No More Leadership BS
No More Leadership BS
Welcome to the No More Leadership BS Podcast Where we expose the gap between what leaders think they SHOULD do and what actually BS Join us each week as we irritate some, inform others, and challenge all leaders to discover a better path to leadership excellence with unvarnished insights and dry-eyed suggestions.
Breaking Free from the Chains of Being Right: Unleashing the Potential of Collaborative Leadership
September 20, 2023 • 19 MIN
Might makes right. Many of us grew up hearing this phrase or one like it. It's no wonder we think that leaders need to be right, know everything, and be powerfully in charge. In reality, there are so few people who like to work under that kind of leader and even fewer who can lead effectively in that way. Great, so now what? Leaders who believe they have to be right might find themselves in arguments or making directives. A person who is focused on being right, is focused on the argument, not the outcome and overall health of the relationship or organization. Leaders who are able to grow into a space of exploration are typically more effective and usually carry less stress. If you like to be right, or feel like you need to be, you might be carrying a lot of undue burden. Throughout this episode, the No More Leadership BS team offers insights from their own vast experiences to help you start to make the transition from the leaders others have told you to be, to the leader you know you want to be. Everyone's got opinions when it comes to leadership, but where can we find real leadership advice that's not BS? Well, look no further because I’ve got an exclusive transcript that reveals some eye-opening insights from top leadership experts. Get ready to be inspired!
How is a Great Relationship Built on Trust but Trust Builds a Relationship with Jeff Conroy
September 13, 2023 • 20 MIN
Think about a person with whom you have a great relationship. What are the characteristics of that person? It is likely that one has to do with trustworthiness. If you can believe them, confide in them, even follow them, chances are high that you trust them. But how did you get there? What was your journey from introduction to a place of trust and even collegial admiration to the point where they would become an important person in your life? The No More Leadership BS team explores episodes of trust, relationships, and even broken or damaged trust from their experiences. We've all been there. Earning trust, offering trust, and even repairing trust. As you listen, consider a work relationship where trust is not as strong as you want or need it to be. Why is trust not strong or present? What is one step you could take to move toward building or repairing trust? Please contact us to share your approach and receive objective and caring feedback on how you can build trust in your work relationships.
Leadership is Not a Sitcom, but Humor Shows Up Whether We're Ready or Not with Geoff McLachlan
September 6, 2023 • 28 MIN
Leadership is super serious, every day, all the time. Unless you've got a sense of humor, at all. The No More Leadership BS team takes leadership seriously and recognize that the decisions leaders make can be significant and life-changing. At the same time, people like to be engaged and entertained along with their information (see Sesame Street for an example). Effective leaders balance the needs of the drama of the moment and the opportunity to appreciate humor. As leaders, we have seen (or instigated) silliness as professionals. The purpose is connection. People find relationships and build trust through humor. Why go against the grain when humor is so fun?!? The team brings to you some stories and thoughts that are meant to maybe give you a smile and also spark your thoughts on how you can bring humor into the workplace. You don't need to write a stand-up routine, but appreciating the joy, lightheartedness, and humor is just as powerful as bringing the funny. If you think about sparking joy at work or if you have questions about how to make your super-serious workplace a little less dramatic, please contact us.
When You're Dazed and Confused, Head Toward Clarity with Jeff Geier
August 30, 2023 • 23 MIN
Complete clarity is usually an illusion. Think back to a time someone gave instructions and then asked, "Is that clear," to close the conversation. Was it clear to you? Once you engaged in following the instructions, was your understanding demonstrated by action as comprehensive as the clarity you may have claimed? Even when we think we're clear, odds are that there are still misunderstandings. It is imperative for leaders to know that everyone understands the same things in the same ways. This can happen in multiple ways, but all of them are based upon quality communication. If you find yourself thinking, "they should have known," or "they knew that's not what I meant," you are highlighting a wonderful opportunity to strive for clarity where confusion currently exists. The No More Leadership BS team describes fundamentally cloudy situations where clarity would have been helpful or was developed in some cases, to actually prevent a struggle. As you listen think about one area where you need more clarity; your goals, your communication, your expectations, or another area. Once you have defined that area, consider one action you can take to start to develop clarity. Let us know in our Facebook group, we'd be thrilled to hear your aspirations!
The Amazing Power of Play with Geoff McLachlan
August 23, 2023 • 24 MIN
Turns out all work and no play DOES make you, your employees, and the whole company culture a dull and uninspiring place to work. As humans, we are social creatures that need a little fun to cope with the daily stressors that we face. At the end of the day, it’s all about ONE Thing– the company culture that you want to create, and more importantly, that people want to work in. The Professor of Play, Geoff McLocklan helps you put the fun back in the office, no matter the size or personality of your team.
Unlocking the Secret to True Job Satisfaction: Going Beyond the Paycheck to Discover What Really Motivates Us at Work with Myra Hall
August 16, 2023 • 23 MIN
No one ever said leadership was all unicorns and rainbows...on today's episode we're discussing the "touchy” topic of compensation and its effectiveness in organizations. We’ve learned that while monetary rewards may initially motivate employees, their effectiveness tends to wane over time. Why does this happen? The truth is, it's complicated! As leaders, we know that every person and situation is unique, and there is no one-size-fits-all solution for many leadership issues but especially ones tied to the paycheck.. If we want to improve our leadership skills in this area, we need to establish deeper relationships with our employees that focuses on their well-being and growth.
Are They Pickin' Up What You're Puttin' Down? with Jeff Conroy
August 9, 2023 • 21 MIN
How do you know if your people are hearing you...and more importantly, do they understand what they hear. Jeff Conroy leads the discussion this week as we discuss methods that work, and ones that don't. You may be surprised to find out which is which!
Find Leadership Gold With Silence with Dr. Sam Jennings
August 2, 2023 • 20 MIN
Is silence really golden? Good leaders give their employees the tools they need to find their own answers, and silence is one of the tools you can use to help employees find their own tools. But silence is awkward for most people. They instinctively want to fill in the blank space. Even if it's not in their best interest to speak. This week, Dr. Sam with 350 Clarity Coaching and the most scholarly of our bunch, helps us all understand when you use silence strategically, your words are likely to have more impact and you'll be viewed as a more effective and measured leader.
That Moment When a Discussion Turns into a Lowkey Fight with Myra Hall
July 26, 2023 • 23 MIN
One great comedic tool is surprise. Neither the protagonist nor the audience ever saw it coming which makes the action and the surprise hilarious. One great dramatic tool is also surprise. This is used in soap operas on a regular basis. But in real life, surprise can really put us in a weird place. When you think you're in a constructive conversation and maybe even a healthy debate then, out of nowhere, the person you're speaking to loses all facial expression, pick up their shield, and draws their sword. "Whoa! Where's this coming from?!?" We've now moved from topic-oriented conversation to person-oriented debate. Once defensiveness is the tone of the conversation, our thought process moves from debate to block, parry, strike. The involved parties are interested in being right and heard rather than getting to the right answer by any path. It doesn't have to be this way. A pause. A reflection. A moment away. Effective professionals know when to engage, disengage, and pause as needed to get to the right outcome. But it can require some quick thinking and movement to do so effectively. We don't always know what will spark someone's defense mechanisms (or even our own) or what will send anyone to the offensive. But we DO know that it happens. We also know there are ways to avoid it. The No More Leadership BS team takes on the topic of difficult conversations that often result from what we think is an innocuous chat.
When You're Stuck in the Middle of the Fecal Festival, All You Can Control is Your Mindset with Jeff Geier
July 19, 2023 • 21 MIN
"No matter where you go, there you are." It might be considered a silly phrase. Consider the implications; wherever you are, you're there. There's no way around that. The remaining choice is how you think about you being in that space. Maybe your physical space is shared with an untethered, uncaged, hungry bear. Fight or flight takes over and there's not a lot of need for introspection and mindset. In most of our daily life, we're not met with this kind of danger, but our brain and body registers danger anyway. What then? When we have big emotions, in most situations, we have a moment to pause, reflect and truly consider what to do and how we think about the situation. The pause can be very quick - hand, cup, liquid, floor, towel, GO - and you clean up the mess. The pause can be slower where you are in a conversation and you assess the content, mood, make predictions as to what might come next and THEN engage. The No More Leadership BS team does not advocate for an It's Always Sunny In My Mind disposition; we want you to be in charge of your mindset. Appreciate emotions and then move to being in control of your thoughts and actions and make progress intentionally. Because no one wants to be the ringmaster in the 3-Ring Fecal Festival.
Celebrating Wins: The Powerful Impact of Recognition and Appreciation
July 12, 2023 • 21 MIN
Do you know why appreciating wins is vital? In a world where too many companies overlook the importance of celebrating their successes, we jump in where others fear to tread and dive right into the transformative power of recognition and appreciation. From simple gestures of gratitude to creative recognition initiatives, the No BS Gang helps you discover how acknowledging achievements can inspire and motivate teams, boost morale, and drive lasting change. If you have been struggling with an effective way to show your team just how much you appreciate their hard work and dedication, you'll definitely appreciate the tips, tricks and experiences offered up. Trust me...this episode will leave you inspired and ready to create a winning culture in your own workspace..
Balancing Introspection and Action: The Key to Effective Leadership
July 5, 2023 • 27 MIN
You're busy, you're stressed, you're taking action every day. Why? If your answers have to do with your responsibilities or the importance of your job, again, why? Are your daily activities demonstrating your priorities? Are you doing stuff that is important, or stuff that keeps you busy? How do you know? Effective leaders are able to pause their activity to carefully examine what they believe to be their priorities, why those are priorities, and how to reconfigure their time and resources to focus on those priorities. But this does not occur without flexing your leadership superpower of introspection. Looking in on what you believe, what you know, and your behavior is s a great way to get clarity on your actions and intentions. Looking inward isn't always easy, but it is, dare we suggest, always beneficial. Join the No More Leadership BS team on this journey of introspection, the value of looking inward, and what can happen when leaders disregard the need to slow down to go faster.
