Welcome to the No More Leadership BS Podcast
Where we expose the gap between what leaders think they SHOULD do and what actually works...no BS
Join us each week as we irritate some, inform others, and challenge all leaders to discover a better path to leadership excellence with unvarnished insights and dry-eyed suggestions.
Improvement for Thee, Not For Me
September 21, 2022 • 27 MIN
A It can be so easy to observe the improvement opportunities in others. In fact, when a team is not doing well, it can be so easy to try to figure out what to do with... those people.
Frequently, we see a return on what we cast out. If a team is performing badly, it might be best to look at the leader. But the leader frequently cannot accurate look at themselves AND assess what they're doing, how it's affecting the team, and how to change behavior to yield the expected outcome.
While it can be enticing to take on the frustration and dissatisfaction and offer a solution, it is more effective to listen to the frustration, understand, and move together rather than just declare a solution that may cause more struggle than already exists.
Listen for battle-tested approaches to leadership development when the team is not doing well, and the problem really doesn't reside with the team.short summary
Today's Customer Service Struggle
September 14, 2022 • 26 MIN
We’re kind of, sort of, maybe at least mostly partially working and living in a post-pandemic environment. One of the things we still haven’t sorted out is how to treat people right so they can envision themselves working front-line jobs. If people are treated badly by customers, why would they want to have that job?
Employers have responded by increasing some wages and automating some points of service. Is this something we can app our way through? Is it all on employers to figure out? Does that guy in front of me think screaming through the intercom at the poor teenager trying to take the ever-changing order think he’s accomplishing something?
We tackle views on customer service with compassion, frustration, empathy, annoyance, and a heap of “well, that ain’t right.” As always, we boil an issue down to its core elements and share what we see as paths forward. With any problem, there are a lot of variables. Identifying which ones a leader can impact is the challenge and charge.
Speaking Truth to Power
September 7, 2022 • 23 MIN
In just 4 words, there’s so much to unpack here. What is “the truth?” What kind of power are we referring to? Just because we see something doesn’t mean it’s the only objective understanding of the situation. Consider the blindfolded individuals who are feeling a tree, a hose, a brush, and a spear just to find that they’re all touching different parts of an elephant.
Speaking truth to power can be heard as bravery to tell the bosses what’s what and damn the repercussions. Also, it can be seen as telling the boss they’ve got a bad idea because… it’s a bad idea.
If we want to be heard and speak truth to power, it needs to be based on relationship. Without relationship, critique can be easily dismissed as whining. But how. How do we earn the relationship, how do we foster honest feedback, how do we offer insight when there’s a power differential.
It’s not easy, it’s not necessarily direct, but it is possible. Be curious, not judgmental (unattributed quote, not Walt Whitman, by the way).
Quiet Quitting’s Brash Cousin Hustle ‘n Grind
August 31, 2022 • 22 MIN
There is no question that hard work is necessary. This may be true across cultures. However, does working hard mean you need to do it constantly? In US culture, Hustle ‘n Grind takes the lead and if you’re not all about the hustle, then you’re a slacker. The idea of Quiet Quitting is doing the bare minimum to keep one’s job. Is Quiet Quitting worse than Hustle ‘n Grind?
Hustling and grinding sounds like a business romance for any romcom, but in reality, no one can sprint forever. Also, grinding, by it’s very nature, takes big things and breaks them down into smaller things until there is no real recognizable properties in the powder that resemble the original material. When we’re grinding, we think we’re grinding the work (whatever that means) but there is no way we are not grinding ourselves into a fine dust.
Being effective without working yourself to death is possible. There are many examples and cultures that model this. After listening to this episode, what are you going to do to take care of your OWN needs? What is one thing you can do to take a step away from Hustle ‘n Grind to recover your own physical and mental health?
I am so smart, S-M-R-T!
August 24, 2022 • 28 MIN
"Often wrong, never in doubt." Have you worked for this person? On occasion a leader's BELIEVED knowledge and competence far exceeds their ACTUAL.
It's not always difficult to see in someone else, but can be really difficult observing in one's self. As leaders, how do we know we don't know? More importantly, how do you know you don't know AND how do you respond?
We use the Dunning-Krueger Effect as a jumping-off point to discuss leaders who believe they've got a handle on their knowledge, understanding, and competence, but it is fully mismatched with their behavior. How do we keep ourselves and our teams honest by recognizing that what we know about a particular situation or topic may not be the full complement of what can be known.
