The eCom Ops Podcast
The eCom Ops Podcast
Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.
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[Must-listen] How to Survive the Supercell Marketing Storm: Tips for eCommerce - Special Mix
April 19, 2024 • 22 MIN
In this special mix episode of the E-com Ops Podcast, we delve into the dynamic and ever-evolving world of eCommerce marketing. Join host Norbert as he talks with four industry experts - Matt Janaway, Richard Harris, James Mew, and Kyle Stout - each bringing unique insights into the heart of successful eCommerce operations.
Scaling Amazon: In and Out with Kusha Karvandi
April 12, 2024 • 33 MIN
Welcome to the EcomOps Podcast, where we delve into the strategies that make e-commerce empires. In this episode, we explore the inspiring journey of Kusha Karvandi, an Inc 500 entrepreneur who has successfully launched and exited multiple seven and eight-figure Amazon businesses. Join us as Kusha shares insights from over a decade of experience in scaling brands and introduces Kazam, his AI-based SaaS tool designed to transform Amazon advertising campaigns.
The Secret Weapon for E-commerce Success with Jason Friedman
April 5, 2024 • 31 MIN
Welcome to the SyncSpider Ecom Ops Podcast! Today, we're thrilled to have Jason Friedman from CXFormula joining us. Jason is renowned for revealing untapped business potential, particularly in e-commerce. Intriguingly, this potent secret key is already within your grasp. Want to find out how simple and boring could be the key to success? Are you eager to discover how? Join us as we delve into this exciting exploration!
[Must-listen] From Zero to Hero: Anatoliy Labinskiy's eCommerce Success Story
March 29, 2024 • 34 MIN
This week, we had Anatoliy Labinskiy, the founder and the CEO of GSM Growth Agency, sharing his rich experience in eCommerce with our audience. Find out how he learned the hard way how to succeed in eCommerce, what are the crucial things to pay attention to, and where most eCommerce business owners make mistakes.
Sales as the Backbone: eCom Ops' Bold New Approaches Unveiled - Special Mix
March 22, 2024 • 37 MIN
Welcome to a landmark episode of the eCom Ops Podcast. We've curated a special mix featuring four visionary leaders in the eCommerce space. Each guest brings a wealth of knowledge and experience, shedding light on critical aspects of the industry. This episode is a treasure trove of insights, from innovative sales strategies and B2B sales enablement to the intricacies of customer loyalty and the nuances of subscription models.
Things No One Wants to Deal With - E-commerce Accounting, Taxes, and More with Tom Mercer
March 14, 2024 • 24 MIN
Welcome to Episode 104 of the eCom Ops Podcast! In this insightful episode, we dive deep into the world of e-commerce accounting with our special guest, Tom Mercer, from Bean Ninjas. Tom brings a wealth of experience, having worked with seven and eight-figure e-commerce businesses, and shares his journey from a globe-trotting accountant to a specialist in e-commerce finance.
E-Commerce Logistics from a Different Lens with Juan Camilo Meisel
March 1, 2024 • 20 MIN
Join us in this enlightening episode of the eCom Ops Podcast with Juan Camilo Meisel, CEO and founder of GRIP Shipping. Dive into the world of e-commerce logistics, uncovering the complexities and the crucial role of data-driven decision-making. Discover how Juan's journey from ButcherBox to founding GRIP Shipping is revolutionizing the way e-commerce handles perishable goods.
The eCommerce Trick No One Told You with Shaun Brandt - CoFounder of Oddit
February 23, 2024 • 25 MIN
Welcome to another exciting episode of SyncSpider's eCom Ops Podcast, hosted by Norbert Strappler! In this episode, we're thrilled to have Shaun Brandt as our guest, the Co-Founder of Oddit and a performance branding expert behind numerous successful direct-to-consumer (DTC) brands. He reveals his unique approach to conversion rate optimization, discusses the importance of trust and authenticity in the customer journey, and shares invaluable insights from his work with a diverse range of clients.
Expanding into E-commerce Marketplaces with David Cikanek
February 9, 2024 • 24 MIN
Welcome to our in-depth exploration of marketplace expansion in e-commerce, featuring insights from David Cikanek, a Head of Global Sales and marketplace expert from EXPANDO. In this episode of the EcomOps podcast, David shares his extensive knowledge and experience in connecting local stores to global marketplaces and helping brands navigate the complex world of online sales platforms.
How E-commerce Principles Can Benefit Real Estate with Carlos Salguero - Greatest Hits
February 2, 2024 • 34 MIN
Embark on a journey with Carlos Salguero, the President of CS3 Investments, where he masterfully intertwines e-commerce, logistics, and real estate. Whether you're a digital novice or a seasoned retailer, this eCom Ops Podcast episode is your gateway to profound e-commerce revelations. Equip yourself for a thriving online venture.
Guide to Conquering Amazon with Will Haire
January 26, 2024 • 29 MIN
Join us in this exciting episode as we explore the e-commerce landscape with Will Haire, the co-founder of BellaVix. Specializing in marketplace marketing for D2C brands, Will brings over a decade of experience in boosting sales on Amazon and Walmart. Dive into his valuable insights on effective strategies, overcoming challenges, and the latest trends in e-commerce operations.
Elevating B2B Sales: the Secrets of Sales Enablement with Federico Presicci
January 19, 2024 • 33 MIN
Welcome to our insightful episode on sales enablement, featuring Federico Presicci, a seasoned expert in B2B sales and current Director of Sales Enablement at GetAccept. Federico brings a wealth of knowledge from his experiences in the SaaS, FinTech, and technology sectors, focusing on enhancing sales team skills globally.
Navigating SEO, SEM, and Email Marketing with James Mew - Greatest Hits
December 22, 2023 • 23 MIN
The world of e-commerce presents a sea of opportunities, but only for those who know how to sail it. In this SyncSpider's eCom Ops Podcast episode, James Mew, Head of E-commerce at Wear Your Brand, demystifies the complexities of search engine optimization (SEO), search engine marketing (SEM), and the significant role email marketing plays in enhancing e-commerce businesses. He uncovers key strategies, shares practical experiences, and pinpoints common mistakes, all to provide actionable insights for anyone keen on leveraging the immense potential of e-commerce.
From Click to Court: E-Commerce Legal Insights with Paul Rafelson - Greatest Hits
December 8, 2023 • 25 MIN
In this episode, we're thrilled to welcome Paul Rafelson, an experienced eCommerce attorney, Founding Partner at Rafelson Law and co-founder of Online Merchants Guild, as he shares valuable insights on the legal aspects of e-commerce and navigating international business relationships. Don't miss this engaging conversation packed with expert advice on protecting and growing your e-commerce business in a rapidly changing landscape.
They Succeeded, So Can You: Follow the Tips - Special Mix
December 1, 2023 • 24 MIN
How many times have you seen a successful eCommerce business owner and wondered how they succeeded? Well, that's why we created this special mix! In this episode of the E-com Ops Podcast, we delve into the dynamic and ever-evolving world of eCommerce. Join host Norbert as he engages with four distinct voices in the field - Michael & Eugene Ravitsky, Anatoly Labinskiy, Moustafa Moursy, and Clayton Bates - each offering unique insights and strategies crucial for thriving in the complex world of eCommerce.
Save Time & Money With the Right AI Marketing Strategy - Joe Apfelbaum, Founder and CEO of Ajax Union
November 27, 2023 • 22 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is talking to Joe Apfelbaum, the founder and CEO of Ajax Union, LinkedIn Expert, Author, Speaker, Connector, Entrepreneur, and AI Expert.
How to Survive the Supercell Marketing Storm: Tips for eCommerce - Special Mix
November 16, 2023 • 22 MIN
In this special mix episode of the E-com Ops Podcast, we delve into the dynamic and ever-evolving world of eCommerce marketing. Join host Norbert as he talks with four industry experts - Matt Janaway, Richard Harris, James Mew, and Kyle Stout - each bringing unique insights into the heart of successful eCommerce operations.