Paying Attention is a Free Investment in Great Relationships with Geoff McLachlan
June 28, 2023 • 23 MIN
"I was so poor, I couldn't even pay attention." It's an old joke, but, like any good humor, there's some truth in there. When you've got a scarcity of resources (e.g. poor), it's difficult to have focus on anything. If you're not able to invest a non-retail service, there is no way other things are going well. Leaders are required to pay attention to various issues. KPI's, goals, shareholder expectations, etc. Effective leaders demonstrate their superpower of paying attention to metrics and budgets while also attending to the needs of the human for whom they hold responsibility. It can be easy to pay attention to reports; data, charts, graphs, and executive summaries because the information is presented to you. Paying attention to important things that don't show up on a quarterly report like an employee's disposition, when a conversation falls silent, when a project keeps gaining steam and is ahead of schedule, these are also data, but not information that can be gathered passively. Leaders pay attention actively, consistently, and purposefully. The No More Leadership BS team addresses various angles of paying attention, why it's important, and how you, as a leader, can develop paying attention as a superpower.
That Feeling When You Set Your Intentions and then Wander Off in the Opposite Direction
June 21, 2023 • 22 MIN
There are bosses who have titles and like to be in charge, bark orders, pass the blame, and take all the credit. Effective leaders have particular superpowers that help them engage people and move toward the goals of the organization as a unit, not an individual. This superpower is intention. What's the difference between saying you'll do something and actually doing it? Saying it is good because it can create the tension to move you to action; but it's not enough. Once the tension is set, without accountability, the tension will wind up within the leader until it comes out in a negative way such as frustration, demoralization, and damaged relationships. Effective leaders set the tension and then take action to ensure that the tension is utilized in a constructive way. Set a goal, make a plan, and take action. Ah, if it was just that easy! The No More Leadership BS team addresses the concept of setting intentions, transitioning them into action, and how the outcome can be realized. From long-term goals to episodic explosive production, the team approaches a wide array of engagement, leadership, and productivity all with specific intention.
I am an Experienced Professional and I am Clueless on How This Team Works with Jeff Conroy
June 14, 2023 • 20 MIN
*beware gratuitous sports reference ahead* Imagine being a guard on an American football team. You're good, but the team can bring on 2 other people in different positions if you're traded. So your new team takes you in, puts you in position and says, "go." You're a professional guard, you know the position, you know the objectives. You don't know the specific plays for this new team. If no one shows you, no matter how good you are, your success will be limited. When we bring new people into our organizations, we expect them to have some skills and abilities. So we spend a lot of time HRing the crap out of them, but less time getting them up to speed on their day job. How successful can any person be without appropriate instruction, guidance, or even training? There's more to onboarding than checklists and compliance. Giving new employees every opportunity to succeed by introducing them to and becoming a member of the community is where they have the chance to thrive, not just survive. The No More Leadership BS group shares their experiences, observations, and recommendations on how to keep the high-flyers you hire, flying high on the job.
Work Might Require "The Grind" but What if Your Grinder is Crap with Geoff McLachlan
June 7, 2023 • 27 MIN
Lazy leadership sees a lack of outcomes as a lack of effort. "DO MORE! "WORK HARDER!" What if people ARE working harder AND are putting in excess hours? A single horse can pull a wagon with square wheels only so fast. More horses, better wagon. The idea of working smarter not harder has its place. But in order to work smarter, we need to first stop working entirely to fully assess where we are and what needs to change. Just tweaking things that are easy and convenient might not move the needle on your productivity. People are more satisfied in their jobs when they can use creativity, have autonomy, and feel a sense of purpose. There is no better way than to allow an employee to examine their own tasks and responsibilities and come up with new and more efficient ways to get them done to the same or better outcomes. When we give people the chance to invest in their own day-to-day, they are happier, more engaged, and more efficient. Some insights on just working harder, foolish change for the sake of change, and of course, whether we have a half-hearted or whole-hearted effort and why come from the No More Leadership BS team. You don't have to be bad to get better; this episode can help everyone improve their leadership.
Finding a Robot to Hire Humans Can Fill the Gaps in Artificial of the AI Movement with Jeffrey Geier
May 31, 2023 • 24 MIN
The implications that can come from artificial intelligence (AI) are immense, unpredictable, and maybe a pile of hooey. Every new technology is met with a level of panic. Some a little more justified and some less. For example, a Deep Fake video might convince a viewer that a particular person gave a speech that they never actually gave. There is danger here. The problem is faking humanity to convince others that someone is of a status (positive or negative) than they actually are. The current application of AI is reviewing resumes, providing narrative text, giving solutions to specific technical problems, but is not quite standing in for humans. As time progresses and technology advances, the likelihood of AI being able to present as a particular human increases. What seems much less likely is for AI to either replicate or replace the emotionally connected human interaction. As leaders how we address the current AI issue gives us insight to how we will need to demonstrate leadership to those for whom we hold responsibility. AI is not going away so we can adjust or fight, but the odds are decent that fighting just sets us back. Preparing our teams for being better at humaning seems to be a great place to start. The No More Leadership BS team thumb wrestles this topic to ponder the changes we've seen, what's on the horizon, and how we can navigate this new journey.
When Being Heads Down is Not Productive, but Protective with Jeff Geier
May 24, 2023 • 25 MIN
"I've just got to be heads down on this project to get it done." Is different than... "I've just got to keep my head down and do my work." The difference is not subtle. In the first instance, there's a start and a finish. The implication is when the project is done, they will come up for air and get back to a regular cadence. The second instance has durability. It's a statement about the culture, not a project. Do you have pain when you go to work? If pain isn't the right word for you, how about; stress, frustration, anxiety, stomach ache, headache, despair, isolation, or no feeling at all, whatsoever. If you have any of these types of discomfort, you get to choose. You get to choose whether the discomfort continues, gets worse, or gets better. There is no singular answer for how to alleviate the pain, but one way is talking about it with someone. "Someone" is not the person who writes your evaluation, shares your bed, or relies on you in some way. "Someone" is an interested and engaged third-party who provides accountability, reflects what you say so you can hear it, and asks questions to force you into thinking more critically about your circumstances. Our non-recommendation recommendation is to NOT wait until the breaking point. That's too late, you've already broken. Think about the indicators that you know things aren't going well. Raising your hand and asking for help demonstrates wisdom and self-care FAR beyond trying to force your way through a bad situation that you know will likely only get worse. The No More Leadership BS team has been there, helped others who have been there, and know there's a bright light at the end of this tunnel that is neither a train nor The Bright Light. Among our experiences and client stories, you will likely find a nugget that you can apply today to help you deal with your situation that may not be as fulfilling as you deserve.
There is So Much Everything All at Once; a Tall Glass of Suck-It-Up is Not the Prescription with Geoff McLachlan
May 10, 2023 • 14 MIN
Why don't you suck it up, buttercup, and do your job, baby like I told ya to. Current sociologic data estimates there are 235 kajillion things going on in a person's life right now. With a constant barrage of stimulus, it is difficult to simply shut that our or deal with it all. When people talk about being stressed or even having anxiety, it's very unlikely a question of work ethic; it's likely an issue with all of the inputs. For example, the computer work station is on all the time and alerts the user to every email, Slack, text, phone call, etc. That's just at work and doesn't even touch social media. Our brains can only do so much, yet we expect people to just do their stinkin' jobs. It turns out, when we treat people like people, including slowing down and reducing stressors, they do better, work longer, and have less downtime. It's in the research and the No More Leadership BS team brings info, insight, introspection, and illumination to a topic that requires investigation and iterative improvement.
How to Mean What You Say and Listen for Depth with Geoff McLachlan
May 3, 2023 • 20 MIN
Your brain can only handle so much! No matter who you are or how you operate, no one has infinite capacity for their brain to do stuff. This is one example in conventional wisdom why Steve Jobs wore the same outfit every day; no mental energy spent on deciding what to wear to save that energy for more important decisions. Another example is, "Hey, how are you?" "Good, thanks, how about you?" "Doing great!" No depth, no meaning, no energy spent. This might be good. We can't spend all the energy on all the things all the time. Every "hey, how are ya" cannot be a deep dive on how a person REALLY is doing. But when we're ready for true understanding, we need to be prepared with time, energy, and resilience for the conversation, we can make true and meaningful connections. This doesn't have to be a deep dive, it can be as simple as asking one question, "Good job on that presentation!" "Thanks! Did anything stand out to you?" What will be learned is if something stuck with the listener or if it was a general "good job" without depth. This is very handy when we crank up our EQ to listen for what's said, what's not, and how the face and body communicates the rest of the message. You even have the ability to have EQ on retainer ready to launch once you notice something that seems irregular and then launch into understanding. Being able to fully communicate is an essential leadership skill. Being an effective communicator and effective leader are inextricably conjoined. Please join the No More Leadership BS team on the journey from superficial through deep conversation.
Would You Like Your Delicious Word Salad With or Without Comprehension with Jeff Conroy
April 26, 2023 • 18 MIN
As soon as you have the opportunity, look up your company's or organization's mission and vision statements. After reading them, do you understand how it applies to you? If not, you may have just ingested some very delicious word salad that may seem filling, but will leave you feeling empty before long. It is not abnormal for a company to hire experts in communication to craft a meaningful, engaging, emotional, and sticky message that lands well with the intended audience; usually outside the organization. That same language can ring hollow to the people in the organization at the first level of understanding. How can we ensure that the message is both being crafted and heard with the entire organization in mind? The short answer is, involve them. The application is a much richer process. The No More Leadership BS team discusses some areas where they've seen success, some ideas of what not to do, and a little guidance for how you can improve communication up and down your chain of command.