Leadership Stumbles, Bumbles and Bruises
August 17, 2022 • 23 MIN
Leaders are people too, and we're not up on a pedestal. We've all made mistakes and hopefully, we've learned from 'em and turned failures into a lessons. We just keep on going in our quest for improvement. Trouble is, you may think that a good leader somehow needs to be perfect. There's a difference between perfection, which none of us can attain, and excellence. Excellence is the pursuit of perfection, not the realization of it.
Just to prove our point, we decided to pull back the curtain and expose our biggest flops as leaders. And if you're listening today as Dr. Sam of 360 Clarity gently exposes our imperfections to the world, there's a good chance you are a leader who will relate and hopefully learn that mistakes aren't fatal or final. They are merely an uncomfortable stepping stone in your development as a first-class leader.
Mental Health is Health
August 10, 2022 • 30 MIN
Imagine a supervisor is doing their bossy-boss thing, and an employee comes up to them. The employee says, “Sorry I’m late, I had an accident, but I should be good. I just need to take care of some things and I’ll be ready to work.” The supervisor looks up and sees a clearly disheveled person who has a completely observable broken leg. The supervisor can take two courses of action 1) okay, well, feel better soon or, 2) nope, we’re calling 911 right now.
There is no situation where we would expect the employee to go to work. But if the employee comes in and says they’re not doing well, are depressed, or have other non-visual stressors, a supervisor might be less excitable and then choose option 1 from above.
There’s no good reason the brain should not be considered in the realm of “health.” As leaders, helping to support employees as they live their lives, including at work, we should know some things to look for, resources to offer, and setting the tone for the importance of mental health on the individual, the team, and the whole organization.
The Ham-Fisted Leader
August 3, 2022 • 27 MIN
Watch nearly any representation of results-oriented leadership in pop culture. Not all, but for the most part, they are cold, calculating, often very yelly, and they “get it done.”
Why is this how leadership is represented? Because in some ways, it’s true.
Even though these leaders are out there, they are not the only model of leadership. They are also not the model for effective leadership.
The “it” might be making money, but for leaders who want to generate a profit AND treat people like actual humans, you can have it all.
All of our experiences may have brought us into proximity to ham-fisted leaders. We may have been them. All of our experiences may have brought us into proximity to thoughtful and effective leaders. We may have been them.
Reflect on what you’ve learned, positive and negative to get you where you are. Then, try to imagine yourself in your next leadership challenge using what you’ve learned and are currently are learning.
The Ripple Effect of Sink or Swim
July 27, 2022 • 22 MIN
Every choice has repercussions; positive and negative. Even taking no action is a choice.
When faced with the reality of other people depending on you for their livelihoods, does our judgment get cloudy? Knowing that we've put blood, sweat, and tears into our career or business, are we in the best position to objectively describe the status of the organization?
One does not simply know when to let an organization sink or swim; there are many indicators. The question is, are the leaders tuned-in to the information closely enough to truly appreciate what's going on and make the best decision for the health of the organization and the actual human beings in it.
Jeff Conroy leads us on this 3-hour tour examining the seaworthiness of the business, appreciating the needs, skills, and talents of the crew, and then deciding, once all of the information has been gathered and is understood, we decide to sink or swim.
Ship is Afloat, Set a Heading for… Somewhere Else?
July 20, 2022 • 36 MIN
Still using the ship/business metaphor, at this point, the crisis has been averted and now you know you’ve got a ship, it’s seaworthy, and it looks like you’re able to be more intentional than reactive.
One of the things that’s necessary is to take stock of losses, damages, and what is still working. This requires a keen eye, understanding data (all information, not just numbers), and full preparation to avoid stepping on stink pickles.
Seaworthy? Great. Now, how to get the crew on the right work? Being busy feels good, but it doesn’t mean it’s the right busy. After a crisis there could be a sense of agitation where people haven’t yet calmed down to find their direction and get back to basics rather than doing all the things all at once.
Our motley crew of leaders brings their experiences, observations, and questions to examine a newly righted ship and how to make sure it’s set up to avoid the next crisis.
Life Saver or the Briny Deep?
July 13, 2022 • 22 MIN
Deciding to throw the business a life saver or watch it slowly drift to the bottom of the briny deep is not an enviable position. But it happens.
Data indicates that 45% of new businesses fail during the first five years, and 65% during the first 10 years. That means in the first decade, most new business owners experience the “briny deep” option of accepting that the business is not working.
For the remaining 35%, they get to throw in a life saver, in other words, stay in business.
Short of catastrophe, knowing when to keep trying or stop altogether isn’t easy. In fact, deciding to close a new business might be the most difficult decision that needs to be made.
The No More Leadership BS group reviews different methods for deciding whether a business owner should keep investing in their business or shut it down entirely. Is it time to throw in a life saver, or salute the ship as it drifts to the briny deep? You are the lucky winner who gets to decide, but you don’t have to do it alone.