E-Commerce Beyond Borders: Winning in the Amazon Arena with Stef van Boekel
November 9, 2023 • 21 MIN
Uncover the art of expanding your business internationally, captivating customers through tailored experiences, and transforming distribution challenges into successes with Stef van Boekel, the visionary Director of Business Development at Operator One. Dive into the intricacies of mastering European markets and innovating your approach to customer feedback.
Greatest Hits: SEO's Role in the Bigger eCommerce Puzzle with David Kaufmann
November 2, 2023 • 25 MIN
In this episode, we're excited to have David Kaufmann, co-founder & CEO of SEOCrawl, joining us to talk about the importance of SEO tools and how they can help eCommerce businesses succeed. Find out why differentiating the traffic is essential for your business growth and how to increase your chance for success.
From Subscription Surprises to E-commerce Enigmas with Paul Jarrett
October 25, 2023 • 32 MIN
Dive into the dynamic world of e-commerce with Paul Jarrett, CEO and co-founder of Bulu, a leading force in subscription boxes. In this episode, unveil the nuances of blending e-commerce with subscription models, grasp the finesse of negotiation, and uncover insights that can revolutionize your e-commerce journey. Whether you're a novice or a veteran in e-commerce, there's something for everyone. Listen now for a wealth of knowledge!
Payment Options and Their Role in eCommerce Budget Optimization with Karla Dembik
October 19, 2023 • 21 MIN
Discover ways to optimize your budget in eCommerce through suitable payment option selections with our podcast guest, Karla Dembik, Founder and Owner of Phoenix Payment Processing. Learn about the different options available and make informed decisions to enhance your eCommerce financial strategy.
Mastering Sales Strategies: Tech, Techniques, and Timeless Lessons with Luis Baez
October 11, 2023 • 29 MIN
Tune into the Ecom Ops Podcast and meet sales savant Luis Báez, Global Revenue Enablement Leader at Deputy. Dive into the realm of sales, navigating technology challenges, and harnessing automation to connect better with customers. Báez, combining tech expertise with personal tales, reinvents the sales wheel while celebrating timeless wisdom from the most unexpected teachers. Learn how to transform your sales narrative and cultivate real relationships with clients.
Shopify Secrets: Amplifying Online Revenue with Clayton Bates
October 4, 2023 • 23 MIN
Dive into this eCom Ops Podcast episode with Shopify maven Clayton Bates of Inspire Small Business. Gain insights into e-commerce trends, the rise of AI, the importance of mobile optimization, and the power of genuine customer reviews. Whether you're a seasoned e-commerce player or just starting, this episode is packed with valuable takeaways. Tune in now!
Navigating the eCommerce Jungle: A Special Mix
September 28, 2023 • 25 MIN
Step into the heart of the eCommerce jungle with a curated selection from four of our most riveting podcast episodes. Our expert guests shed light on the nuances that can make or break an online business as the digital landscape evolves. Allow their words to guide, inspire, and illuminate your eCommerce journey. Join a special mix with Shaun Brandt, Chris Shipferling, Julien Nowak, and Paul Rafelson!
Avoiding the eCommerce Rabbit Hole: Factory Pure's Approach with Michael & Eugene Ravitsky
September 21, 2023 • 21 MIN
What is the most important thing when growing a successful eCommerce business? Is there a model for a successful eCommerce business? What you should pay attention to avoid falling into the rabbit hole. What are the challenges eCommerce businesses face today, and how can you overcome them? Brothers Michael & Eugene Ravitsky, founders of Factory Pure, a company constantly on the list of the fastest-growing private companies in the US, share their success stories.
How E-commerce Principles Can Benefit Real Estate & Beyond with Carlos Salguero
September 13, 2023 • 34 MIN
Embark on a journey with Carlos Salguero, the President of CS3 Investments, where he masterfully intertwines e-commerce, logistics, and real estate. Whether you're a digital novice or a seasoned retailer, this eCom Ops Podcast episode is your gateway to profound e-commerce revelations. Equip yourself for a thriving online venture.
[Must-listen] Mastering eCommerce: The Road from Struggles to Success with Anatoliy Labinskiy
September 6, 2023 • 34 MIN
This week, we had Anatoliy Labinskiy, the founder and the CEO of GSM Growth Agency, sharing his rich experience in eCommerce with our audience. Find out how he learned the hard way how to succeed in eCommerce, what are the crucial things to pay attention to, and where most eCommerce business owners make mistakes.
Customer Loyalty in the New eCommerce Landscape: What You Need to Know with Bish Smeir
August 30, 2023 • 27 MIN
Tune in to our enlightening chat with Bish Smeir, the visionary behind the thriving loyalty platform, Vow, and the guiding force at Enigmatic Smile. Alongside our host, Norbert, we navigate the evolving terrain of contemporary eCommerce, the essence of loyalty rewards and envision the following chapters in online retail. Learn how to remain significant, captivate customers, and rise in a landscape dominated by giants like Amazon.
Empowering E-Commerce Growth: Data Strategies and Solutions with Moustafa Moursy
August 23, 2023 • 23 MIN
In this special eCom Ops podcast episode, journey with us as we dive deep into the world of e-commerce, and the importance of understanding data dynamics and how it fuels growth is paramount, guided by Moustafa Moursy's expertise. Discover the strategies, the solutions, and the sheer passion that makes Push Analytics a game-changer in the business growth landscape.
HR in eCommerce: Secrets to Hiring the Winning Team with Julien Nowak
August 16, 2023 • 21 MIN
In this exciting episode of our eCom Ops podcast, we delve into the realms of strategic recruitment for e-commerce businesses with our distinguished guest, Julien Nowak, founder of JPNB Consulting. With a wealth of experience in the field and a unique journey into the world of e-commerce recruitment, Julien shares his expertise and industry insights that can help e-commerce businesses overcome their staffing challenges.
The Game-Changer's Guide to eCommerce Marketing: Strategies That Propel Your Business with Matt Janaway
June 9, 2023 • 49 MIN
In this episode of the eCom Ops Podcast, the host, Norbert Strappler, introduces Matt Janaway, the CEO of Marketing Labs and an expert in SEO, Adwords, Growth, and E-commerce Marketing. Matt shares his extensive background in e-commerce, starting his first online business at the age of 16 and working in the field for 23 years. Throughout the episode, Matt discusses various aspects of e-commerce, providing valuable insights and advice.
How to Get Your Suspended Amazon Account Reinstated with Lesley Hensell, Riverbend Consulting
June 2, 2023 • 28 MIN
Are you seeking advice on navigating the tricky waters of Amazon account suspension? If so, our 'Must Listen' pick from the eCom Ops Podcast archive will be perfect for you. We've selected an insightful episode featuring Lesley Hensell, Co-Founder at Riverbend Consulting, packed with tips on reinstating a suspended Amazon account.
Mastering E-commerce: Navigating SEO, SEM, and Email Marketing with James Mew
May 26, 2023 • 23 MIN
The world of e-commerce presents a sea of opportunities, but only for those who know how to sail it. In this SyncSpider's eCom Ops Podcast episode, James Mew, Head of E-commerce at Wear Your Brand, demystifies the complexities of search engine optimization (SEO), search engine marketing (SEM), and the significant role email marketing plays in enhancing e-commerce businesses. He uncovers key strategies, shares practical experiences, and pinpoints common mistakes, all to provide actionable insights for anyone keen on leveraging the immense potential of e-commerce.
Selling Your eCommerce Venture? Insights and Strategies for Success! - Chris Shipferling
May 19, 2023 • 35 MIN
Join Norbert Strappler in the new SyncSpider's eCom Ops Podcast episode as he chats with e-commerce expert Chris Shipferling, the Managing Partner at GW Partners and Founding Partner at SouthCol, revealing strategies to maximize your business's value and master the exit process. Get ready to level up your eCommerce operations!
Harnessing AI to Drive Revenue and Optimize Customer Experience with Richard Harris, CEO of Black Crow AI
May 12, 2023 • 27 MIN
Eye-opening episode of SyncSpider’s eCom Ops Podcast, with Richard Harris, CEO of Black Crow AI , a leading AI-driven e-commerce optimization platform. Discover how to revolutionize your e-commerce business by leveraging the power of artificial intelligence to predict user value, personalize customer experiences, and optimize your marketing strategies. Learn the common mistakes made in the industry and get valuable insights on influencer marketing and practical advice for implementing AI solutions. Don't miss this episode if you want to level up your e-commerce game and tap into the full potential of AI-driven growth!