Congratulations! You're Listening to a Top 4% Episode with Dr. Sam Jennings II
April 19, 2023 • 52 MIN
There are approximately 4 million podcasts in the world. We're just one of them. And we have a weekly episode and have produced 100 episodes which puts us, statistically, in the top 4% of all podcasts in the world! But you already know that because you've got a refined palate for your podcast selection and we couldn't be happier that you've brought us along on your leadership journey. As we hit the century mark of episodes, we want to give you a glimpse into a sillier side of the No More Leadership BS team. This episode we'll answer 6 questions each about pet peeves, embarrassing moments, of course The Lottery Question, and more. We hope you enjoy this extended episode. If you have to take a comfort break in the middle go ahead; we sure did.
Avoid Getting Stuck with a Should-y Decision; Reflect on the Past to Empower Your Future with Jeff Geier
April 12, 2023 • 19 MIN
Think about the last mistake you made. Really consider it. What's happening? A little stress, maybe some tightness in your gut. It's likely that you're pondering what you think you "should" have done. Have you thought of this before? If this is a recurring issue for you, you may be ruminating on this issue. What can you do to change it? That's right. Nothing. Nothing at all. What will you do? You can only affect your future behavior which is informed by your prior behavior and what you've learned from it. The amount of mental energy we waste on what we should have, could have, or would have done in the past is draining. Your future self who is tasked with should do, could do, or would do is also burdened with the effort to move it from 'ought' to will. The No More Leadership BS team walks with you through the journey from 'past should', through 'future should', to actual engaging action that will move you closer to your goal.
If You Think You're the Smartest Person in the Room, Find a New Room with Dr. Sam Jennings II
April 5, 2023 • 27 MIN
If you follow the recommendations of the title of this episode, if you think you're the smartest person in the room, find a new room with Dr. Sam... then it will be guaranteed! We put a lot of value on education. Dr. Sam reports being treated differently than plain ol' Sam. It is interesting that a lot of people with an additional pile of letters after their name tend to think that means they know a lot about a lot. People who earned degrees or are told they are smart just might act like they're smart. What does that do to others? It can be off-putting. People who act smart tend to want to be right and will argue until they are, even on an molecular scale. Leaders who might have some earned wisdom and could really hold court and regale the audience with lessons and tales rarely do. Because they are more curious. They ask more questions. What's their goal? To learn more. If you've seen leaders who act the part of Mr. Smarty-Frickin-Pants, how have you felt about it? How have you felt when a leader has asked non-judgmental questions? The contrast could barely be more stark. The No More Leadership BS team will take you on a journey from perceived smartdom through earned wiseness. Those may or may not be words, but we don't claim to be the smartest, but we're certainly engaging!
Why We Never See Leaders Wear Capes and Tights with Myra Hall
March 29, 2023 • 20 MIN
*gravelly Batman voice* I need to do this on my own. That is certainly heroic, but is it leadership? If it is leadership, who is following? On your team, who is the hero? Is the hero the person at the top of the org chart? If so, who is the mentor? Who is providing guidance? Generally, the myth of hero leadership leads to one person "doing everything" in their own eyes and everyone else just backing off and watching. If this is the approach, the ability to grow the group into a team is diminished because there is no room for more heroes; only fans. The positive side of heroism is taking the heat to empower and enable your team to thrive. The hero removes the roadblocks to help the team on their journey. In your experience, what kind of hero leadership have you seen? How did that effect your team? Where are you now and where do you want to be? Consider your experiences as the No More Leadership BS team shares some insights and pokes the heroic bear to move leaders toward continued improvement.
Communication was Fabulous, the Breakdown was Agreeing on the Understanding with Geoff McLachlan
March 22, 2023 • 23 MIN
Faith can be understood as an unwavering belief in something. In contrast, leaders in faith-based systems tend to describe their path as one of continual questions. learning, and new understanding. Why do we expect communication to simply exist? Communication is a two-way street where you can see what's in front of you, but not necessarily what's in front of the other person. One of the struggles of communication comes to making meaning from one's point of view. The challenge is to strive for understanding more than saying "what needs being said." Articulating a clear message is absolutely necessary. And hearing how that message is received is equally, if not more, important. Communication doesn't break down, shared understanding does. If we're not clear on what we share, how it's heard, and what that means, we are destined to have conflict, strife, or even lost opportunities because we thought we knew what someone meant without double-checking for full understanding. You're not alone! The No More Leadership BS team has lived experience and client observations that will help you move from communicating to understanding. Send us your thoughts or if you've got excess bravery, make a post on our Facebook page.
Leading Remote Teams Without the Isolation with Jeff Conroy
March 15, 2023 • 20 MIN
If the pandemic changed anything, it was remote working. Before 2020, everyone worked in one business that had one location. Those were the days. And, totally BS. Remote teams have been around since the first Mom and Pop store opened an "and Son" in the next town over. Having fully functioning teams away from a headquarters exists in for-profit, non-profit, and not-for-profit work. The main difference is that in addition to pockets of teams in various locations, we have individuals in various locations who make up teams who don't necessarily have their own physical space but report to a headquarters that probably has some real estate somewhere. The days of managing by walking around are over. Leaders need to take a different proactive tact to engage with their team members who may be anywhere in the world. This means leadership might get a little more difficult for building relationships, but absolutely not impossible and every bit as important as it was way back when in the 20teens. The No More Leadership BS remote-first team takes you on a journey of leadership development, engagement, and that same bugaboo that exists everywhere all at once, communication. As you listen, formulate your plan to ensure your remote teams or employees are engaged and understand how they are a part of the whole.
Intentional Collaboration Does Not Mean Everyone in the Pool
March 1, 2023 • 25 MIN
"Soft skills, we need people with soft skills, people who can connect and collaborate." *hires employee with only technical qualifications* What is it about humans that we generally thrive when working with one another? There's camaraderie, power in numbers, diversity of thought, and... purpose. It's a wonderful experience to bring the right people to a conversation. The team is thriving, work is getting done, and the initiative is advancing toward the goal. In some cultures, more is better so... We've got a good thing going, let's get more people in on this or Super Boss will be very cranky if they're not involved. No, we all know they won't actively contribute, will miss most of the meetings, and will throw stink bombs in the meetings they do attend, but they need to be at the table. Good collaboration requires clarity of thought. Who NEEDS to be included to advance the goal? If someone is to be included by virtue of title or disposition, why? If they cannot or will not contribute, do they need to be there? Being able to identify the needs and then get the right people involved requires soft skills, otherwise and more accurately known as Foundational Skills or Professional Skills. There's nothing soft about telling your boss you don't need them at the next meeting; it requires knowledge of effective communication in a professional setting; sound a little broad, right, it's difficult but necessary. Join the discussion as No More Leadership BS explores the highs and lows of collaboration and how you can make your next collaborative effort successful.
Stand Up Straight and Choose Your Hard
February 22, 2023 • 20 MIN
"The Hard is what makes it great." Jimmy Dugan, A League of Their Own In so many of the stories of leadership, the story is about impossible decisions or made to look like the Leader was a time-traveler and somehow knew the outcome would be perfect. As you know, those stories might be engaging, but hardly help you in your daily leadership struggles. What is The Hard we're referring to? The difficulty is doing things that are uncomfortable in favor of something easy. Usually, the easy thing now makes a mess later while the difficult thing now makes things easier down the road. As one of our team says, "I'd rather have a slightly awkward conversation now than have a blowout in 3 months." And what about you? Which hard do you choose? It's going to be hard. The question is, will it be hard and quick now, or hard and protracted later? As a leader, you get to choose... you have to choose. How do you evaluate whether action is needed now or later? Is it about you, about the team, about the company, about being named as a Defendant, or some other motivation? The No More Leadership BS team shares diverse points of view on choosing the hard path. Imagine two options, both are hard, so it's not getting away from the hard, but literally choosing your hard. How do you choose?
Be an Effective Leader by Getting Rid of all that Baggage You're Carrying Around
February 15, 2023 • 15 MIN
Dress sharply. Style your hair just right. Whiten your teeth. These are your keys to the C-suite. Look how you want to look, but how do leaders behave? How much BS have we observed and believed because of it's overwhelming presence? "People perform better with financial incentives," is NOT true, but it's a common leadership trope that people believe. This is just one example of many that keeps leaders from being more than barely adequate. How does one develop into a good leader, dare we say a great leader? By starting with leadership development now. The first step is to unlearn bad habits. The second step miles down that road is to earn better habits. It turns out that the best leaders grew and learned through practice, coaching, and mentorship. The No More Leadership BS team offers ways to reconsider leadership to ensure that leaders are being effective, authentic, and can very likely improve employee retention and engagement through their own development. Self-improvement is not selfish, it's an investment. No one else is going to invest in you more than you do. Leaders leveling up is up to you!
Don't Make it Weird, Relationships at Work Help Everyone Thrive
February 8, 2023 • 19 MIN
"You've got a job to do; frickin' do it." Or... "I know you are usually diligent and focused, but not today. What's going on?" Leaders are expected to help a team reach their goals. Goals can be reached through force and cajoling. Goals can also be achieved through treating people like whole humans. The benefit of fostering quality relationships means that after the goal is attained, the team is ready for the next goal rather than ready to quit and walk into the ocean. We use the word 'relationships' and often conjure up a dating situation. Quality leadership and teamwork require effective relationships. Relationships require give, take, understanding, accountability, and compassion. Leaders might envision leadership as someone who drops the hammer. The No More Leadership BS team sets that myth aside and demonstrate how people can create, maintain, and grow relationships to help teams and entire organizations thrive. This isn't positive psychology feel-goodiness; this is backed by research. What you need to decide is whether you're going to move closer to effective work relationships or lead by noise.
The "It Factor" Can't Replace Leadership, Even if You're Tall
February 1, 2023 • 20 MIN
"Yeah, but they don't look like an executive." What does an executive look like? Do they resemble the paintings of people who ran the company since it was built and kept in the family tree? Do they look like the namesake for O magazine? Why do we think that the tallest, oldest, or (subjectively) best-dressed person in the room is the leader? What happens when we're wrong about that. Leaders come in all packages; different heights, body sizes, skin tones, and hair types. Wrapped up in what we consider to be professional lie assumptions we have about the quality of a leader and how they physically present to us. The best part is that it's all backed by research and we can also push against it. The No More Leadership BS team tackles the mythological leader extracted from the Big and Tall section to discuss how leadership develops, and can be recognized, in any person. One thing to look for is fighting one's own cognitive bias to find the great qualities in a leader especially when they don't match the pop culture version of what a leader looks like.