Dependence, Independence, or Interdependence...Is One More Important Than the Other?
July 6, 2022 • 21 MIN
The word "Independence" evokes thoughts of self-reliance, self-subsistence, and self-sufficiency. While all admiral characteristics, how does rugged independence affect the culture of the workplace? Dr. Covey uses Dependence, Independence, and Interdependence to outline the hierarchy of human development in The Seven Habits of Highly Effective People for individuals and professionals alike. The No BS Gang takes this on as Dr. Sam of 360 Clarity leads this week's interchange, batting around the importance of these words, the meaning of these words, and then taking a really deep dive on why each one is vitally important to a growing and thriving organization.
Who's Rocking The Boat? Saving The Ship From A People Perspective
June 29, 2022 • 31 MIN
#2 In our "Saving a Sinking Ship" series. Last week we explored plugging the holes, and just what that looks like in a real-life, iceberg ahead type scenario. This week, we drill down to what may be causing those holes, from a people perspective. Is it possible, or even desirable to try to get everyone rowing in the same direction? Mr. Geoff McLachlan with Professionals at Play helps us answer that question, but not before it brings up many more.
How On Earth Did Things Get In Such A Mess?
June 22, 2022 • 27 MIN
The first episode in a series on "Saving Your Sinking Ship" we dive right in (pardon the pun) and examine the first steps and find out quickly that different organizational structures, different circumstances and different players all require a different approach. Do you need to stop the bleeding NOW? or is there a slow leak that gives a bit of time to assess what is causing the problems with a more data-driven approach. Myra Hall, of Waypoint Coaching Group heads up this disussion with years of Property Management expertise in "right-siding" distressed properties and getting them back on the books.
What To Do When You (or Your Team) Rub Someone the Wrong Way?
June 14, 2022 • 23 MIN
When it comes to workplace conflict, stay curious! Curious about what it would take to get them to see things your way? Not even a little bit. That is like putting gasoline on a fire to put it out. Taking our cue from Dr. Steven Covey and his Habit #5, staying curious is seeking to understand where the other person stands, their mindset, and their experiences that may be contributing to this conflict. And of course, we have all had our experiences with doing this the right way, AND the wrong way, and again, we pass on our thoughts for you to take with you.
Don't Change That - It's The Way We've Always Done It!
June 8, 2022 • 19 MIN
If somebody says, well, we're doing it because that's the way we've always done it, that's probably a pretty good indication you could stop doing it. Right? Well, not always, in fact, Dr. Sam of 360 Clarity challenges us all to examine what "TPS reports" do we have (or give out) in our leadership lives that are more about checking off the box than actually moving the needle forward toward our company or personal goals. We toss this ball between us and it's a little surprising just which one of us employs this busyness tactic and which ones don't see it as much of a problem. Join us in this lively discussion.
Are You Suffering From A Victim Mentality?
June 1, 2022 • 25 MIN
The main sign of having a victim mentality is the lack of accountability. When we take responsibility for ourselves, regardless of others' actions that negatively affected our lives, we step over the pit of victimhood and avoid having our power stripped from our leadership. But recognizing it may not be that easy, especially if you can't see the signs. While this is an emotionally charged subject, Jeff Geier of Phoenix Coaching, LLC skillfully leads the conversation while highlighting different perspectives. Regardless, the No BS Gang agrees if you start by asking yourself "What CAN I do?" and then act, you will be taking that first step to take charge.
This Is What Happens When We Finally Get Together After A Year and a Half!
May 25, 2022 • 30 MIN
Did you know the average length of a new podcast is 11 episodes? Well, we never claimed (or act like) anything close to normal and with today's episode, we are celebrating #52! What makes this even more unusual, after a year and a half, we are finally all sitting around the same table. Join us as we reminisce about how we got started, what keeps us going and how five people from such different backgrounds and philosophies continue to learn from each other while growing our friendship and respect. All while debunking leadership myths for our listeners.
How True Leaders Survive and Even Thrive In Chaotic Situations
May 18, 2022 • 26 MIN
We've all experienced more chaos than normal throughout the pandemic, but why is it that some leaders excel and others drown in the chaos? Effective leadership during times of chaos depends on .determining what is and what isn't within your control and evaluating your options. then taking action. Jeff Geier of Phoenix Coaching LLC mines our coaches for some of their best insight into developing leadership skills for both short-term and long-term chaos while not just surviving through it all but growing through it as well.
Resilience - it's not the fact that you got knocked down, it's if you get up again.