[Special Mix] Ten Professionals Share the Role Automation Plays In eCommerce Business Operations
May 5, 2023 • 18 MIN
In this episode of the eCom Ops Podcast, we have curated ten experts and their responses on the importance and how automation impacts a business overall. They discuss how automation comes in handy in operating your eCom business smoothly and efficiently, improving customer relationships, and helping save time and money.
The eCommerce Trick No One Told You: Less is More! - Shaun Brandt - Co-Founder of Oddit
April 27, 2023 • 25 MIN
Welcome to another exciting episode of SyncSpider's eCom Ops Podcast, hosted by Norbert Strappler! In this episode, we're thrilled to have Shaun Brandt as our guest, the Co-Founder of Oddit and a performance branding expert behind numerous successful direct-to-consumer (DTC) brands. He reveals his unique approach to conversion rate optimization, discusses the importance of trust and authenticity in the customer journey, and shares invaluable insights from his work with a diverse range of clients.
Localization Boosts Amazon Selling, Omar Angri, MarginBusiness
April 20, 2023 • 20 MIN
Welcome to SyncSpider’s eCom Ops Podcast episode featuring an insightful conversation with Omar Angri, CEO of MarginBusiness, a seasoned expert in the world of Amazon selling. In this captivating discussion, Omar shares his experiences, tips, and strategies for succeeding in the ever-evolving Amazon marketplace.
[Greatest Hits] How to Successfully Sell Your eCommerce Business with Ben Leonard, EcomBrokers
April 12, 2023 • 25 MIN
Ben Leonard, Co-founder of EcomBrokers, joins the eCom Ops Podcast. He will talk about the eCommerce brokerage, acquisition strategies, and branding best practices for the best eCom results.
Revolutionizing Your eCommerce Business Through Smart Logistics with Harry Drajpuch
April 6, 2023 • 28 MIN
In this episode of SyncSpider’s eCom Ops Podcast, join host Norbert Strappler as he dives into e-commerce logistics with Harry Drajpuch, CEO of Amware Fulfillment. Together, they discuss the importance of speed, accuracy, and the role of product uniqueness in shipping expectations. Harry shares his insights on how the likes of Amazon and Walmart have revolutionized the industry and inspired entrepreneurs worldwide. Gain valuable insights, practical tips, and advice on mastering e-commerce logistics and making the most of your operations.
Expert Email Marketing Insights for Maximum Growth, Kyle Stout, Elevate & Scale
March 31, 2023 • 28 MIN
On this episode of SyncSpider’s eCom Ops Podcast, we welcome Kyle Stout, the founder of Elevate & Scale and an expert in e-commerce email marketing. Join host Norbert Strappler as they explore the power of email marketing for e-commerce businesses, including the significance of segmentation and personalization, striking the right balance between promotional and content-based emails, and the latest industry trends.
Navigating Legal Challenges in eCommerce with Paul Rafelson, eCommerce attorney
March 23, 2023 • 25 MIN
In this episode, we're thrilled to welcome Paul Rafelson, an experienced eCommerce attorney, Founding Partner at Rafelson Law and co-founder of Online Merchants Guild, as he shares valuable insights on the legal aspects of e-commerce and navigating international business relationships. Don't miss this engaging conversation packed with expert advice on protecting and growing your e-commerce business in a rapidly changing landscape.
Differentiating the Traffic: SEO is just one piece of the puzzle, David Kaufmann, SEOCrawl
March 10, 2023 • 25 MIN
In this episode, we're excited to have David Kaufmann, co-founder & CEO of SEOCrawl, joining us to talk about the importance of SEO tools and how they can help eCommerce businesses succeed. Find out why differentiating the traffic is essential for your business growth and how to increase your chance for success.
[Greatest Hits] How to Build Strategic Relationships and Partnerships in eCommerce, Tomer Hen, MobCo Media
March 2, 2023 • 28 MIN
Tomer Hen, CEO of MobCo Media, joins the eCom Ops Podcast to share about building relationships and partnerships strategies, automation in eCommerce, and marketing and scaling up your eCommerce business.
From Struggles to Success: How to win the race in eCommerce business
February 14, 2023 • 34 MIN
This week, we had Anatoliy Labinskiy, the founder and the CEO of GSM Growth Agency, sharing his rich experience in eCommerce with our audience. Find out how he learned the hard way how to succeed in eCommerce, what are the crucial things to pay attention to, and where most eCommerce business owners make mistakes.
[Greatest Hits] Digitalising eCom Ops and Customer Experience with Björn Radde, T-Systems International
February 10, 2023 • 27 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Björn Radde, Vice President Digital Experience at T-Systems International. They discuss the importance of digitalisation in eCom growth, how the digital presence and customer experience can grow revenues, and how T-Systems International helps B2B eCom businesses with digital transformation.
[Greatest Hits] eCommerce Marketing using Tracking Pages with Irina Poddubnaia, TrackMage
February 3, 2023 • 33 MIN
In this episode of eCom Ops Podcast, Norbert Strappler is joined by Irina Poddubnaia, Founder at TrackMage. They discuss eCommerce Marketing, Tracking Pages, and Sales.
[Greatest Hits] Growing a Successful Subscription-Based Business with Adam Tesan, CRO at Chargebee
January 25, 2023 • 21 MIN
Adam Tesan, CRO at Chargebee, joins the eCom Ops Podcast to discuss the potential and advantages of a subscription-based business model and how traditional businesses can step into subscriptions.
Save Time & Money With the Right AI Marketing Strategy - Joe Apfelbaum, Founder and CEO of Ajax Union
January 18, 2023 • 22 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is talking to Joe Apfelbaum, the founder and CEO of Ajax Union, LinkedIn Expert, Author, Speaker, Connector, Entrepreneur, and AI Expert.
[Greatest Hits] The Key to Successful Scaling in eCommerce Business with Karl Lillrud Global eCommerce Expert
January 13, 2023 • 28 MIN
Want to scale your eCommerce business fast and successfully in 2023? Don't miss listening to Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker.
[Greatest Hits] Growing eCom Revenue through Subscription with Gabriella Yitzhaek Founder and CEO of Smartrr
December 29, 2022 • 24 MIN
Gabriella Yitzhaek, Founder and CEO of Smartrr, shares her thoughts on how to grow eCom revenue, overcome the challenges to subscription revenue growth, and make the buyer journey more engaging.
Model for Successful eCommerce - Pro Tips! Michael & Eugene Ravitsky Founders of FactoryPure
December 21, 2022 • 21 MIN
What is the most important thing when growing a successful eCommerce business? Is there a model for a successful eCommerce business? Brothers Michael & Eugene Ravitsky, founders of Factory Pure, a company constantly on the list of the fastest growing private companies in the US, share their success stories.
Saving Your Budget in eCommerce by Choosing the Right Payment Option. Karla Dembik, Phoenix Payment Processing
December 14, 2022 • 21 MIN
Did you know you can save your budget in eCommerce by choosing the right payment option? Did you even know that you have options? Find out how to do that with our podcast guest, Karla Dembik, the Founder and Owner of Phoenix Payment Processing.
How to use data analytics the right way? Aron Clymer, the founder and CEO of Data Clymer
December 2, 2022 • 26 MIN
It's not about collecting data; it's about what you can do with it! What answers can you get from all the information you obtain, and how can you improve business growth with data analytics? Aron Clymer, the founder and CEO of Data Clymer, shares his thoughts, comprehensive knowledge, and best practices on data analytics and data warehousing.
What should you focus on to grow your business? Matt Orlic, Founder of Inspire Brands Group
November 25, 2022 • 17 MIN
Starting an eCommerce business? Don't know much about marketing channels and paid advertisement? Find out what you should focus on to create a successful eCommerce business and how to avoid the most common mistakes with our new podcast guest, Matt Orlic, the Founder of Inspire Brands Group and Football Supplements.
