The eCom Ops Podcast
Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.
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Improve Customer Experience with Rishi Narayan of Underground Printing
May 18, 2020 • 40 MIN
Rishi Narayan jumps onto The eCom Ops Podcast to share where Underground Printing make most of their revenue, why he doesn't track eCom Vs retail sales and why cashflow is critically important.
eCommerce Business Operations with Heather Saffer of Dollop Gourmet
May 18, 2020 • 16 MIN
Heather Saffer jumps onto The eCom Podcast to share how she pivoted her company to increase sales, what the Shark Tank experience was like and how the company is coping during these challenging times...
Distribution Automation Volume with Julian Samarjiev and Marin Gerov of DULO
May 18, 2020 • 18 MIN
Marin Gerov and Julian Samarjiev jump onto The eCom Ops Podcast to share their plans for automating DULO's distribution, how to fully fund a Kickstarter campaign and their challenges with the operational side of DULO.
Importance of Customer Satisfaction with Ronnie Teja of Branzio Watches
June 3, 2020 • 22 MIN
Ronnie Teja jumps onto The eCom Ops Podcast to share his eCommerce experience, as well as revealing his strategy for selling and improving his brand awareness, discover why hiring customer-oriented people are beneficial to his companies growth...
eCommerce Automation with Jesse Horwitz, The Founder of Hubble Contacts
June 5, 2020 • 17 MIN
Jesse Horwitz jumps onto The eCom Ops Podcast to share his eCommerce experience, as well as providing insights into his revolutionary approach to launching a brand online, automating your eCommerce store and COVID-19's impact on his business.
Improve Your Customer Experience Strategy with Ryan Hogan of Hunt A Killer
June 10, 2020 • 21 MIN
Ryan Hogan jumps onto The eCom Ops Podcast to share his eCommerce experience, discover more about his first venture, he discusses his entertainment gaming services called 'Hunt A Killer'. Find out how Hunt A Killer handles challenges and criticism as well as their automation processes...
Inhouse Manufacturing with Erik Polumbo of Mini Materials
June 12, 2020 • 17 MIN
Erik Polumbo jumps onto The eCom Ops Podcast to share his journey and eCommerce experience. Find out how he is running Mini Materials from in-house manufacturing and operations down to its fulfillment process. Erik reveals a few of his strategies and how his business has been affected by COVID-19...
East Meets Dress Automation with Jennifer Qiao of East Meets Dress
June 17, 2020 • 17 MIN
Jennifer Qiao jumps onto the eCom Ops Podcast to share how they started East Meets Dress with Vivian. The challenges and obstacles, and their top priority in running the business.
The Role Of Automation In A Business with Isabel Aagaard, Co-founder of LastObject
June 24, 2020 • 20 MIN
Isabel Aagaard jumps onto the eCom Ops Podcast to share their eCommerce experience and their business concept at LastObject and reusable Q-tips. Isabel also reveals her role in their business operations discussing the role of automation, the importance of customer satisfaction and brand loyalty.
How To Increase Revenue Through Turbulent Times with Ryan Popoff, CEO of Popov Leather
July 1, 2020 • 21 MIN
Ryan Popoff jumped into The eCom Ops Podcast to share his journey of transforming his hobby into an eCommerce business, how his team handled the challenges faced by the pandemic and his plans for the future.
Tracking Your Consumer’s Experience With Teddy Giard And Kyle Self Of Kanga Coolers
July 8, 2020 • 20 MIN
Teddy Giard and Kyle Self, founders of Kanga Coolers jumped onto The eCom Ops Podcast to share their knowledge and experience in eCommerce operations, how they transformed a college project into a successful eCom venture and the impact of COVID-19 on their business.
How To Improve Your Shipping Process with Marcia Wiggins of Cape Whoopies
July 15, 2020 • 24 MIN
Marcia Wiggins, the founder and CEO of Cape Whoopies, Maine's Gourmet Whoopie Pie jumped onto The eCom Ops Podcast and shared her journey towards excelling in eCommerce with limited knowledge, how she manages her online and physical orders and her go-to eCommerce stack.