May 11, 2022 • 28 MIN
Resilience is getting back on your bike after falling and scraping your knees. "I am already in pain," resilience says. I'm already terrified. I'm going to keep going." As long as you get up one more time, then you get knocked down, it's going to be fine. In today's episode, Dr. Sam Jennings of 360 Clarity shows us how your ultimate success is not reflected in your fall, but if you find a new path and, and go again.
Find Leadership Gold With Silence
April 28, 2022 • 20 MIN
Is silence really golden? Good leaders give their employees the tools they need to find their own answers, and silence is one of the tools you can use to help employees find their own tools. But silence is awkward for most people. They instinctively want to fill in the blank space. Even if it's not in their best interest to speak.
This week, Dr. Sam with 350 Clarity Coaching and the most scholarly of our bunch, helps us all understand when you use silence strategically, your words are likely to have more impact and you'll be viewed as a more effective and measured leader.
When Setting Goals May NOT Be the Pathway to Success
April 20, 2022 • 37 MIN
When only 8% of the people who take the time and effort to set goals actually reach them, there must be something wrong with the whole goal-setting system. After all, if you are setting goals, success is the motivation, isn't it? Myra Hall of Waypoint Coaching Group uncovers the myth that goals create success and together with the rest of the No BS Gang digs deep to shine some light on why this may be a flawed concept in theory, but can be one of the foundational building blocks of success when taken personally.
Bosses That Make Your Life A Living Hell
April 13, 2022 • 29 MIN
What do you do when your boss makes your life a living hell? Well, we've had lots of different jobs. And we know that people don't necessarily leave a job, they leave the bad managers or bosses. In today's environment where we have, an option, an opportunity to work from home or potentially switch jobs it might just be too easy to jump ship before learning some alternate ways to adjust to the situation. Geoff McLachlin with Professionals at Play pulls out all the stops on this one and will leave you with actionable ways to not only live with a nightmare boss but potentially even thrive!
Do You Know the WHY Behind Your WHAT?
April 6, 2022 • 26 MIN
Knowing WHY you do something is WHAT keeps you going when the going gets tough. You may be good at what you do, but if you can find the WHY behind the WHAT, you will be more successful, more impactful, and have more success, which will translate into more finance and all that goes with it. Who doesn't want that? Finding your WHY can be a challenge and the No BS Gang takes it on this week, as we examine the "WHY" through the individual lens of our perspectives and experiences.
If You Want to Motivate Your Team, Stop Managing and Start Leading
March 30, 2022 • 20 MIN
What's the difference between managing and leading? While a true leader does both, here is a hint on how it works...
"You lead people, you manage your checkbook." Many times, those new to a leadership role find this out the hard way and Jeff Conroy of Conroy Leadership Consulting walked that path. Today, he shares how this epiphany changed his leadership life as well as the participation and enthusiasm of those he led.
You can't quit...you're FIRED!!
March 23, 2022 • 23 MIN
Termination, an invitation to be happier somewhere else, or just plain "You're fired!" is probably not the part you like best about being a leader. It's never easy. In fact, it may be one you put off if you don't have an HR dept. to take on the task. Geoff McLachlin, owner of Professionals at Play leads the rest of the No BS Gang in a lively discussion spanning major organizational policies to Mom and Pop shop's gut instincts. Letting someone go may be bitter medicine, but when it's the best option for your company and team, it could be just what the Doctor ordered for the health and growth of your team.
March 16, 2022 • 30 MIN
What happens when your MVP hands you their resignation and says "I quit!" While you may worry about the changes this will bring not only to your organization but to your life, it might also be an opportunity to reassess and re-evaluate how you found yourself in this situation. Myra Hall of Waypoint Coaching Group leads this discussion, born out of personal experience and the rest of the No More BS Gang hit this one out of the park with their inspiring wit, insight, and holistic observations,
Empathy Just Might Be the Most Important Characteristic of a Great Leader
March 9, 2022 • 28 MIN
So how important is Empathy when leaders have to make quick decisions and pivot on a dime? Empathic leaders do more than “sympathize” with others; they apply their understanding to better their organizations' functions and work culture. Then they don't have to agree with everyone or attempt to please them. Instead, they “carefully examine people's feelings” before making decisions. Dr. Sam of 360 Clarity explodes the myth of "empathy is sissy" and brings some great examples to the table of just how empathy is a valuable - maybe one of the most valuable - qualities a leader can possess.
Do You Really Need Thick Skin To Be An Effective Leader?
March 2, 2022 • 25 MIN
As a leader, how necessary is it to have thick skin? Will you and your team flourish by embracing the "thick-skinned approach", or just clash around clumsily after you all have "armored up?" There's more than meets the eye on this subject and Jeff Geier of Phoenix Coaching keeps the ball moving as each of the No BS Gang weighs in with just a slightly different idea of just what "thick skin" means.