Can We Please Cut the BS and Focus on Good Work?!
January 25, 2023 • 21 MIN
omigosh I'm so busy!! Seems to be a VERY common expectation that everyone is very busy all the time. If we're not busy, then it seems we must be slacking. That includes taking intentional time off - nope, not busy! WTF What's This Foolishness?? If we're all as busy as we say we are and the new strategic plan has a whole load of NEW goals, when, precisely, will we work on the new goals? How do we just keep adding stuff to our to do lists and expectations for achievement? We don't. Something's got to go. What do people cut out first? Sleep. Family time. Meals (not food, meals). What if when work gets piled on, we cut OUT what might now be unnecessary work? If you want to evaluate whether something gets cut, is that thing Imperative, Important, or Optional? How do you know? The No More Leadership BS group provides perspectives, insights, and an opportunity for you to reflect on what you're going to quit doing to make room for the more important things in your personal and professional life.
Your Journey from Ideas to Goals is Only a Dream without a Balanced Scorecard
January 18, 2023 • 25 MIN
Hard working employees are committed and engaged. When people start to move away from commitment and engagement, it is very likely because they don't see how their work matters. Then, they become less hard-working. If you're a leader responsible for strategic planning, it's up to you to figure out how to make the plan come to life. If that's your goal. If the plan is to put together a strategic plan that could be mistaken for an annual report and is laminated and put in a binder; you can do that... anyone can do that. If you're a leader who wants to bring meaning to that strategic plan, a balanced scorecard will get you there. The scorecard will help each person have better ways to understand how they contribute to the overall mission in a meaningful way. This is not "thank you for all you do" but really having intentional metrics for each function to strive for in order to meet the goals of the strategic plan under budget and on time.
Plan All You Want, But Outcomes are Built on Action
January 10, 2023 • 17 MIN
Get in your car and drive. Sometimes it's fun to just go for a drive. But if you have a destination in mind, it's helpful to know that when you start moving the car down the road. As you're a leader or owner in your organization, the idea of running your operation should feel foreign without a plan. That doesn't mean that the highly-polished shareholder-friendly plan is THE plan, but how you enact it makes it move from plan to action. Our team starts the strategic planning discussion with the step after a fancy laminated plan. Strategic planning isn't a thing corporate says we must do; UNLESS, people don't actually act upon the plan. In that cased, planning is performative. But we're No More Leadership BS and we don't believe in busy work to placate others; we believe in leadership and intentionality. This journey goes from big fat idea toward making it happen.
Leave Resolutions Behind and Unlock Your True Potential with Intention
January 4, 2023 • 21 MIN
According to a 2016 study, of the 41% of Americans who make New Years resolutions, only 9% feel they are successful! So today we are going to talk to you about something different for the New Year. Resolutions let us set direction, but intentions let us take action which turns our goals into realities. So why not set your own positive intentions for 2023? It's time to embrace a life that's based on meaningful goals and actionable steps. With intention setting, you can make sure you're focusing your efforts on the things that truly matter to you. You'll be able to prioritize what's important and enjoy a happier, more fulfilled life. So what are you waiting for? Set your intentions today and make this New Year the best one yet!
Discover Your Unique Path to Life Changing Impact: The Journey from Job to Calling With Jeff Conroy
December 28, 2022 • 22 MIN
As a leader, you probably have had moments in your leadership life where you felt like you were on a lonely journey with no one following. Jeff Conroy of Conroy Leadership Consulting shares his own story of how he realized that the key to making an impact and changing lives lies in understanding the difference between having a job, a career and a calling. His path to this realization was marked by emotional highs and lows, struggles and joys - but it ultimately led me to a place of self-understanding and growth. He shares this journey with you today and explains how it can help all of us find our true passion and purpose for life.
Merry Christmas Memories, Past and Present, From the No More Leadership BS Crew
December 21, 2022 • 12 MIN
The Holidays holds special times in all of our hearts and the No BS Crew is no exception. From heartwarming family moments to hilarious bloopers, take a few minutes to hear our coaches' favorite holiday memories. Get ready for some serious laughs and feel-good moments as we celebrate this special time of year!
Listening Between the Lines for Meaning and Purpose with Myra Hall
December 14, 2022 • 24 MIN
Any person can share their credentials offered by a college or university. It requires true introspection and humility to declare one has earned a Master's of Mistakes (MM). Myra has enjoyed successes via vocal talents, being a chef, raising pretty awesome kids, selling real estate, and now, serving women who want to truly live through their mid-life awakening. A part of this awakening is Myra being able to empathize with women who have earned some wisdom and are starting to interpret their world in new ways... and they need help making meaning of that experience. Myra's own experience gives her a point of view that is centered on service, support, and moving to the next adventure. While the words Myra uses can be applied to a lot of different people, Myra works with women to help them understand that their self-worth does not come from others, but from within themselves. What happens then? Hope. Hope that is new and worth that is newly realized. Whether it is Myra being a piano prodigy at 4 years old, a world-traveler, running a donut shop, or jumping on the Leaded Bean Train a touch later in life, there are so many new ways to enjoy and learn from Myra that we just touch on in the next 25 minutes.
Leaders Leading Leaders: Discover the Power of Positive Work Culture with Dr. Sam
December 7, 2022 • 20 MIN
There are assumptions that can be made when you read "doctor" in front of someone's name. They've been in school for quite some time, they've got some tenacity, and that might be it. Doctors can be physicians, dentists, lawyers, educators, and in the case of Dr. Sam, a coach. Dr. Sam takes us through the journey of education and experience that led to him being a coach. Like other doctors, Sam might use a 50 cent word here and there. Unlike some doctors, Sam is aware that his "doctor" doesn't mean he knows it all, in fact, he's sure he can learn something from everyone. When Sam is serving clients, he is helping leaders lead leaders. The purpose is to create a positive work culture because no one should have to hate their job. Sam brings experience, education, humility, and humor to each of his clients and to our conversation.
Now Is a Great Time to Begin Again with Jeff Geier
November 30, 2022 • 21 MIN
Heat and flame have magical properties. A fire can destroy a forest. The same fire will open pine cones in that forest to allow the seeds safely tucked inside to find their place and begin to grow. When heat and flame are metaphorically applied to humans (with some other factors), they may head toward burnout. That same burnout might allow the person to open up to new possibilities that weren’t previously considered. Your burnout story might be different that Jeff Geier’s, but his is compelling. From his leadership beginnings in the military though his last day as a CEO, Jeff’s approach is spoken clearly by his company name, “Phoenix Coaching.” When burnout comes, do you stay burnt, or do you rise from the ashes? Jeff’s story is compelling, engaging, and will have you say, maybe more than once, “Whoa, I didn’t know that.” Please come meet Jeff for a closer look at what makes our towering colleague and approachable and engaging coach.
Thankfully, This is the Best Time for Gratitude
November 23, 2022 • 31 MIN
We may celebrate thankfulness and gratitude annually, but we experience it, possibly daily. How many times in a given day do you say or type “thanks” to anyone? What is it you mean to convey? Is it a sincere expression of gratitude? Maybe it’s a sincere expression of not wanting to type “sincerely,” at the end of your email. How much meaning to you put into “thanks” on a daily basis. Now is your opportunity to look at how you’re expressing gratitude and how you’re receiving it. There’s generally room to be a little warmer, less robotic, and truly think about what it is you’re thankful for. “Thanks for everything you do,” may as well be an “I did it” sticker and a thumbs up over Zoom. The No More Leadership BS team discusses how gratitude is expressed, received, and how it can be a great benefit to your team.
Finding Meaning Through Human Connection with Geoff McLachlan
November 16, 2022 • 19 MIN
The word "professionalism" is used frequently to refer to the decorum of stodginess. Geoff McLachlan turns professionalism on it's head through his relentless pursuit of fun in the workplace. Professionals at Play is more than a concept, it's a way of doing business. For any leader who is interested in increasing employee engagement and retention, they need to look no farther than whether their employees even like coming to work. Through this episode, challenge yourself to think about how you can bring a little play to the workplace while staying true to who you are. When you hear Geoff's story and the lives he has impacted, you may be inspired to tweak your Work Self so you too will be one of the Professionals at Play.
The Recipe for Cooking a Raw Complaint into a Finished Solution
November 9, 2022 • 22 MIN
There is no shortage of things, ways, and conditions to complain about. Any time more than one person gets in a room, the opportunity for argument can exist. Now imagine a room of hundreds. How many arguments or complaints can come out of that space? Leaders responsible for others are going to be taking in perspectives, some easier to hear, some more difficult. As a leader, you don’t get to decide which kinds of information comes your way so you have to be nimble to respond appropriately in the moment. People will say “don’t bring me complaints, bring me solutions,” and there’s truth there. As you’ll hear from the team, complaints are much more complex and nuanced than “bring me answers.” A complaint can range from the temperature of the office to a report of embezzlement. There is no one canned answer for leaders, as you know by now, leaders are expected to appropriately resolve the complex. This episode will help leaders ratchet up their response to complaints and serve their teams more effectively.
People Aren't Widgets; We Can't Measure Their Engagement, Can We?
November 2, 2022 • 22 MIN
“All I want is for people to show up and put 100% of their heart and soul into their work every day. This is not too much to ask!” Employee engagement is a direct result of leadership. Not every person is pining for a promotion. Not every person wants to be told what to do every day, they want to explore. So what? Is it a problem if people are constantly seeking advancement? Is it a problem if people AREN’T seeking advancement? Regardless of an individual’s career aspirations, they are engaged at a level that makes sense for them in their environment. Good news, leaders can measure this engagement and use that as a KPI for employee engagement. WHY? Because engagement is directly related to employee satisfaction and productivity. We bring many different points of view regarding employee engagement, how to measure it, and why even bother.