[Greatest Hits] Digital Marketing Strategies for eCom Businesses with Greg Poirier, CEO at CloudKettle
November 2, 2022 • 37 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Greg Poirier, CEO at CloudKettle. They discuss fundamental eCom tools and techniques, marketing health checks to improve the outcome of your campaigns, and digital marketing strategies for eCom businesses.
Revolutionary Online Financing for eCom Entrepreneurs with Jan Lastuvka, CEO & Founder at Lemonero
October 26, 2022 • 25 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Jan Lastuvka, CEO & Founder at Lemonero. They delve into eCom SMBs, eCom lending, and how Lemonero revolutionizes online financing.
[Greatest Hits] The Importance of a Logistic Process for eCom Business with Francesco Borghi, CEO at ShippyPro
October 20, 2022 • 24 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Francesco Borghi, CEO at ShippyPro. They delve into the importance of an eCom logistic process from the beginning of your company, the biggest challenges facing eCom businesses, how to overcome them, and how to design a logistic process.
How to Get Your Suspended Amazon Account Reinstated with Lesley Hensell, Co-Founder at Riverbend Consulting
October 12, 2022 • 28 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Lesley Hensell, Co-Founder at Riverbend Consulting. They discuss the impact of product quality, Amazon account suspension triggers & reinstatement strategies, and Amazon seller best practices for eCom results.
The Future of Sustainable Shopping with Thomas Panton, Founder at Greenr, and Hugo Douglas-Deane, Co-Founder & CMO at Greenr
October 5, 2022 • 35 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Thomas Panton, Founder at Greenr, and Hugo Douglas-Deane, Co-Founder & CMO at Greenr. They discuss sustainable shopping, vetting products, and minimizing waste for the best eCom results.
A/B Testing Strategies for eCommerce with Oliver Palmer, Conversion Rate Optimization Consultant at oliverpalmer.com
September 28, 2022 • 27 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Oliver Palmer, Conversion Rate Optimization Consultant at oliverpalmer.com. They discuss eCommerce product optimization, A/B testing strategies, and user research for the best eCom results.
How to Successfully Sell Your eCommerce Business with Ben Leonard, Co-founder of EcomBrokers
September 21, 2022 • 25 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Ben Leonard, Co-founder of EcomBrokers. They discuss eCommerce brokerage, acquisition strategies, and branding best practices for the best eCom results.
The Impact of eCommerce Products on the Environment with Austin Simms, CEO at Dayrize
September 14, 2022 • 20 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Austin Simms, CEO at Dayrize. They discuss the environmental impact of products, sustainability methodologies, and environmentally friendly best practices for best eCom results.
[Greatest Hits] How to Start a Successful eCommerce Affiliate Program with Arlen Robinson, Chief Operating Officer and Co-Founder of Omnistar Interactive
September 7, 2022 • 35 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Arlen Robinson, Chief Operating Officer and Co-Founder of Omnistar Interactive. They discuss affiliate marketing programs, referral programs, and digital marketing practices for best eCom results.
How to Build Strategic Relationships and Partnerships in eCommerce, with Tomer Hen, CEO of MobCo Media
August 31, 2022 • 28 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Tomer Hen, CEO of MobCo Media. They discuss building relationships and partnerships strategies, automation in eCommerce, and marketing and scaling up your eCommerce business.
Audience-Building Strategies for Shopify eCommerce Sellers with Kurt Elster, Host of The Unofficial Shopify Podcast
August 24, 2022 • 27 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Kurt Elster, Shopify Expert and Host of The Unofficial Shopify Podcast. They discuss audience-building strategies, content creation tips, and Shopify best practices for best eCom results.
eCommerce Marketing using Tracking Pages with Irina Poddubnaia, Founder at TrackMage
August 17, 2022 • 33 MIN
In this episode of eCom Ops Podcast, Norbert Strappler is joined by Irina Poddubnaia, Founder at TrackMage. They discuss eCommerce Marketing, Tracking Pages, and Sales.
[Greatest Hits] Success Factors for Amazon eCommerce Sellers with Nater Youngchild, Founder and CEO of D8a Driven
August 10, 2022 • 28 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Nater Youngchild, Founder and CEO at D8a Driven. They discuss the success factors of Amazon eCommerce sellers, the significance of data handling and storage, and tailored resource pack for optimising eCom results.
[Greatest Hits] Make Free Shipping Profitable with Jonathan Price, Owner of Down4Sound
August 3, 2022 • 37 MIN
In this episode of the eCom Ops Podcast, Norbert is joined by Jonathan Price, Owner of Down4Sound. They discuss the importance of shipping in eCom success, how to create a physical and online marketing mix for your eCom business, and tips on leveraging various social mediums for maximum growth.
Optimizing the Customer Journey for Your eCommerce Business with Aleksandra Korczynska, CMO at GetResponse
July 27, 2022 • 36 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Aleksandra Korczynska, CMO at GetResponse. They discuss the importance of customer journey optimization, best practices eCommerce businesses should follow during optimization, and eCommerce advertising tips.
[Greatest Hits] Inhouse Manufacturing with Erik Polumbo of Mini Materials
July 20, 2022 • 17 MIN
Erik Polumbo jumps onto The eCom Ops Podcast to share his journey and eCommerce experience. Find out how he is running Mini Materials from in-house manufacturing and operations down to its fulfillment process. Erik reveals a few of his strategies and how his business has been affected by COVID-19...
Scaling Your eCommerce Business Faster and Successfully with Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker
July 13, 2022 • 28 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Karl Lillrud, a Business Coach, Mentor, Best-Selling Author, Global eCommerce Expert, and Professional Public Speaker. Karl shares his expertise, career experiences, and tips on how to start an eCommerce business and scale it faster.
[Greatest Hits] Multiply Your eCommerce Store’s Virality with Jay Gibb, Founder, and CEO of CloudSponge
July 6, 2022 • 21 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Jay Gibb, Founder, and CEO of CloudSponge. They discuss how CloudSponge and the Contact Picker Tool is helping eCommerce stores, the power of word of mouth and referral programs, and tips to add the virality effect to your eCommerce store.
Growing a Successful Subscription-Based Business with Adam Tesan, CRO at Chargebee
June 29, 2022 • 21 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Adam Tesan, CRO at Chargebee. They discuss the potential and advantages of a subscription-based business model and how traditional businesses can step into subscriptions.
[Greatest Hits] How Advertising Can Boost eCommerce Sales and ROI with Justin Gecevicius, Co-Founder of AdKings Agency
June 22, 2022 • 34 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Justin Gecevicious, Co-Founder of AdKings. They discuss Justin’s journey from an online marketing analyst to eCommerce investor, the linkage between advertising and increased ROI, and strategies to develop your eCommerce store as a brand.
Ten Professionals Share the Role Automation Plays In eCommerce Business Operations
June 15, 2022 • 18 MIN
In this episode of the eCom Ops Podcast, we have curated ten experts and their responses on the importance and how automation impacts a business overall. They discuss how automation comes in handy in operating your eCom business smoothly and efficiently, improving customer relationships, and helping save time and money.
[Greatest Hits] Merchant Metrics for Fraud-Free and Safer eCom Payment Methods with Yitz Mendlowitz of PAAY
June 8, 2022 • 19 MIN
Yitz Mendlowitz, Co-founder and CEO of PAAY, jumped onto the eCom Ops Podcast to share how he dove into devising a merchant metrics for secure eCom payment, how to prevent fraud and ensure high authentication and tips for eCom merchants.
Building a Timeless and Iconic Brand with Soon Yu, Founder of SCY Advantage Corp, International Speaker, and Best-Selling Author
June 1, 2022 • 31 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Soon Yu, Founder of SCY Advantage Corp, International Speaker, and Best-Selling Author. They discuss how eCommerce businesses can build iconic brands that withstand the test of time.