Creating a Life You Don't Need To Retire From
February 23, 2022 • 26 MIN
Do you want to retire?
"Heck, yeah. I can hardly wait to have the time to do what I really want to do!"
What would happen if you had an occupation that you never wanted to retire from? When people have a chance to make those choices, they oftentimes don't quit working because they don't want to work. Instead, they want to have meaning and purpose in some other capacity that may not be in the traditional manner. Jeff Geier of Phoneix Coaching leads us through some winding roads as we discuss the reasons for, and the reasons not to just throw in the towel at a predetermined age, but to take the time to explore what we could do that would be the reason we got up in the morning.
What Happens When Personal and Company Values Clash?
February 16, 2022 • 26 MIN
When personal values don't match up with organizational values, there will definitely be stress for both the person and the organization. And that translates to extra stress for you as their leader. Myra Hall with Waypoint Coaching Group digs around in this possible conundrum of conflicting values while the rest of the No BS Gang offers insight into how this can affect various industries and what solutions have worked, always with an eye on how to open eyes and minds to greater leadership opportunities.
Taking Risks Are In a Leader's Job Description
February 9, 2022 • 23 MIN
Risks don't always come with rewards but for any leader with a vision, risk comes with the job. If any business is going to evolve and grow, there is a certain amount of risk involved, even for the ultra-conservative. Geoff McLachlan from Professionals at Play shares the wild risks that Walt Disney was willing to take to see his dream come alive and wants to know...what will it take to get you there? With four other opinions, tolerances, and backgrounds, this episode is guaranteed to help you see how important taking risk is with a whole new mindset.
Dependence, Independence, or Interdependence...Which One Does Every Great Leader Need?
February 2, 2022 • 21 MIN
Dr. Covey uses Dependence, Independence, and Interdependence to outline the hierarchy of human development in The Seven Habits of Highly Effective People for individuals and professionals alike. The No BS Gang takes this on as Dr. Sam of 360 Clarity leads this week's interchange, batting around the importance of these words, the meaning of these words, and then taking a really deep dive on why each one is vitally important to a growing and thriving organization.
Managing Your Team Can Be The Worst Way To Get The Results You Need
January 26, 2022 • 20 MIN
It's tough to pull in the panic when you are pushed to the limit with a short staff and a long list with a deadline that is approaching fast. When you find yourself in this or similar positions, it's all too tempting to throw away that darn carrot and bring out the stick. Sure, the job gets done, but stop and ask yourself...Are you building a team? or building fear?
Jeff Conroy, of Conroy Leadership Developent, LLC leads our discussion as we toss around choices that leaders have not only in situations like this but in the everyday choices we make that results in leading by intimidation or motivation.
How to Create an Optimism Epidemic
January 19, 2022 • 22 MIN
Optimism is more than contagious. Turns out, when coupled with realism, optimism can turn sweep through an entire organization. One optimist with a bright and sunny attitude can boost the morale of a whole team...even during dark and seemingly hopeless times. Our resident Playmaster, Geoff McLachlan shows us the secret sauce to a happy and productive team is hope, and realistic optimism is the rocket fuels it.
January 12, 2022 • 28 MIN
Burnout Sucks. So it's better to learn how to prevent something than learn how to deal with it. Being aware of your mental state and first signs can help you prevent burnout. If the relentless schedule and hard work that you believe is necessary for success are looking more like sleepless nights and strained relationships, then this week's episode is speaking directly to you. Tune in as our own Dr. Sam of 360 Clarity leads us down the burnout path, why we choose it (yes, it is a choice), and how to find the strength to say "No More!"
How to Make Commitments That Stick
January 5, 2022 • 23 MIN
Leaders keep their commitments. Easy to say, but so HARD to do, especially with the pressures and changes we have all experienced in the last couple of years. But there is a direct correlation between a leader’s commitment and their success; not only their success but the success of their team as well. Your team will watch your feet, more than your lips so if you want more commitment from your team, start with yourself. Myra Hall leads the No BS team in discovering just what makes some commitments easy to follow and others almost impossible. If you want to become a leader others willing choose to follow, then tune in to today's episode.
There's More to Goal Setting than New Year's Resolutions.
December 29, 2021 • 26 MIN
New Year's resolutions don't work! That may be a pretty strong statement, but exchanging old destructive habits into more productive ones is hard. Since so many of us know this from experience, it can't be because we lack motivation or worse, are just plain lazy!. In fact, according to a recent study, of the 41% of Americans who make New Year's resolutions, by the end of the year, only 9% feel they are successful in keeping them. If you are in the "other 91%" and are ready to really make the improvements in 2022 that could propel you into leadership success, drop in on this week's conversation as Mr. Jeff Geier of Phoenix Coaching, LLC leads us through the debate of what actually does work when it comes to setting goals.