Quality Information is Not Dependent on Your Opinion
October 26, 2022 • 38 MIN
BONUS EXTENDED SUPER DUPER AWESOME EPISODE Taking a step away from the 22-25 minute format, the No More Leadership BS podcasters fully utilized our time with Devin Weeks. Devin is a reporter and photojournalist for The Coeur d'Alene Press. The episode does discuss journalism and also makes the clear connection into leadership. Think about a time you had to give your boss bad news. Not like, "Jeff is late again," or "Jeff can't find the meeting link," or "I'm not saying Sam didn't eat all of the monster cookies but there's no more and the container is in the trash." Bad news like not making numbers for the quarter or bad news like losing a portion of the market. Bad news that is objectively not good AND objectively accurate. But your boss isn't having it. They argue and debate and deny and never really come to grips with the fact that things just went poorly. To you, in your role, how important is it to have quality and accurate data? Would you tolerate anything less? As a leader, how do you react to bad news... frustration with the situation, or an attack on the facts? Effective leaders want quality data, but not everyone in a leadership position is effective. Join is as we explore the importance of having good information and how to respond when the data, or the source, is contested by someone who will be acting on that information.
Somebody Tell Me What I Should Do
October 18, 2022 • 21 MIN
As much as leaders like to wrestle with the decisions of the day, sometimes it would be nice if someone would just say, "This is what you should do." Absent the directive nature of giving instruction, the question our group wrestles with is, "Should you?" What does "should" mean to you? Is it simply a question? Is it a word wrapped in regret? Maybe it means action you are being told you should take. Shoulding all over the place can harbor frustration. Once leaders step away from should and head toward action, magic can happen. There are times and places for should and there are times and places it does not belong. Our journey starts with shoulding one's self, includes policy observation, and arcs back to behavioral change. While we won't say "you should listen," we do offer that you might gain insight if you do listen to this episode.
That Goldilocks was Full of BS, Man!!
October 12, 2022 • 20 MIN
Too hot, too cold. Too long, too short. In the middle, it was just right. A whole swath of leaders in middle management would LOVE to debate Goldie on this one. Being in middle management is rewarding and stressful. It is very likely that middle management is great for some people, likely most people since many leaders are between. Between a manager and a supervisor. Between a customer and a producer. Between the C-suite and the board. What now? How can we manage being in the middle while meeting the needs of those on all sides of us? It isn’t easy, in fact, there’s a song about being stuck in the middle. In our case, we’ve been there, we’ve advised others in middle management, and we’ve got some thoughts on how to make the middle leadership roles more meaningful than trying to do what everybody wants all the time. And that is just right.
Hey Boss, Make Me Happy
October 5, 2022 • 19 MIN
As we all know, each employee’s happiness at work is the direct responsibility of the boss. Right? Isn’t that why we have ping pong tables in offices or have unlimited PTO? Removing the tongue from the cheek, it is not the boss’s job to make their people happy. But benefits and cultures are HUGE in providing the space for happiness to flourish. There will be people who are happy in rough situations and people who are down right crusty in the least challenging environments. What’s a boss to do? Make people happy and keep them happy? That may be a goal, but what’s the process to get there? The No More Leadership BS team discusses strategies to earn a team who is more likely than not to be happy and engaged at work.
Is Compensation Tied to Self-Worth?
September 28, 2022 • 26 MIN
How is your value identified? Is it through your contribution? Your ability to parent your kids? How well you serve as a child to your parents? What if your relationship was upended? If you thought you were a good child to your parents to find out that they liked your sibling better, how might you feel? In a more common situation in the world of work, compensation is tied to value which, in many cases, is tied to employees’ self-worth. It’s not always intentional, but it can pop up when someone realizes that the new person or an individual who reports to them makes more money than they do. Now, what the individual thought was fair, starts to look unfair based on new information and perspective. Is that appropriate? Should people worry about how much they make in comparison to others? Is comparison appropriate and how do we avoid it? There is no avoiding comparison no matter what company policy states. As leaders, we have to navigate a lot of things. We have many thoughts on this, and all don’t align, regarding compensation, comparison, and self-worth.
Improvement for Thee, Not For Me
September 21, 2022 • 27 MIN
A It can be so easy to observe the improvement opportunities in others. In fact, when a team is not doing well, it can be so easy to try to figure out what to do with... those people. Frequently, we see a return on what we cast out. If a team is performing badly, it might be best to look at the leader. But the leader frequently cannot accurate look at themselves AND assess what they're doing, how it's affecting the team, and how to change behavior to yield the expected outcome. While it can be enticing to take on the frustration and dissatisfaction and offer a solution, it is more effective to listen to the frustration, understand, and move together rather than just declare a solution that may cause more struggle than already exists. Listen for battle-tested approaches to leadership development when the team is not doing well, and the problem really doesn't reside with the team.short summary
Today's Customer Service Struggle
September 14, 2022 • 26 MIN
We’re kind of, sort of, maybe at least mostly partially working and living in a post-pandemic environment. One of the things we still haven’t sorted out is how to treat people right so they can envision themselves working front-line jobs. If people are treated badly by customers, why would they want to have that job? Employers have responded by increasing some wages and automating some points of service. Is this something we can app our way through? Is it all on employers to figure out? Does that guy in front of me think screaming through the intercom at the poor teenager trying to take the ever-changing order think he’s accomplishing something? We tackle views on customer service with compassion, frustration, empathy, annoyance, and a heap of “well, that ain’t right.” As always, we boil an issue down to its core elements and share what we see as paths forward. With any problem, there are a lot of variables. Identifying which ones a leader can impact is the challenge and charge.
Speaking Truth to Power
September 7, 2022 • 23 MIN
In just 4 words, there’s so much to unpack here. What is “the truth?” What kind of power are we referring to? Just because we see something doesn’t mean it’s the only objective understanding of the situation. Consider the blindfolded individuals who are feeling a tree, a hose, a brush, and a spear just to find that they’re all touching different parts of an elephant. Speaking truth to power can be heard as bravery to tell the bosses what’s what and damn the repercussions. Also, it can be seen as telling the boss they’ve got a bad idea because… it’s a bad idea. If we want to be heard and speak truth to power, it needs to be based on relationship. Without relationship, critique can be easily dismissed as whining. But how. How do we earn the relationship, how do we foster honest feedback, how do we offer insight when there’s a power differential. It’s not easy, it’s not necessarily direct, but it is possible. Be curious, not judgmental (unattributed quote, not Walt Whitman, by the way).
Quiet Quitting’s Brash Cousin Hustle ‘n Grind
August 31, 2022 • 22 MIN
There is no question that hard work is necessary. This may be true across cultures. However, does working hard mean you need to do it constantly? In US culture, Hustle ‘n Grind takes the lead and if you’re not all about the hustle, then you’re a slacker. The idea of Quiet Quitting is doing the bare minimum to keep one’s job. Is Quiet Quitting worse than Hustle ‘n Grind? Hustling and grinding sounds like a business romance for any romcom, but in reality, no one can sprint forever. Also, grinding, by it’s very nature, takes big things and breaks them down into smaller things until there is no real recognizable properties in the powder that resemble the original material. When we’re grinding, we think we’re grinding the work (whatever that means) but there is no way we are not grinding ourselves into a fine dust. Being effective without working yourself to death is possible. There are many examples and cultures that model this. After listening to this episode, what are you going to do to take care of your OWN needs? What is one thing you can do to take a step away from Hustle ‘n Grind to recover your own physical and mental health?
I am so smart, S-M-R-T!
August 24, 2022 • 28 MIN
"Often wrong, never in doubt." Have you worked for this person? On occasion a leader's BELIEVED knowledge and competence far exceeds their ACTUAL. It's not always difficult to see in someone else, but can be really difficult observing in one's self. As leaders, how do we know we don't know? More importantly, how do you know you don't know AND how do you respond? We use the Dunning-Krueger Effect as a jumping-off point to discuss leaders who believe they've got a handle on their knowledge, understanding, and competence, but it is fully mismatched with their behavior. How do we keep ourselves and our teams honest by recognizing that what we know about a particular situation or topic may not be the full complement of what can be known.
Leadership Stumbles, Bumbles and Bruises
August 17, 2022 • 23 MIN
Leaders are people too, and we're not up on a pedestal. We've all made mistakes and hopefully, we've learned from 'em and turned failures into a lessons. We just keep on going in our quest for improvement. Trouble is, you may think that a good leader somehow needs to be perfect. There's a difference between perfection, which none of us can attain, and excellence. Excellence is the pursuit of perfection, not the realization of it. Just to prove our point, we decided to pull back the curtain and expose our biggest flops as leaders. And if you're listening today as Dr. Sam of 360 Clarity gently exposes our imperfections to the world, there's a good chance you are a leader who will relate and hopefully learn that mistakes aren't fatal or final. They are merely an uncomfortable stepping stone in your development as a first-class leader.
Mental Health is Health
August 10, 2022 • 30 MIN
Imagine a supervisor is doing their bossy-boss thing, and an employee comes up to them. The employee says, “Sorry I’m late, I had an accident, but I should be good. I just need to take care of some things and I’ll be ready to work.” The supervisor looks up and sees a clearly disheveled person who has a completely observable broken leg. The supervisor can take two courses of action 1) okay, well, feel better soon or, 2) nope, we’re calling 911 right now. There is no situation where we would expect the employee to go to work. But if the employee comes in and says they’re not doing well, are depressed, or have other non-visual stressors, a supervisor might be less excitable and then choose option 1 from above. There’s no good reason the brain should not be considered in the realm of “health.” As leaders, helping to support employees as they live their lives, including at work, we should know some things to look for, resources to offer, and setting the tone for the importance of mental health on the individual, the team, and the whole organization.