Building A Successful Shopify eCommerce Business Model with Sahil Gupta of Spase.io
July 22, 2020 • 21 MIN
Sahil Gupta jumped onto The eCom Ops Podcast to discuss his innovative business model, why eCom businesses MUST showcase their product in 3D and his journey in eCommerce.
How To Process Automation in eCommerce with Dominic Flint of Pure Cut Supplements
July 29, 2020 • 24 MIN
Dominic Flint (aka Nick Flint), CEO Pure Cut Supplements jumped onto The eCom Ops Podcast and shared his journey of flourishing his brand through eComm, his marketing strategy, automation process and his plans for 2021.
How To Raise Revenue In eCommerce with Rytis Lauris of Omnisend
August 5, 2020 • 26 MIN
Rytis Lauris, cofounder of Omnisend jumped onto eCom Ops Podcast to share his unique business idea, strategies for store owners to raise revenue, and the impact of COVID-19 on his company.
The Perfect Strategy For Your eCom Business with Bart Mroz of SUMO Heavy
August 13, 2020 • 23 MIN
Bart Mroz, CEO SUMO Heavy jumped onto The eCom Ops Podcast and shared his journey into eCom, how his agency helps new businesses with eCommerce strategy building and his successful business strategy.
Understanding The Supply Chain For eCom with Aaron Alpeter of Izba Consulting
August 19, 2020 • 21 MIN
Aaron Alpeter, Founder of Izba Consulting , jumped onto The eCom Ops Podcast to share his experience in eCom Operations and supply chain, his consulting solutions that help other companies grow and common mistakes made by companies while managing eCom Operations.
The Most Crucial Pillar Of eCom Operations with John Roman from BattlBox
August 25, 2020 • 29 MIN
John Roman, the Chief Marketing Officer and a Sales and Technology leader at BattlBox, jumped onto the eCom Ops podcast to give his insight in eCommerce operations and technical automation, as well as the importance of customer satisfaction and the choice between sales on online platforms or own store.
Conversion Rate Optimisation For eCom Businesses with Jon MacDonald of The Good
September 1, 2020 • 29 MIN
Jon MacDonald, Founder of The Good, jumped onto the eCom Ops podcast to share his eCommerce growth insights, the tools he uses for optimising his conversion rate and his thoughts on how discounts can affect an eCom store.
Cloud-based eCommerce Solutions with Rob Hayes and Sandeep Kuttiyatur of eComchain & iBizSoft
September 17, 2020 • 24 MIN
Rob Hayes and Sandeep Kuttiyatur of eComchain & iBizSoft jumped onto The eCom Ops Podcast to share incredible insights on cloud computing, how cloud-based integration can impact the growth of an eCommerce business and common mistakes that companies make while planning eCom operations.
Syncing up Automation and Human Touch for eCom Excellence with Hillary Scott of Halstead
September 24, 2020 • 15 MIN
Hillary Halstead Scott, President of Halstead, jumped onto the eCom Ops podcast to share the essentials on the transformation of a company towards eCommerce, using a mix of automation and human touch for excellence in eCom Ops and significance of user experience in the present era.
Achieving Operational Excellence with Mathijs Eefting of Moteefe
September 30, 2020 • 18 MIN
Mathijs Eefting, Co-founder and CEO at Moteefe, jumped onto the eCom Ops Podcast to share the innovations and excitement Moteefe is bringing to the eCom industry, how it can benefit eCom store owners, and how can eCom stores achieve operational excellence.
Tips Towards eCom Growth with Meaghan Connell and AJ Yager of Praxis Metrics
October 7, 2020 • 33 MIN
Meaghan Connell and AJ Yager, the Co-founders of Praxis Metrics, jumped onto The eCom Ops Podcast to share the importance of data in eCommerce, tips on increasing growth and their biggest focus.
Automating eCommerce with Maris Dagis of Sellfy
October 21, 2020 • 14 MIN
Maris Dagis, Cofounder and CEO of Sellfy jumped onto The eCom Ops Podcast to share his journey as an eCommerce business expert, how he sells digital products from one platform and his way of automating eCommerce businesses.