How Holiday Parties Reflect Your Company Culture
December 22, 2021 • 23 MIN
Whether your company prefers a small, intimate gathering or a huge formal blow-out will be largely dependent on your overall office culture. What is important is understanding just exactly how your office party can reflect who you are as a business and project your image to employees and their families. Geoff McLachlan of Professionals at Play helps us explore the many different aspects of this annual get-together, and it's no surprise we all have a little different take on what makes these parties successful.
Your Leadership Style: Does it change lives for the better or for the worst?
December 15, 2021 • 21 MIN
For many of us, working from home during COVID-19 has meant we are spending a lot of time on video meeting applications like Zoom. The effects of this have taken some of us by surprise. Sensitive topics are often canvassed, requiring us to notice subtleties and display empathy. Even knowing this, some of leadership's most public faux-pas have happened on this venue and leave us scratching our heads on how this could ever happen?
Join us today as we become official arm-chair quarterbacks and dissect what appears to be a glaring violation of humanity in leadership. Dr. Sam Jennings of 360 Clarity leads us in a discussion of what could have been behind this very public display of "taking care of business" and what could have caused this leader to forget that real people with real lives were the ones who would suffer the greatest damage.
Lessons on Leadership with Lee Cockerell - Part 2
December 8, 2021 • 24 MIN
We rejoin the conversation with Lee Cockerell for part 2 of Lessons on Leadership. In today's episode, Lee takes us through his experience from straight out of the service, surviving on smuggled-out K rations to Executive Vice President of Operations one of the largest and beloved corporations in the world, Walt Disney World ® Resort. Along the way, he learned highly valuable lessons about what works, and more importantly, what doesn't work and loves sharing this with others who sincerely seek to sharpen their leadership skills.
Lessons on Leadership with Lee Cockerell - Part 1
December 1, 2021 • 26 MIN
We are honored to have Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort, join the No BS Gang on today's episode. One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project. He has a no-nonsense style that delivers his leadership mojo in a way few will forget.
Happiness at Work with Special Guest Greg Kettner
November 22, 2021 • 25 MIN
When we laugh, we connect with other people. And when we connect with people, our hearts are opened. And when our hearts are open, we have the capacity to change the world and make it a better place. ...how to work, happy, how to treat people, how to put people before profits. Today, Greg shares from his heart and leaves us with this message "Be thankful for the people in your life that bring laughter and joy to your life."
Which Comes First...People or Profit?
November 16, 2021 • 22 MIN
If you are falling behind in key business metrics like profitability & productivity, your customer service is in the toilet and competitors are eating your lunch, first of all, you're not alone. And I'm willing to bet you are working hard to fix this mess and have even considered how great your business would be if there just weren't people involved!
Jeff Geier, owner and founder of Phoenix Coaching LLC has some very specific advice for you today - with a little help from his friends - that he says can't fail!! If you follow the process.
Lessons in Leadership From A Five-Year-Old
November 10, 2021 • 19 MIN
“Keep it Sesame Street simple” is a business mantra originated by Proctor & Gamble (P&G) Chairman of the Board, President, and CEO, Alan George “A.G.” Lafley. Simple and brilliant...and is at the core of P&G's extended success. In the effort to cover all your leadership bases, how often do you overcomplicate the process and lose focus on what really works? Geoff McLachlan, owner and founder of Professionals at Play reveals how to stop overcomplicating leadership and start seeing results by viewing how simple it can actually be through the eyes of a 5-year-old.
"I Don't Have Enough Time" Is Never An Excuse
November 3, 2021 • 20 MIN
We are all given the same 24 hrs, but so many never realize that time is the one asset that has to be spent and cannot be saved. Even with meticulous time management skills, so many leaders can't seem to find the time in their schedules to develop their staff. As a result, they find themselves in the never-ending frenzy of trying to do it all while grumbling aloud that they just can't find good help anymore. As a leadership development expert, Jeff Conroy of Conroy Leadership Consultants leads this impactful conversation that lays out the fallacy of saving time instead of investing your time and why this mindset shift makes such a huge difference to your team.
Frighteningly Bad Leadership
October 27, 2021 • 23 MIN
Remove the spooky and scrub out the scarry when you learn to recognize the characteristics that turn you into a monster of a leader. With tongues firmly in cheeks, the No More Leadership BS Gang exposes the grotesque characteristics that will turn your leadership style into something reminiscent of the Creature from the Black Lagoon...or a Witch...or any other creature that destroys motivation and stops your team in their tracks.