The Ham-Fisted Leader
August 3, 2022 • 27 MIN
Watch nearly any representation of results-oriented leadership in pop culture. Not all, but for the most part, they are cold, calculating, often very yelly, and they “get it done.” Why is this how leadership is represented? Because in some ways, it’s true. Ugh. Even though these leaders are out there, they are not the only model of leadership. They are also not the model for effective leadership. The “it” might be making money, but for leaders who want to generate a profit AND treat people like actual humans, you can have it all. All of our experiences may have brought us into proximity to ham-fisted leaders. We may have been them. All of our experiences may have brought us into proximity to thoughtful and effective leaders. We may have been them. Reflect on what you’ve learned, positive and negative to get you where you are. Then, try to imagine yourself in your next leadership challenge using what you’ve learned and are currently are learning.
The Ripple Effect of Sink or Swim
July 27, 2022 • 22 MIN
Every choice has repercussions; positive and negative. Even taking no action is a choice. When faced with the reality of other people depending on you for their livelihoods, does our judgment get cloudy? Knowing that we've put blood, sweat, and tears into our career or business, are we in the best position to objectively describe the status of the organization? One does not simply know when to let an organization sink or swim; there are many indicators. The question is, are the leaders tuned-in to the information closely enough to truly appreciate what's going on and make the best decision for the health of the organization and the actual human beings in it. Jeff Conroy leads us on this 3-hour tour examining the seaworthiness of the business, appreciating the needs, skills, and talents of the crew, and then deciding, once all of the information has been gathered and is understood, we decide to sink or swim.
Ship is Afloat, Set a Heading for… Somewhere Else?
July 20, 2022 • 36 MIN
Still using the ship/business metaphor, at this point, the crisis has been averted and now you know you’ve got a ship, it’s seaworthy, and it looks like you’re able to be more intentional than reactive. One of the things that’s necessary is to take stock of losses, damages, and what is still working. This requires a keen eye, understanding data (all information, not just numbers), and full preparation to avoid stepping on stink pickles. Seaworthy? Great. Now, how to get the crew on the right work? Being busy feels good, but it doesn’t mean it’s the right busy. After a crisis there could be a sense of agitation where people haven’t yet calmed down to find their direction and get back to basics rather than doing all the things all at once. Our motley crew of leaders brings their experiences, observations, and questions to examine a newly righted ship and how to make sure it’s set up to avoid the next crisis.
Life Saver or the Briny Deep?
July 13, 2022 • 22 MIN
Deciding to throw the business a life saver or watch it slowly drift to the bottom of the briny deep is not an enviable position. But it happens. Data indicates that 45% of new businesses fail during the first five years, and 65% during the first 10 years. That means in the first decade, most new business owners experience the “briny deep” option of accepting that the business is not working. For the remaining 35%, they get to throw in a life saver, in other words, stay in business. Short of catastrophe, knowing when to keep trying or stop altogether isn’t easy. In fact, deciding to close a new business might be the most difficult decision that needs to be made. The No More Leadership BS group reviews different methods for deciding whether a business owner should keep investing in their business or shut it down entirely. Is it time to throw in a life saver, or salute the ship as it drifts to the briny deep? You are the lucky winner who gets to decide, but you don’t have to do it alone.
Dependence, Independence, or Interdependence...Is One More Important Than the Other?
July 6, 2022 • 21 MIN
The word "Independence" evokes thoughts of self-reliance, self-subsistence, and self-sufficiency. While all admiral characteristics, how does rugged independence affect the culture of the workplace? Dr. Covey uses Dependence, Independence, and Interdependence to outline the hierarchy of human development in The Seven Habits of Highly Effective People for individuals and professionals alike. The No BS Gang takes this on as Dr. Sam of 360 Clarity leads this week's interchange, batting around the importance of these words, the meaning of these words, and then taking a really deep dive on why each one is vitally important to a growing and thriving organization.
Who's Rocking The Boat? Saving The Ship From A People Perspective
June 29, 2022 • 31 MIN
#2 In our "Saving a Sinking Ship" series. Last week we explored plugging the holes, and just what that looks like in a real-life, iceberg ahead type scenario. This week, we drill down to what may be causing those holes, from a people perspective. Is it possible, or even desirable to try to get everyone rowing in the same direction? Mr. Geoff McLachlan with Professionals at Play helps us answer that question, but not before it brings up many more.
How On Earth Did Things Get In Such A Mess?
June 22, 2022 • 27 MIN
The first episode in a series on "Saving Your Sinking Ship" we dive right in (pardon the pun) and examine the first steps and find out quickly that different organizational structures, different circumstances and different players all require a different approach. Do you need to stop the bleeding NOW? or is there a slow leak that gives a bit of time to assess what is causing the problems with a more data-driven approach. Myra Hall, of Waypoint Coaching Group heads up this disussion with years of Property Management expertise in "right-siding" distressed properties and getting them back on the books.
What To Do When You (or Your Team) Rub Someone the Wrong Way?
June 14, 2022 • 23 MIN
When it comes to workplace conflict, stay curious! Curious about what it would take to get them to see things your way? Not even a little bit. That is like putting gasoline on a fire to put it out. Taking our cue from Dr. Steven Covey and his Habit #5, staying curious is seeking to understand where the other person stands, their mindset, and their experiences that may be contributing to this conflict. And of course, we have all had our experiences with doing this the right way, AND the wrong way, and again, we pass on our thoughts for you to take with you.
Don't Change That - It's The Way We've Always Done It!
June 8, 2022 • 19 MIN
If somebody says, well, we're doing it because that's the way we've always done it, that's probably a pretty good indication you could stop doing it. Right? Well, not always, in fact, Dr. Sam of 360 Clarity challenges us all to examine what "TPS reports" do we have (or give out) in our leadership lives that are more about checking off the box than actually moving the needle forward toward our company or personal goals. We toss this ball between us and it's a little surprising just which one of us employs this busyness tactic and which ones don't see it as much of a problem. Join us in this lively discussion.
Are You Suffering From A Victim Mentality?
June 1, 2022 • 25 MIN
The main sign of having a victim mentality is the lack of accountability. When we take responsibility for ourselves, regardless of others' actions that negatively affected our lives, we step over the pit of victimhood and avoid having our power stripped from our leadership. But recognizing it may not be that easy, especially if you can't see the signs. While this is an emotionally charged subject, Jeff Geier of Phoenix Coaching, LLC skillfully leads the conversation while highlighting different perspectives. Regardless, the No BS Gang agrees if you start by asking yourself "What CAN I do?" and then act, you will be taking that first step to take charge.
This Is What Happens When We Finally Get Together After A Year and a Half!
May 25, 2022 • 30 MIN
Did you know the average length of a new podcast is 11 episodes? Well, we never claimed (or act like) anything close to normal and with today's episode, we are celebrating #52! What makes this even more unusual, after a year and a half, we are finally all sitting around the same table. Join us as we reminisce about how we got started, what keeps us going and how five people from such different backgrounds and philosophies continue to learn from each other while growing our friendship and respect. All while debunking leadership myths for our listeners.
How True Leaders Survive and Even Thrive In Chaotic Situations
May 18, 2022 • 26 MIN
We've all experienced more chaos than normal throughout the pandemic, but why is it that some leaders excel and others drown in the chaos? Effective leadership during times of chaos depends on .determining what is and what isn't within your control and evaluating your options. then taking action. Jeff Geier of Phoenix Coaching LLC mines our coaches for some of their best insight into developing leadership skills for both short-term and long-term chaos while not just surviving through it all but growing through it as well.
Resilience - it's not the fact that you got knocked down, it's if you get up again.
May 11, 2022 • 28 MIN
Resilience is getting back on your bike after falling and scraping your knees. "I am already in pain," resilience says. I'm already terrified. I'm going to keep going." As long as you get up one more time, then you get knocked down, it's going to be fine. In today's episode, Dr. Sam Jennings of 360 Clarity shows us how your ultimate success is not reflected in your fall, but if you find a new path and, and go again.
When Setting Goals May NOT Be the Pathway to Success
April 20, 2022 • 37 MIN
When only 8% of the people who take the time and effort to set goals actually reach them, there must be something wrong with the whole goal-setting system. After all, if you are setting goals, success is the motivation, isn't it? Myra Hall of Waypoint Coaching Group uncovers the myth that goals create success and together with the rest of the No BS Gang digs deep to shine some light on why this may be a flawed concept in theory, but can be one of the foundational building blocks of success when taken personally.
Bosses That Make Your Life A Living Hell
April 13, 2022 • 29 MIN
What do you do when your boss makes your life a living hell? Well, we've had lots of different jobs. And we know that people don't necessarily leave a job, they leave the bad managers or bosses. In today's environment where we have, an option, an opportunity to work from home or potentially switch jobs it might just be too easy to jump ship before learning some alternate ways to adjust to the situation. Geoff McLachlin with Professionals at Play pulls out all the stops on this one and will leave you with actionable ways to not only live with a nightmare boss but potentially even thrive!
Do You Know the WHY Behind Your WHAT?
April 6, 2022 • 26 MIN
Knowing WHY you do something is WHAT keeps you going when the going gets tough. You may be good at what you do, but if you can find the WHY behind the WHAT, you will be more successful, more impactful, and have more success, which will translate into more finance and all that goes with it. Who doesn't want that? Finding your WHY can be a challenge and the No BS Gang takes it on this week, as we examine the "WHY" through the individual lens of our perspectives and experiences.
If You Want to Motivate Your Team, Stop Managing and Start Leading
March 30, 2022 • 20 MIN
What's the difference between managing and leading? While a true leader does both, here is a hint on how it works... "You lead people, you manage your checkbook." Many times, those new to a leadership role find this out the hard way and Jeff Conroy of Conroy Leadership Consulting walked that path. Today, he shares how this epiphany changed his leadership life as well as the participation and enthusiasm of those he led.
You can't're FIRED!!