[Greatest Hits] Master B2B eCom Operations with Brian Beck, Managing Partner at Enceiba and Author of ‘Billion Dollar B2B Ecommerce’
May 25, 2022 • 30 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Brian Beck, leading B2B eCommerce Expert, Advisor, and Author. They discuss Brian’s journey into eCommerce, the importance of B2B eCommerce presence on Amazon, and the tips on mastering the B2B eCom Operations.
Distribution Channels versus Amazon for Growing Your Brand with Adam Shaffer, President of Omni-Channel Distribution
May 18, 2022 • 35 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Adam Shaffer, President of Omni-Channel Distribution (OCD). They discuss the evolution of selling products from catalogues to online marketplaces, what makes Amazon the best eCommerce marketplace, and tips for making your products big on Amazon.
Expanding Your eCommerce Business to Europe and the UK with Andy Hooper, CEO of Global E-commerce Experts
May 11, 2022 • 37 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Andy Hooper, CEO of Global E-commerce Experts. They discuss the significance of appropriate ads, the success pathway to expanding your eCom business, and how his company can help expand a brand in Europe and the UK in fourteen days.
Make Free Shipping Profitable with Jonathan Price, Owner of Down4Sound
May 4, 2022 • 37 MIN
In this episode of the eCom Ops Podcast, Norbert is joined by Jonathan Price, Owner of Down4Sound. They discuss the importance of shipping in eCom success, how to create a physical and online marketing mix for your eCom business, and tips on leveraging a variety of social mediums for maximizing growth.
Subscription Marketing, Data Science, & Analytics for eCommerce Growth with Evan Padgett, Chief Operating Officer at Stealth Venture Labs
April 27, 2022 • 40 MIN
In this episode of the eCom Ops Podcasts, Norbert Strappler is joined by Evan Padgett, Chief Operating Officer at Stealth Venture Labs. They discuss Evan’s four year journey from Assistant Manager to Chief Operating Officer, how subscriptions aid in recurring eCom revenues, and the importance of analytics and data science in eCommerce growth.
[Greatest Hits] Understanding The Significance Of Automation With Sean Kopen Of The Brick
April 20, 2022 • 20 MIN
Sean Kopen, eCommerce Manager at The Brick, jumped onto the eCom Ops Podcast to share the significance of automation in eCom, tips on customer handling and how to set up transparent procedures for customer satisfaction.
[Greatest Hits] Create the Winning SEO, PPC, and Digital Strategy for Your eCommerce with (the Digital Lion) Lance Bachmann, CEO and Founder of 1SEO Digital Agency
April 13, 2022 • 27 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Lance Bachmann, CEO, and Founder of 1SEO Digital Agency. They discuss the importance of digital marketing for online business success, how SEO and PPC help online brands create better visibility and positioning, and tips on ranking above your competition.
[Greatest Hits] Minimizing Returns and Increasing Conversions for eCom with Allison Lee, CEO of Hemster
April 6, 2022 • 24 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Allison Lee, CEO at Hemster. They discuss how customisation in product/service offering can lead to higher customer satisfaction, tips on reducing eCommerce returns and increasing conversions and the post-pandemic dynamics shift of eCommerce.
Digitalising eCom Ops and Customer Experience with Björn Radde, Head of Digital Marketing & VP of Digital Experience at T-Systems International
March 30, 2022 • 27 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Björn Radde, Vice President Digital Experience at T-Systems International. They discuss the importance of digitalisation in eCom growth, how the digital presence and customer experience can grow revenues, and how T-Systems International helps B2B eCom businesses with digital transformation.
Leveraging Native Integrations Using Salesforce & Google Ecosystems with Greg Poirier, CEO of CloudKettle
March 23, 2022 • 37 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Greg Poirier, CEO of CloudKettle. They discuss driving revenue with Salesforce and Google ecosystems, how understanding native integrations between these tools can have a huge impact to many organisations, and common mistakes that eCom operators make in making their analytics data
[Greatest Hits] Alternative Payment Solutions for eCom Growth with Mason Lin, CEO of Yuansfer
March 16, 2022 • 28 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Mason Lin, CEO of Yuanser. They discuss touch-less and borderless alternative payments solutions for eCom growth, how automating payment wallets can bridge the gap between customers and merchants, and common mistakes of fintech and payments providers.
Empowering eCommerce Owners to Thrive Using Print-On-Demand with Victor Peña, Founder & CEO at OmniPrint International
March 9, 2022 • 34 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Victor Peña, Founder & CEO at OmniPrint International. They discuss how OmniPrint is revolutionising the digital printing world, the importance of automation to efficiently deliver print-on-demand and strategies for eCommerce owners to grow their business and performance.
[Greatest Hits] Combining eCom & Retail with Jackie Mulligan, Founder of ShopAppy
March 2, 2022 • 36 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Jackie Mulligan, Founder of the ShopAppy. They discuss the importance of online presence for the retail stores, how the combination of physical and online presence derives more traffic to the store, and how to stand out among the big brands.
Affiliate and Referral eCom Marketing Strategies with Arlen Robinson, Chief Operating Officer and Co-Founder of Omnistar Interactive
February 23, 2022 • 35 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Arlen Robinson, Chief Operating Officer and Co-Founder of Omnistar Interactive (OSI) Affiliate Software. They discuss the differences between affiliate and referral programs, what it takes to build a successful affiliate program, how to manage influencers for your eCom efficiently.
Success Factors for Amazon eCommerce Sellers with Nater Youngchild, Founder and CEO of D8a Driven
February 16, 2022 • 28 MIN
In this week's episode of the eCom Ops Podcast, Norbert Strappler is joined by Nater Youngchild, Founder and CEO at D8a Driven. They discuss the success factors of Amazon eCommerce sellers, the significance of data handling and storage, and tailored resource pack for optimising eCom results.
Turning eCom Shoppers Into a Repeat Customers With Alex McEachern, Director of Marketing at Repeat
February 9, 2022 • 25 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Alex McEachern, Director of Marketing at Repeat. They discuss how Repeat helps CPG brands increase sales, strategies to maximise repeat sales, and how to develop a community around your brand.
How to Combine In-Store and Online Shoppers to Maximise Revenue with Ralf Haberich, CEO at Shopgate
February 2, 2022 • 23 MIN
In this episode of the eCom Ops podcast, Norbert Strappler is joined by Ralf Haberich, CEO at Shopgate. They discuss the importance of online/digital presence for retail stores, how Shopgate is helping retailers to derive more in-store traffic, and how to reduce the operational cost.
Blending Your eCommerce Approach to Optimise Shoppers’ lifetime Value with Valentin Radu, CEO & Founder at Omniconvert
January 26, 2022 • 36 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Valentin Radu, CEO & Founder at Omniconvert. They discuss Valentin's journey from sales to eCom Ops and support, the blended-eCommerce approach to increase customer’s lifetime value, and fundamentals to optimise shopper experience.
[Greatest Hits] eCommerce Business Operations with Heather Saffer of Dollop Gourmet
January 19, 2022 • 16 MIN
Heather Saffer jumps onto The eCom Podcast to share how she pivoted her company to increase sales, what the Shark Tank experience was like and how the company is coping during these challenging times...
[Greatest Hits] How To Process Automation in eCommerce with Dominic Flint of Pure Cut Supplements
January 12, 2022 • 24 MIN
Dominic Flint (aka Nick Flint), CEO Pure Cut Supplements jumped onto The eCom Ops Podcast and shared his journey of flourishing his brand through eComm, his marketing strategy, automation process and his plans for 2021.
[Greatest Hits] Learn Data Science for eCommerce Growth with Jake Cook, CEO of Tadpull
January 5, 2022 • 19 MIN
Jake Cook, CEO of Tadpull, jumped onto the eCom Ops Podcast to share the significance of data in eCommerce success, how to increase the probability of converting leads into sales and his eCommerce plans for 2021.
[Greatest Hits] The Power of Creating Personalised Experiences for eCom Customers with Mark Sandeno, Founder of Helpful Human and CEO of Experiences App
December 29, 2021 • 30 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined in by Mark Sandeno, Founder of Helpful Human and the CEO of Experiences App. They discuss the power of creating personalised experiences for the eCom customers, strategies to provoke loyalty amongst shoppers and how to position your business as a premium brand in an online marketplace.