The Benefits of Blaming Others
October 20, 2021 • 19 MIN
Are there any benefits to blaming others for your failures? Well, judging by the number of people who make this a habit, there must be some benefit to it, wouldn't you think? Dr. Sam tears into this one with his usual wit and humorous dialogue, and the conversation, laced with words like "responsibility, accountability, and humility" gets very interesting...for yourself as a leader and those you lead!
The Accidental Leader
October 13, 2021 • 21 MIN
It could happen today. You are called into the office, and the boss tells you that due to unforeseen circumstances, starting today you will be in charge of a team, a project, an office, a committee, or a business unit...or a family! We don't always realize we are a leader and may even avoid the responsibilities. Myra Hall, owner/founder of Waypoint Coaching Group, brings a couple of her real-life experiences of when she became an "Accidental Leader" and gets a lively discussion going with the rest of the No Bs crew.
We Need To Talk: The Difficult Conversations and How to Have Them
October 6, 2021 • 32 MIN
The majority of the work in any conflict conversation is work you do on yourself. No matter how well the conversation begins, you’ll need to stay in charge of yourself, your purpose, and your emotional energy. Dr. Sam Jennings owner/founder of 360 Clarity Coaching walks us through what to do when you find yourself faced with conflict, why nobody likes these conversations, and what happens when you avoid them.
How to Hire the Right Employee Every Single Time
September 29, 2021 • 23 MIN
Just about every leader has lived through the horrors of a nightmare employee. Hiring the right person is a challenging process. Hiring the wrong one is expensive, costly to your work environment, and time-consuming.
Geoff McLachlan takes the lead in today's episode as we explore best practices for getting the right person on your bus and ensuring they're in the right seat...a practice that pays you back a thousand times over in high employee morale, positive forward-thinking planning, and accomplishing challenging goals.
Is Developing Your Team an Expense or an Investment?
September 22, 2021 • 24 MIN
If the first thing you look to cut when times are tough is your payroll costs but you still want (and need) a highly motivated workforce, maybe it's time to move past mindsets that prioritize controlling costs over empowering people. To underline the importance of this mindset shift, today's worker increasingly sees their efforts on the job as investing in the company's success as well.
Whoa! Sounds like we have some sortin' to do!
Geoff McLachlan, Professor of Play and Founder/Owner of Professionals at Play brings this question to the team to toss around. There doesn't seem to be any question we believe that investing in the workforce can play huge dividends, but the question remains is "How?"
You're Either Growin' or Slowin'
September 15, 2021 • 20 MIN
IT'S TRUE! YOU'RE EITHER GROWIN' OR SLOWIN'
Over the last year, if you've noticed your competitors sneaking up on you and cutting into your market share, cutting your profits and demoralizing your team and you blame it on the market, the economy, or anything else that's beyond your control, you could be "Slowin'" and not "Growin'". I'm even willing to bet that "If it ain't broke, don't fix it" could be your mantra!
If that even rings a little bit true, you're not going to want to miss the conversation today, led by Myra Hall, Owner/Founder of Waypoint Coaching Group, as we discuss the back-door killer of motivation and growth in the workplace that has taken some big players out of the game completely.
Helping Everyone Cope Better with Change
September 8, 2021 • 19 MIN
Nothing stays the same in the business world, and sometimes employees have a hard time with that...and sometimes it's made even worse by the way change is communicated and implemented.
Today, Jeff Geier, Founder/Owner of Phoenix Coaching, LLC leads us in a discussion of how change has and is currently affecting the business world, and what you as the leader, can do to help your people through the rough spots.
The Amazing Power of Play
September 1, 2021 • 24 MIN
Turns out all work and no play DOES make you, your employees, and the whole company culture a dull and uninspiring place to work. As humans, we are social creatures that need a little fun to cope with the daily stressors that we face. At the end of the day, it’s all about ONE Thing– the company culture that you want to create, and more importantly, that people want to work in. The Professor of Play, Geoff McLocklan helps you put the fun back in the office, no matter the size or personality of your team.
The Secret Sauce to Motivating Your Team
August 25, 2021 • 23 MIN
To be an effective leader, few skills are more important to have than an ability to communicate with your employees and team members clearly and effectively. In fact, communication is the key to an engaged and inspired work culture. But what is important to communicate and how do you do it?
Our very own Jeff Conroy of Conroy Leadership Consulting, LLC has been there, done that, got the teeshirt with holes in it! He pulls the curtain back on what it took to get seven team members to imagine, engage and produce a live event for 1500 people and come out on the other end closely knit and ready to take on even bigger challenges.