March 23, 2022 • 23 MIN
Termination, an invitation to be happier somewhere else, or just plain "You're fired!" is probably not the part you like best about being a leader. It's never easy. In fact, it may be one you put off if you don't have an HR dept. to take on the task. Geoff McLachlin, owner of Professionals at Play leads the rest of the No BS Gang in a lively discussion spanning major organizational policies to Mom and Pop shop's gut instincts. Letting someone go may be bitter medicine, but when it's the best option for your company and team, it could be just what the Doctor ordered for the health and growth of your team.
I Quit!!
March 16, 2022 • 30 MIN
What happens when your MVP hands you their resignation and says "I quit!" While you may worry about the changes this will bring not only to your organization but to your life, it might also be an opportunity to reassess and re-evaluate how you found yourself in this situation. Myra Hall of Waypoint Coaching Group leads this discussion, born out of personal experience and the rest of the No More BS Gang hit this one out of the park with their inspiring wit, insight, and holistic observations,
Empathy Just Might Be the Most Important Characteristic of a Great Leader
March 9, 2022 • 28 MIN
So how important is Empathy when leaders have to make quick decisions and pivot on a dime? Empathic leaders do more than “sympathize” with others; they apply their understanding to better their organizations' functions and work culture. Then they don't have to agree with everyone or attempt to please them. Instead, they “carefully examine people's feelings” before making decisions. Dr. Sam of 360 Clarity explodes the myth of "empathy is sissy" and brings some great examples to the table of just how empathy is a valuable - maybe one of the most valuable - qualities a leader can possess.
Do You Really Need Thick Skin To Be An Effective Leader?
March 2, 2022 • 25 MIN
As a leader, how necessary is it to have thick skin? Will you and your team flourish by embracing the "thick-skinned approach", or just clash around clumsily after you all have "armored up?" There's more than meets the eye on this subject and Jeff Geier of Phoenix Coaching keeps the ball moving as each of the No BS Gang weighs in with just a slightly different idea of just what "thick skin" means.
Creating a Life You Don't Need To Retire From
February 23, 2022 • 26 MIN
Do you want to retire? "Heck, yeah. I can hardly wait to have the time to do what I really want to do!" What would happen if you had an occupation that you never wanted to retire from? When people have a chance to make those choices, they oftentimes don't quit working because they don't want to work. Instead, they want to have meaning and purpose in some other capacity that may not be in the traditional manner. Jeff Geier of Phoneix Coaching leads us through some winding roads as we discuss the reasons for, and the reasons not to just throw in the towel at a predetermined age, but to take the time to explore what we could do that would be the reason we got up in the morning.
What Happens When Personal and Company Values Clash?
February 16, 2022 • 26 MIN
When personal values don't match up with organizational values, there will definitely be stress for both the person and the organization. And that translates to extra stress for you as their leader. Myra Hall with Waypoint Coaching Group digs around in this possible conundrum of conflicting values while the rest of the No BS Gang offers insight into how this can affect various industries and what solutions have worked, always with an eye on how to open eyes and minds to greater leadership opportunities.
Taking Risks Are In a Leader's Job Description
February 9, 2022 • 23 MIN
Risks don't always come with rewards but for any leader with a vision, risk comes with the job. If any business is going to evolve and grow, there is a certain amount of risk involved, even for the ultra-conservative. Geoff McLachlan from Professionals at Play shares the wild risks that Walt Disney was willing to take to see his dream come alive and wants to know...what will it take to get you there? With four other opinions, tolerances, and backgrounds, this episode is guaranteed to help you see how important taking risk is with a whole new mindset.
Dependence, Independence, or Interdependence...Which One Does Every Great Leader Need?
February 2, 2022 • 21 MIN
Dr. Covey uses Dependence, Independence, and Interdependence to outline the hierarchy of human development in The Seven Habits of Highly Effective People for individuals and professionals alike. The No BS Gang takes this on as Dr. Sam of 360 Clarity leads this week's interchange, batting around the importance of these words, the meaning of these words, and then taking a really deep dive on why each one is vitally important to a growing and thriving organization.
Managing Your Team Can Be The Worst Way To Get The Results You Need
January 26, 2022 • 20 MIN
It's tough to pull in the panic when you are pushed to the limit with a short staff and a long list with a deadline that is approaching fast. When you find yourself in this or similar positions, it's all too tempting to throw away that darn carrot and bring out the stick. Sure, the job gets done, but stop and ask yourself...Are you building a team? or building fear? Jeff Conroy, of Conroy Leadership Developent, LLC leads our discussion as we toss around choices that leaders have not only in situations like this but in the everyday choices we make that results in leading by intimidation or motivation.
How to Create an Optimism Epidemic
January 19, 2022 • 22 MIN
Optimism is more than contagious. Turns out, when coupled with realism, optimism can turn sweep through an entire organization. One optimist with a bright and sunny attitude can boost the morale of a whole team...even during dark and seemingly hopeless times. Our resident Playmaster, Geoff McLachlan shows us the secret sauce to a happy and productive team is hope, and realistic optimism is the rocket fuels it.
Burnout Sucks
January 12, 2022 • 28 MIN
Burnout Sucks. So it's better to learn how to prevent something than learn how to deal with it. Being aware of your mental state and first signs can help you prevent burnout. If the relentless schedule and hard work that you believe is necessary for success are looking more like sleepless nights and strained relationships, then this week's episode is speaking directly to you. Tune in as our own Dr. Sam of 360 Clarity leads us down the burnout path, why we choose it (yes, it is a choice), and how to find the strength to say "No More!"
How to Make Commitments That Stick
January 5, 2022 • 23 MIN
Leaders keep their commitments. Easy to say, but so HARD to do, especially with the pressures and changes we have all experienced in the last couple of years. But there is a direct correlation between a leader’s commitment and their success; not only their success but the success of their team as well. Your team will watch your feet, more than your lips so if you want more commitment from your team, start with yourself. Myra Hall leads the No BS team in discovering just what makes some commitments easy to follow and others almost impossible. If you want to become a leader others willing choose to follow, then tune in to today's episode.
There's More to Goal Setting than New Year's Resolutions.
December 29, 2021 • 26 MIN
New Year's resolutions don't work! That may be a pretty strong statement, but exchanging old destructive habits into more productive ones is hard. Since so many of us know this from experience, it can't be because we lack motivation or worse, are just plain lazy!. In fact, according to a recent study, of the 41% of Americans who make New Year's resolutions, by the end of the year, only 9% feel they are successful in keeping them. If you are in the "other 91%" and are ready to really make the improvements in 2022 that could propel you into leadership success, drop in on this week's conversation as Mr. Jeff Geier of Phoenix Coaching, LLC leads us through the debate of what actually does work when it comes to setting goals.
How Holiday Parties Reflect Your Company Culture
December 22, 2021 • 23 MIN
Whether your company prefers a small, intimate gathering or a huge formal blow-out will be largely dependent on your overall office culture. What is important is understanding just exactly how your office party can reflect who you are as a business and project your image to employees and their families. Geoff McLachlan of Professionals at Play helps us explore the many different aspects of this annual get-together, and it's no surprise we all have a little different take on what makes these parties successful.
Your Leadership Style: Does it change lives for the better or for the worst?
December 15, 2021 • 21 MIN
For many of us, working from home during COVID-19 has meant we are spending a lot of time on video meeting applications like Zoom. The effects of this have taken some of us by surprise. Sensitive topics are often canvassed, requiring us to notice subtleties and display empathy. Even knowing this, some of leadership's most public faux-pas have happened on this venue and leave us scratching our heads on how this could ever happen? Join us today as we become official arm-chair quarterbacks and dissect what appears to be a glaring violation of humanity in leadership. Dr. Sam Jennings of 360 Clarity leads us in a discussion of what could have been behind this very public display of "taking care of business" and what could have caused this leader to forget that real people with real lives were the ones who would suffer the greatest damage.
Lessons on Leadership with Lee Cockerell - Part 2
December 8, 2021 • 24 MIN
We rejoin the conversation with Lee Cockerell for part 2 of Lessons on Leadership. In today's episode, Lee takes us through his experience from straight out of the service, surviving on smuggled-out K rations to Executive Vice President of Operations one of the largest and beloved corporations in the world, Walt Disney World ® Resort. Along the way, he learned highly valuable lessons about what works, and more importantly, what doesn't work and loves sharing this with others who sincerely seek to sharpen their leadership skills.
Lessons on Leadership with Lee Cockerell - Part 1
December 1, 2021 • 26 MIN
We are honored to have Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort, join the No BS Gang on today's episode. One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project. He has a no-nonsense style that delivers his leadership mojo in a way few will forget.
Happiness at Work with Special Guest Greg Kettner
November 22, 2021 • 25 MIN
When we laugh, we connect with other people. And when we connect with people, our hearts are opened. And when our hearts are open, we have the capacity to change the world and make it a better place. to work, happy, how to treat people, how to put people before profits. Today, Greg shares from his heart and leaves us with this message "Be thankful for the people in your life that bring laughter and joy to your life."
Which Comes First...People or Profit?
November 16, 2021 • 22 MIN
If you are falling behind in key business metrics like profitability & productivity, your customer service is in the toilet and competitors are eating your lunch, first of all, you're not alone. And I'm willing to bet you are working hard to fix this mess and have even considered how great your business would be if there just weren't people involved! Jeff Geier, owner and founder of Phoenix Coaching LLC has some very specific advice for you today - with a little help from his friends - that he says can't fail!! If you follow the process.
Lessons in Leadership From A Five-Year-Old
November 10, 2021 • 19 MIN
“Keep it Sesame Street simple” is a business mantra originated by Proctor & Gamble (P&G) Chairman of the Board, President, and CEO, Alan George “A.G.” Lafley. Simple and brilliant...and is at the core of P&G's extended success. In the effort to cover all your leadership bases, how often do you overcomplicate the process and lose focus on what really works? Geoff McLachlan, owner and founder of Professionals at Play reveals how to stop overcomplicating leadership and start seeing results by viewing how simple it can actually be through the eyes of a 5-year-old.