Multiply Your eCommerce Business on Amazon With Rael Cline, Founder, and CEO of Nozzle
December 22, 2021 • 35 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Rael Cline, Founder and CEO of Nozzle. They discuss how Nozzle helps eCom businesses scale with data analytics, how to multiply eCommerce business on Amazon, and tips to observe eCom shoppers activity and spending patterns.
[Greatest Hits] Achieving Operational Excellence with Mathijs Eefting of Moteefe
December 15, 2021 • 18 MIN
Mathijs Eefting, Co-founder and CEO at Moteefe, jumped onto the eCom Ops Podcast to share the innovations and excitement Moteefe is bringing to the eCom industry, how it can benefit eCom store owners, and how can eCom stores achieve operational excellence.
[Greatest Hits] The Strength of Your eCommerce Operation with George Kapernaros of georgekapernaros.com
December 8, 2021 • 26 MIN
George Kapernaros, Founder and Head of Marketing at georgekapernaros.com jumped onto the eCom Ops Podcast to share several puzzle pieces that complete the eCom operational cycle, how to attract a larger audience for your products and the biggest challenge for eCom owners.
Scale eCom Operations, Revenues, and Profitability with Yoni Kozminski, Founder and CEO of Escala and MultiplyMii
December 1, 2021 • 33 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Yoni Kozminski, Founder and CEO of Escala, and MultiplyMii. They discuss Yoni’s journey into eCommerce, strategies for scaling eCom operations and profitability, and the role of automation in eCom success.
Master B2B eCom Operations with Brian Beck, Managing Partner at Enceiba and Author of ‘Billion Dollar B2B Ecommerce’
November 24, 2021 • 30 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Brian Beck, leading B2B eCommerce Expert, Advisor, and Author. They discuss Brian’s journey into eCommerce, the importance of B2B eCommerce presence on Amazon, and the tips on mastering the B2B eCom Operations.
Mastering After-Sales Service to Fuel eCom Customer Retention with Amit RG, CEO at Richpanel
November 17, 2021 • 22 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Amit RG, CEO at Richpanel. They discuss Amit's journey into eCommerce, SAAS-based software solution to streamline eCommerce customer support, and the importance of focusing on customer experience.
Optimizing eCommerce Ad Spend with Brendan Hughes, CEO at Optily
November 10, 2021 • 34 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Brendan Hughes, CEO of Optily. They discuss strategies to optimize ad spend for better conversions, how to divide funnel-based marketing spend, and integrating digital tools for eCom decision making.
[Greatest Hits] Conversion Rate Optimisation For eCom Businesses with Jon MacDonald of The Good
November 3, 2021 • 29 MIN
Jon MacDonald, Founder of The Good, jumped onto the eCom Ops podcast to share his eCommerce growth insights, the tools he uses for optimising his conversion rate and his thoughts on how discounts can affect an eCom store.
Alternative Payment Solutions for eCom Growth with Mason Lin, CEO of Yuansfer
October 27, 2021 • 28 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Mason Lin, CEO of Yuanfser. They discuss touch-less and borderless alternative payments solutions for eCom growth, how automating payment wallets can bridge the gap between customers and merchants, and common mistakes of fintech and payments providers.
Create a Compelling Email Marketing Strategy for eCommerce with Luiz Centenaro, Head of Sales at Mailshake
October 20, 2021 • 27 MIN
In this week’s episode of the eCom Ops Podcast, Nobert Strappler is joined by Luiz Centenaro, Head of Sales at Mailshake. They discuss the difference among newsletters, sign-ups, and cold email marketing strategies, key fundamentals of creating an email marketing strategy for eCommerce, and tips on increasing email marketing response rate.
[Greatest Hits] A Customer-Centric Approach to eCommerce Growth with Trevor Ginn, Founder of Vendlab
October 13, 2021 • 37 MIN
Trevor Ginn, Founder of Vendlab, joins the eCom Ops Podcast to share the significance of customers satisfaction in eCommerce success, tips on retaining customers and the importance of specialized resources.
Growing eCom Revenue through Subscription with Gabriella Yitzhaek, Founder and CEO of Smartrr
October 6, 2021 • 24 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Gabriella Yitzhaek, Founder and CEO of Smartrr. They discuss the smarter way to grow eCom revenue, how to overcome the challenges to subscription revenue growth and how to make the buyer journey more engaging.
Real-Time Text Messaging for eCommerce Growth with Lisa Popovici from Cartloop
September 29, 2021 • 29 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Lisa Popovici, Co-founder and COO at Cartloop. They discuss the importance of real-time text messaging for eCom growth, how customer service plays a key role in eCom, and Cartloop is helping eCom stores to grow revenues.
Minimizing Returns and Increasing Conversions for eCom with Allison Lee, CEO of Hemster
September 22, 2021 • 24 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Allison Lee, CEO at Hemster. They discuss how customisation in product/service offering can lead to higher customer satisfaction, tips on reducing eCommerce returns and increasing conversions and the post-pandemic dynamics shift of eCommerce.
[Greatest Hits] How To Raise Revenue In eCommerce with Rytis Lauris of Omnisend
September 15, 2021 • 26 MIN
Rytis Lauris, cofounder of Omnisend jumped onto eCom Ops Podcast to share his unique business idea, strategies for store owners to raise revenue, and the impact of COVID-19 on his company.
Multiply Your eCommerce Store’s Virality with Jay Gibb, Founder, and CEO of CloudSponge
September 8, 2021 • 21 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Jay Gibb, Founder, and CEO of CloudSponge. They discuss how CloudSponge and the Contact Picker Tool is helping eCommerce stores, the power of word of mouth and referral programs, and tips to add the virality effect to your eCommerce store.
Create the Winning SEO, PPC, and Digital Strategy for Your eCommerce with (the Digital Lion) Lance Bachmann, CEO and Founder of 1SEO Digital Agency
September 1, 2021 • 27 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Lance Bachmann, CEO, and Founder of 1SEO Digital Agency. They discuss the importance of digital marketing for online business success, how SEO and PPC help online brands create better visibility and positioning, and tips on ranking above your competition.
[Greatest Hits] Building A Successful Shopify eCommerce Business Model with Sahil Gupta of Spase.io
August 25, 2021 • 21 MIN
Sahil Gupta jumped onto The eCom Ops Podcast to discuss his innovative business model, why eCom businesses MUST showcase their product in 3D and his journey in eCommerce.
How QR Code Tech Can Streamline eCom Operations with Kait Margraf Stephens, CEO and Co-Founder of Brij
August 18, 2021 • 22 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Kait Margraf Stephens, CEO and Co-Founder of Brij. They discuss Kait’s journey from finance to marketing, how QR Code technology helps eCommerce merchants, and how Brij helps eCommerce retailers to grow their business.
[Greatest Hits] Making Crypto Payments Easy for eCommerce with Jason Butcher, CEO of CoinPayments
August 11, 2021 • 19 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Jason Butcher, CEO of CoinPayments. They discuss the evolution of digital currencies and the ease that it brings to online transactions, how merchants can improve streamline transaction fees and Jason’s plans for 2021.
[Greatest Hits] How to Optimise Advertising Budget Creatively for eCom with Yahav Hartman of Madgicx
August 4, 2021 • 19 MIN
Yahav Hartman, Co-Founder and CEO of Madgicx, jumped onto the eCom Ops Podcast to share insights on eCom marketing trends, how eCom adg budgets can be optimised and how to analyse the creatives.
[Greatest Hits] Improve Customer Experience with Rishi Narayan of Underground Printing
July 22, 2021 • 40 MIN
Rishi Narayan jumps onto The eCom Ops Podcast to share where Underground Printing make most of their revenue, why he doesn't track eCom Vs retail sales and why cashflow is critically important.
Automating the eCommerce Shipping Process with Francesco Borghi, Founder and CEO at ShippyPro
July 22, 2021 • 24 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Francesco Borghi, Founder and CEO at ShippyPro. They discuss the founding and evolution of ShippyPro, how ShippyPro helps eCommerce sites manage and automate their shipping and logistics, and tips on eCom sales and ROI growth.