No, he didn't pull a rabbit out of his hat but used finely tuned leadership skills that are available for every leader who wants to put in the time to learn them. And they're all laid out for you with no BS on this week's episode.
The Magic of Mindset
August 18, 2021 • 21 MIN
Your mindset can transform your life in unimaginable ways producing better health, increased happiness, and even deeper pockets. The way we conduct ourselves, react to people and situations can all depend on our mindset. Jeff Geier of Phoenix Coaching challenges our listeners to take a look at their mindset and describes the difference between a fixed mindset and a growth mindset...why it's important that you know the difference and how to tell which one you have.
Can Lack of Trust Be Blowing Up Your Bottom Line?
August 11, 2021 • 27 MIN
Trust is powerful. It doesn’t just benefit your working relationships; it also has a concrete effect on how your business and your employees perform. Ignoring the importance of developing a mutually trusting relationship can be sourced as the cause for unnecessary misunderstandings, high turnover, and ultimately your bottom line. Don't miss this important conversation as we talk about ways to identify this cancer and root it out of our workplace culture.
Is It Burnout, or Are You Just Unravelling?
July 21, 2021 • 26 MIN
It’s time to rethink burnout! Whether you’re a leader navigating through the pandemic, or someone who has experienced burnout firsthand, there is no doubt that facing this devastating condition can take down the strongest leader. Jeff Geier of Phoenix Coaching has walked through that valley and pulls back the curtain to let you see firsthand how he experienced burnout in his life. Get ready to take notes because he is sharing his "3 R's Formula" that he not only used himself with great results but with his coaching clients as well. You won't want to miss this fascinating story.
Communication Across the Generational Aisle
July 14, 2021 • 21 MIN
People decades apart in age often find that they have different attitudes about the workplace and appropriate behavior—sometimes because of the era during which they grew up, but also because of their different life and career stages.
Aaron Borg of Seven Nine Media, an employer branding specialist joins us today and sorts fact from fiction surrounding the generational styles while giving down-to-earth tips on communication that everyone can use.
Celebrating the WIN! When, Where & Why
June 30, 2021 • 24 MIN
Celebrations are not only good for the soul but good for the bottom line (who knew???) It is often the fuel for motivation, which makes for better engagement, which often translates into success for the entire team. But can it be overdone? Is timing still everything? Geoff McLachlan, Chief Chuckler in Charge at Professionals at Play leads us as we discuss these and more in this week's episode.
Why Do People Set Goals and Why Does Nobody Care?
June 23, 2021 • 22 MIN
Thinking up a goal is the easy part. Pinpointing the specifics of a goal, developing a plan of action, and then following through with that plan of action and pushing past the inevitable obstacles that will arise is a different story altogether. It gets even more complicated when there's no buy-in from your team.
Join us this week as Geoff McLachlan with Professionals at Play leads us in discussing ways that work and ways that don't when getting your team on board.
Team Empowerment - Bottom Up or Top Down?
June 16, 2021 • 19 MIN
It takes more than a pat on the back or a turkey at Christmas to enable your team to their highest power, so how on earth do some leaders get this critical step so incredibly wrong. Especially when it's well known that employees who are empowered are more likely to be engaged and productive.
This week our Leadership Coach, Jeff Conroy of Conroy Consulting LLC. pulls back the curtain and reveals some of the essential ingredients he used to get top engagement from his team that resulted in some crazy growth for the organizations he led.
May the Force Be With Your Communications
June 9, 2021 • 23 MIN
Every generation brings changes with it to the workplace and adapting to evolving communication styles can be challenging. Can you adapt...or should you? Geoff Mclachlan, Chief Chuckler at Professionals at Play brings his love of Star Wars and playful interaction to illustrate some alternatives to the friction and inevitable head-butting that can be born out of clashing communication styles.
Do Quitters Ever Win?
June 2, 2021 • 22 MIN
Winners never quit and Quitters never win, RIGHT? Myra Hall, Coach/Mentor and founder of Waypoint Coaching Group thinks there are times as leaders, we make a wrong turn, take the wrong path...and the healthiest decision could be to quit! But how do you know? At what point do you cut your losses? Tune in and listen to some real-life examples.
No More Leadership BS is LIVE! Time to Meet the Team.
May 20, 2021 • 9 MIN
Introducing the team of leadership speakers, coaches, and trainers in our first ever podcast. Stop by and say "Howdy."
Are They Pickin' Up What You're Puttin' Down?
May 19, 2021 • 21 MIN
How do you know if your people are hearing you...and more importantly, do they understand what they hear. Jeff Conroy leads the discussion this week as we discuss methods that work, and ones that don't. You may be surprised to find out which is which!