"I Don't Have Enough Time" Is Never An Excuse
November 3, 2021 • 20 MIN
We are all given the same 24 hrs, but so many never realize that time is the one asset that has to be spent and cannot be saved. Even with meticulous time management skills, so many leaders can't seem to find the time in their schedules to develop their staff. As a result, they find themselves in the never-ending frenzy of trying to do it all while grumbling aloud that they just can't find good help anymore. As a leadership development expert, Jeff Conroy of Conroy Leadership Consultants leads this impactful conversation that lays out the fallacy of saving time instead of investing your time and why this mindset shift makes such a huge difference to your team.
Frighteningly Bad Leadership
October 27, 2021 • 23 MIN
Remove the spooky and scrub out the scarry when you learn to recognize the characteristics that turn you into a monster of a leader. With tongues firmly in cheeks, the No More Leadership BS Gang exposes the grotesque characteristics that will turn your leadership style into something reminiscent of the Creature from the Black Lagoon...or a Witch...or any other creature that destroys motivation and stops your team in their tracks.
The Benefits of Blaming Others
October 20, 2021 • 19 MIN
Are there any benefits to blaming others for your failures? Well, judging by the number of people who make this a habit, there must be some benefit to it, wouldn't you think? Dr. Sam tears into this one with his usual wit and humorous dialogue, and the conversation, laced with words like "responsibility, accountability, and humility" gets very interesting...for yourself as a leader and those you lead!
The Accidental Leader
October 13, 2021 • 21 MIN
It could happen today. You are called into the office, and the boss tells you that due to unforeseen circumstances, starting today you will be in charge of a team, a project, an office, a committee, or a business unit...or a family! We don't always realize we are a leader and may even avoid the responsibilities. Myra Hall, owner/founder of Waypoint Coaching Group, brings a couple of her real-life experiences of when she became an "Accidental Leader" and gets a lively discussion going with the rest of the No Bs crew.
We Need To Talk: The Difficult Conversations and How to Have Them
October 6, 2021 • 32 MIN
The majority of the work in any conflict conversation is work you do on yourself. No matter how well the conversation begins, you’ll need to stay in charge of yourself, your purpose, and your emotional energy. Dr. Sam Jennings owner/founder of 360 Clarity Coaching walks us through what to do when you find yourself faced with conflict, why nobody likes these conversations, and what happens when you avoid them.
How to Hire the Right Employee Every Single Time
September 29, 2021 • 23 MIN
Just about every leader has lived through the horrors of a nightmare employee. Hiring the right person is a challenging process. Hiring the wrong one is expensive, costly to your work environment, and time-consuming. Geoff McLachlan takes the lead in today's episode as we explore best practices for getting the right person on your bus and ensuring they're in the right seat...a practice that pays you back a thousand times over in high employee morale, positive forward-thinking planning, and accomplishing challenging goals.
Is Developing Your Team an Expense or an Investment?
September 22, 2021 • 24 MIN
If the first thing you look to cut when times are tough is your payroll costs but you still want (and need) a highly motivated workforce, maybe it's time to move past mindsets that prioritize controlling costs over empowering people. To underline the importance of this mindset shift, today's worker increasingly sees their efforts on the job as investing in the company's success as well. Whoa! Sounds like we have some sortin' to do! Geoff McLachlan, Professor of Play and Founder/Owner of Professionals at Play brings this question to the team to toss around. There doesn't seem to be any question we believe that investing in the workforce can play huge dividends, but the question remains is "How?"
You're Either Growin' or Slowin'
September 15, 2021 • 20 MIN
IT'S TRUE! YOU'RE EITHER GROWIN' OR SLOWIN' Over the last year, if you've noticed your competitors sneaking up on you and cutting into your market share, cutting your profits and demoralizing your team and you blame it on the market, the economy, or anything else that's beyond your control, you could be "Slowin'" and not "Growin'". I'm even willing to bet that "If it ain't broke, don't fix it" could be your mantra! If that even rings a little bit true, you're not going to want to miss the conversation today, led by Myra Hall, Owner/Founder of Waypoint Coaching Group, as we discuss the back-door killer of motivation and growth in the workplace that has taken some big players out of the game completely.
Helping Everyone Cope Better with Change
September 8, 2021 • 19 MIN
Nothing stays the same in the business world, and sometimes employees have a hard time with that...and sometimes it's made even worse by the way change is communicated and implemented. Today, Jeff Geier, Founder/Owner of Phoenix Coaching, LLC leads us in a discussion of how change has and is currently affecting the business world, and what you as the leader, can do to help your people through the rough spots.
The Secret Sauce to Motivating Your Team with Jeff Conroy
August 25, 2021 • 23 MIN
To be an effective leader, few skills are more important to have than an ability to communicate with your employees and team members clearly and effectively. In fact, communication is the key to an engaged and inspired work culture. But what is important to communicate and how do you do it? Our very own Jeff Conroy of Conroy Leadership Consulting, LLC has been there, done that, got the teeshirt with holes in it! He pulls the curtain back on what it took to get seven team members to imagine, engage and produce a live event for 1500 people and come out on the other end closely knit and ready to take on even bigger challenges. No, he didn't pull a rabbit out of his hat but used finely tuned leadership skills that are available for every leader who wants to put in the time to learn them. And they're all laid out for you with no BS on this week's episode.
The Magic of Mindset
August 18, 2021 • 21 MIN
Your mindset can transform your life in unimaginable ways producing better health, increased happiness, and even deeper pockets. The way we conduct ourselves, react to people and situations can all depend on our mindset. Jeff Geier of Phoenix Coaching challenges our listeners to take a look at their mindset and describes the difference between a fixed mindset and a growth mindset...why it's important that you know the difference and how to tell which one you have.
Can Lack of Trust Be Blowing Up Your Bottom Line?
August 11, 2021 • 27 MIN
Trust is powerful. It doesn’t just benefit your working relationships; it also has a concrete effect on how your business and your employees perform. Ignoring the importance of developing a mutually trusting relationship can be sourced as the cause for unnecessary misunderstandings, high turnover, and ultimately your bottom line. Don't miss this important conversation as we talk about ways to identify this cancer and root it out of our workplace culture.
Is It Burnout, or Are You Just Unravelling?
July 21, 2021 • 26 MIN
It’s time to rethink burnout! Whether you’re a leader navigating through the pandemic, or someone who has experienced burnout firsthand, there is no doubt that facing this devastating condition can take down the strongest leader. Jeff Geier of Phoenix Coaching has walked through that valley and pulls back the curtain to let you see firsthand how he experienced burnout in his life. Get ready to take notes because he is sharing his "3 R's Formula" that he not only used himself with great results but with his coaching clients as well. You won't want to miss this fascinating story.
Communication Across the Generational Aisle
July 14, 2021 • 21 MIN
People decades apart in age often find that they have different attitudes about the workplace and appropriate behavior—sometimes because of the era during which they grew up, but also because of their different life and career stages. Aaron Borg of Seven Nine Media, an employer branding specialist joins us today and sorts fact from fiction surrounding the generational styles while giving down-to-earth tips on communication that everyone can use.
Grit, Quit or Fail
July 7, 2021 • 21 MIN
Is it true there is no failure, you either win or you learn? Failure is always a possibility in fact it is necessary to learn and grow. It can be a great teacher and motivator and this week Dr. Sam shines the light on this part of our journey that maybe isn't fun.
Celebrating the WIN! When, Where & Why
June 30, 2021 • 24 MIN
Celebrations are not only good for the soul but good for the bottom line (who knew???) It is often the fuel for motivation, which makes for better engagement, which often translates into success for the entire team. But can it be overdone? Is timing still everything? Geoff McLachlan, Chief Chuckler in Charge at Professionals at Play leads us as we discuss these and more in this week's episode.
Why Do People Set Goals and Why Does Nobody Care?
June 23, 2021 • 22 MIN
Thinking up a goal is the easy part. Pinpointing the specifics of a goal, developing a plan of action, and then following through with that plan of action and pushing past the inevitable obstacles that will arise is a different story altogether. It gets even more complicated when there's no buy-in from your team. Join us this week as Geoff McLachlan with Professionals at Play leads us in discussing ways that work and ways that don't when getting your team on board.
Team Empowerment - Bottom Up or Top Down?
June 16, 2021 • 19 MIN
It takes more than a pat on the back or a turkey at Christmas to enable your team to their highest power, so how on earth do some leaders get this critical step so incredibly wrong. Especially when it's well known that employees who are empowered are more likely to be engaged and productive. This week our Leadership Coach, Jeff Conroy of Conroy Consulting LLC. pulls back the curtain and reveals some of the essential ingredients he used to get top engagement from his team that resulted in some crazy growth for the organizations he led.
May the Force Be With Your Communications
June 9, 2021 • 23 MIN
Every generation brings changes with it to the workplace and adapting to evolving communication styles can be challenging. Can you adapt...or should you? Geoff Mclachlan, Chief Chuckler at Professionals at Play brings his love of Star Wars and playful interaction to illustrate some alternatives to the friction and inevitable head-butting that can be born out of clashing communication styles.
Do Quitters Ever Win?
June 2, 2021 • 22 MIN
Winners never quit and Quitters never win, RIGHT? Myra Hall, Coach/Mentor and founder of Waypoint Coaching Group thinks there are times as leaders, we make a wrong turn, take the wrong path...and the healthiest decision could be to quit! But how do you know? At what point do you cut your losses? Tune in and listen to some real-life examples.
The Trouble With Habits
May 26, 2021 • 20 MIN
Speaker and trainer Jeff Conroy, owner/founder of Conroy Leadership Consulting, LLC knows a thing or two about habits. How much does cultivating the right habits affect your ability to lead? Join us to find out.
No More Leadership BS is LIVE! Time to Meet the Team.
May 20, 2021 • 9 MIN
Introducing the team of leadership speakers, coaches, and trainers in our first ever podcast. Stop by and say "Howdy."