Utilising eCommerce Leads and Data for Optimum Growth with Jordan West, Founder, and CEO at Mindful Marketing
July 15, 2021 • 21 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Jordan West, Founder, and CEO at Mindful Marketing. They discuss Jordan’s journey from struggling restaurant owner to successful eCommerce Investor, how Mindful Marketing helps eCommerce stores increase ROI, and eCommerce scalability strategies.
Growing eCommerce Through Discounts and Donations Strategy Mix with Andrew Forman, Founder and CEO at Givz
July 8, 2021 • 23 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Andrew Forman, Founder and CEO of Givz. They discuss Andrew’s journey from an Investment Banker to a fundraiser at Givz, how Givz as is a SaaS-based company helps eCommerce stores to increase ROI, and tips on winning and customer’s loyalty.
Selling on Amazon, Alza, Mall, eMag, Kaufland and Global Marketplaces with Adam Kurzok, Founder and Chairman at Expando Global
July 1, 2021 • 27 MIN
In this week’s episode of The eCom Ops Podcast, Norbert Strappler is joined by Adam Kurzok, Founder and Chairman at Expando Global. They discuss the tips to increase eCommerce revenues, how to grow your eCommerce saleability by accessing the foreign markets and how to offer products on the best price globally
Novelty and Innovation in eCommerce Operations with Emily Mah, Director Operations at endur
June 23, 2021 • 26 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Emily Mah, Director Of Operations at endur. They discuss how novelty and innovation helped in endur’s eCommerce growth, how to enhance customer’s shopping experience and Emily’s no.1 eCom operations hack.
How Advertising Can Boost eCommerce Sales and ROI with Justin Gecevicius, Co-Founder of AdKings Agency
June 17, 2021 • 34 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Justin Gecevicious, Co-Founder of AdKings. They discuss Justin’s journey from an online marketing analyst to eCommerce investor, the linkage between advertising and increased ROI, and strategies to develop your eCommerce store as a brand.
The Power of Creating Personalised Experiences for eCom Customers with Mark Sandeno, Founder of Helpful Human and CEO of Experiences App
June 10, 2021 • 30 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined in by Mark Sandeno, Founder of Helpful Human and the CEO of Experiences App. They discuss the power of creating personalised experiences for the eCom customers, strategies to provoke loyalty amongst shoppers and how to position your business as a premium brand in an online marketplace.
Empowering eCom Ops through Data & Automation with William Christensen from DataAutomation
June 3, 2021 • 29 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by William Christensen, CEO of DataAutomation. They discuss William’s journey of becoming a data automation specialist, his tips on empowering eCom Ops through data and automation and the core components to consider for eCom growth.
eCommerce Analytics & Data-Driven Decision Making with Edward Upton, Founder and CEO of Littledata
May 27, 2021 • 24 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Edward Upton, Founder and CEO at Littledata. They discuss the importance of analytics in eCommerce growth, how to create an eCom store without coding or hiring professional consultants and how to ensure 100% orders collection and fulfilment ratio for your eCom.
Build eCommerce Customer Base with Matthew Barnett, Founder of Bonjoro
May 20, 2021 • 28 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Matthew Barnett, Founder of Bonjoro. They discuss the importance of a personalised customer journey to increase eCom sales, how Matthew ensures conversion for his eCom clients and pricing strategies.
Testing Paid eCom Campaigns with Chase Clymer, Co-Founder of Electric Eye Agency
May 13, 2021 • 26 MIN
In this week’s episode of The eCom Ops Podcast, Norbert Strappler is joined by Chase Clymer, Co-Founder of Electric Eye Agency. They discuss how to utilize the eCom platforms such as Shopify to increase your business's salability, the significance of testing campaigns before investing, and how content and influencer marketing can be profitable for the brand and eCommerce stores.
Converting Readers into Shoppers with W. Tyler Metcalf, CEO and Founder of Channel Op
May 5, 2021 • 28 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by W. Tyler Metcalf, CEO and Founder of Channel Op. They discuss the strategies to convert readers into shoppers, how brands can leverage selling on Amazon, and Tyler’s top hacks for efficient eCom operations.
Building No-Code, Mobile Shopify Landing Pages on the Go with Bob Braham, CEO of Famous
April 29, 2021 • 16 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Bob Braham, CEO of Famous. They discuss the secret to building no-code mobile Shopify landing pages, the significance of developing an interactive UI/UX for customer experience, and how to leverage social platforms to convert traffic into shoppers.
Combining eCom & Retail with Jackie Mulligan, Founder of ShopAppy
April 21, 2021 • 36 MIN
In this week’s episode of the eCom Ops Podcast, Norbert Strappler is joined by Jackie Mulligan, Founder of the ShopAppy. They discuss the importance of online presence for the retail stores, how the combination of physical and online presence derives more traffic to the store, and how to stand out among the big brands.
The Role of Transparency and Automation in eCommerce with Colin McIntosh, Founder and CEO at Sheets & Giggles
April 15, 2021 • 34 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Colin McIntosh, Founder and CEO at Sheets & Giggles. They discuss the future of his eCommerce marketplace, the importance of automation and transparency for eCom success, and how businesses can expand their profits through growth strategies.
Making Crypto Payments Easy for eCommerce with Jason Butcher, CEO of CoinPayments
April 8, 2021 • 19 MIN
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Jason Butcher, CEO of CoinPayments. They discuss the evolution of digital currencies and the ease that it brings to online transactions, how merchants can improve streamline transaction fees and Jason’s plans for 2021.
Safe and Secure eCommerce Transactions with Kathleen Booth, Vice President Marketing at clean.io
April 1, 2021 • 22 MIN
In this episode of the eCom Ops Podcast Norbert Strappler is joined by Kathleen Booth, Vice President of Marketing at clean.io. They discuss the eCommerce marketplace's future for increased collaboration and profits, how merchants can use automation strategies for growth, and how COVID-19 has changed the way online business operates.
Indifferentiated eCommerce Growth with David Wachs, CEO of Handwrytten
March 11, 2021 • 28 MIN
David Wachs, CEO of Handwrytten, joins us in the eCom Ops Podcast to share his unique business services, how indifferent products can help in your eCommerce growth and the tips on streamlining the eCom operations.
A Customer-Centric Approach to eCommerce Growth with Trevor Ginn, Founder of Vendlab
February 25, 2021 • 37 MIN
Trevor Ginn, Founder of Vendlab, joins the eCom Ops Podcast to share the significance of customers satisfaction in eCommerce success, tips on retaining customers and the importance of specialized resources.
Learn Data Science for eCommerce Growth with Jake Cook, CEO of Tadpull
February 18, 2021 • 19 MIN
Jake Cook, CEO of Tadpull, jumped onto the eCom Ops Podcast to share the significance of data in eCommerce success, how to increase the probability of converting leads into sales and his eCommerce plans for 2021.
Defining An Ops Strategy with Saksham Sharda of Outgrow
February 11, 2021 • 27 MIN
Saksham Sharda, Creative Director at Outgrow, jumped onto the eCom Ops Podcast to share the importance of interactive eCommerce marketplaces for increased conversion rates and social share rates, how can you master your eCommerce website without any coding knowledge and how COVID-19 has changed eCommerce dynamics.
Mastering eCommerce Customer Service and Support with GQ Fu of LTVplus
February 4, 2021 • 26 MIN
GQ Fu, Co-founder and CEO of LTVplus, jumped onto the eCom Ops Podcast to share the significance and revolution of eCommerce customer services, how he keeps his customers' satisfied and automation techniques of the customers' experience.
Operational Metrics with David Henzel of UpCoach
January 28, 2021 • 21 MIN
David Henzel, CEO of UpCoach, jumped onto the eCom Ops Podcast to share operational metrics for retaining customers, the significance of customers’ satisfaction for eCom success, and tips on achieving excellence in eCommerce sphere.
Merchant Metrics for Fraud-Free and Safer eCom Payment Methods with Yitz Mendlowitz of PAAY
January 8, 2021 • 19 MIN
Yitz Mendlowitz, Co-founder and CEO of PAAY, jumped onto the eCom Ops Podcast to share how he dove into devising a merchant metrics for secure eCom payment, how to prevent fraud and ensure high authentication and tips for eCom merchants.
eCommerce Ops Lessons from a SaaS CEO with Dennis Roland Mortensen of x.ai
December 17, 2020 • 31 MIN
Dennis Mortensen, CEO and founder at x.ai, jumped onto the ecom ops podcast to share insights on how SaaS companies are creating better alternatives for eCom operations, his secret recipe of SaaS-based eCom automation and how x.ai can help streamline eCom ops.
The Strength of Your eCommerce Operation with George Kapernaros of georgekapernaros.com
December 7, 2020 • 26 MIN
George Kapernaros, Founder and Head of Marketing at georgekapernaros.com jumped onto the eCom Ops Podcast to share several puzzle pieces that complete the eCom operational cycle, how to attract a larger audience for your products and the biggest challenge for eCom owners.
How to Optimise Advertising Budget Creatively for eCom with Yahav Hartman of Madgicx
November 26, 2020 • 19 MIN
Yahav Hartman, Co-Founder and CEO of Madgicx, jumped onto the eCom Ops Podcast to share insights on eCom marketing trends, how eCom adg budgets can be optimised and how to analyse the creatives.
Unconventional eCommerce Operations with Chris White of Shinesty
November 19, 2020 • 20 MIN
Chris White, Co-founder and CEO of Shinesty, jumped onto the eCom Ops Podcast to share his unconventional approach towards eCom operations, how they segment their market and the significance of automation for future success.
Understanding The Significance Of Automation With Sean Kopen Of The Brick
November 11, 2020 • 20 MIN
Sean Kopen, eCommerce Manager at The Brick, jumped onto the eCom Ops Podcast to share the significance of automation in eCom, tips on customer handling and how to set up transparent procedures for customer satisfaction.
The Next Big Thing In eCommerce with Jan Koch of WP Mastery
October 29, 2020 • 24 MIN
Jan Koch, the Virtual Summit host at the WP Mastery, jumped onto The eCom Ops Podcast to share the importance of networking and connectivity, how incorporating storytelling attributes to your eCommerce platform can increase growth and the significance of content in eCom overall success.
Automating eCommerce with Maris Dagis of Sellfy
October 21, 2020 • 14 MIN
Maris Dagis, Cofounder and CEO of Sellfy jumped onto The eCom Ops Podcast to share his journey as an eCommerce business expert, how he sells digital products from one platform and his way of automating eCommerce businesses.
Tips Towards eCom Growth with Meaghan Connell and AJ Yager of Praxis Metrics
October 7, 2020 • 33 MIN
Meaghan Connell and AJ Yager, the Co-founders of Praxis Metrics, jumped onto The eCom Ops Podcast to share the importance of data in eCommerce, tips on increasing growth and their biggest focus.
Achieving Operational Excellence with Mathijs Eefting of Moteefe
September 30, 2020 • 18 MIN
Mathijs Eefting, Co-founder and CEO at Moteefe, jumped onto the eCom Ops Podcast to share the innovations and excitement Moteefe is bringing to the eCom industry, how it can benefit eCom store owners, and how can eCom stores achieve operational excellence.
Syncing up Automation and Human Touch for eCom Excellence with Hillary Scott of Halstead
September 24, 2020 • 15 MIN
Hillary Halstead Scott, President of Halstead, jumped onto the eCom Ops podcast to share the essentials on the transformation of a company towards eCommerce, using a mix of automation and human touch for excellence in eCom Ops and significance of user experience in the present era.
Cloud-based eCommerce Solutions with Rob Hayes and Sandeep Kuttiyatur of eComchain & iBizSoft
September 17, 2020 • 24 MIN
Rob Hayes and Sandeep Kuttiyatur of eComchain & iBizSoft jumped onto The eCom Ops Podcast to share incredible insights on cloud computing, how cloud-based integration can impact the growth of an eCommerce business and common mistakes that companies make while planning eCom operations.
Conversion Rate Optimisation For eCom Businesses with Jon MacDonald of The Good
September 1, 2020 • 29 MIN
Jon MacDonald, Founder of The Good, jumped onto the eCom Ops podcast to share his eCommerce growth insights, the tools he uses for optimising his conversion rate and his thoughts on how discounts can affect an eCom store.
The Most Crucial Pillar Of eCom Operations with John Roman from BattlBox
August 25, 2020 • 29 MIN
John Roman, the Chief Marketing Officer and a Sales and Technology leader at BattlBox, jumped onto the eCom Ops podcast to give his insight in eCommerce operations and technical automation, as well as the importance of customer satisfaction and the choice between sales on online platforms or own store.
Understanding The Supply Chain For eCom with Aaron Alpeter of Izba Consulting
August 19, 2020 • 21 MIN
Aaron Alpeter, Founder of Izba Consulting , jumped onto The eCom Ops Podcast to share his experience in eCom Operations and supply chain, his consulting solutions that help other companies grow and common mistakes made by companies while managing eCom Operations.
The Perfect Strategy For Your eCom Business with Bart Mroz of SUMO Heavy
August 13, 2020 • 23 MIN
Bart Mroz, CEO SUMO Heavy jumped onto The eCom Ops Podcast and shared his journey into eCom, how his agency helps new businesses with eCommerce strategy building and his successful business strategy.
How To Raise Revenue In eCommerce with Rytis Lauris of Omnisend
August 5, 2020 • 26 MIN
Rytis Lauris, cofounder of Omnisend jumped onto eCom Ops Podcast to share his unique business idea, strategies for store owners to raise revenue, and the impact of COVID-19 on his company.
How To Process Automation in eCommerce with Dominic Flint of Pure Cut Supplements
July 29, 2020 • 24 MIN
Dominic Flint (aka Nick Flint), CEO Pure Cut Supplements jumped onto The eCom Ops Podcast and shared his journey of flourishing his brand through eComm, his marketing strategy, automation process and his plans for 2021.
Building A Successful Shopify eCommerce Business Model with Sahil Gupta of Spase.io
July 22, 2020 • 21 MIN
Sahil Gupta jumped onto The eCom Ops Podcast to discuss his innovative business model, why eCom businesses MUST showcase their product in 3D and his journey in eCommerce.
How To Improve Your Shipping Process with Marcia Wiggins of Cape Whoopies
July 15, 2020 • 24 MIN
Marcia Wiggins, the founder and CEO of Cape Whoopies, Maine's Gourmet Whoopie Pie jumped onto The eCom Ops Podcast and shared her journey towards excelling in eCommerce with limited knowledge, how she manages her online and physical orders and her go-to eCommerce stack.
Tracking Your Consumer’s Experience With Teddy Giard And Kyle Self Of Kanga Coolers
July 8, 2020 • 20 MIN
Teddy Giard and Kyle Self, founders of Kanga Coolers jumped onto The eCom Ops Podcast to share their knowledge and experience in eCommerce operations, how they transformed a college project into a successful eCom venture and the impact of COVID-19 on their business.
How To Increase Revenue Through Turbulent Times with Ryan Popoff, CEO of Popov Leather
July 1, 2020 • 21 MIN
Ryan Popoff jumped into The eCom Ops Podcast to share his journey of transforming his hobby into an eCommerce business, how his team handled the challenges faced by the pandemic and his plans for the future.
The Role Of Automation In A Business with Isabel Aagaard, Co-founder of LastObject
June 24, 2020 • 20 MIN
Isabel Aagaard jumps onto the eCom Ops Podcast to share their eCommerce experience and their business concept at LastObject and reusable Q-tips. Isabel also reveals her role in their business operations discussing the role of automation, the importance of customer satisfaction and brand loyalty.
East Meets Dress Automation with Jennifer Qiao of East Meets Dress
June 17, 2020 • 17 MIN
Jennifer Qiao jumps onto the eCom Ops Podcast to share how they started East Meets Dress with Vivian. The challenges and obstacles, and their top priority in running the business.
Inhouse Manufacturing with Erik Polumbo of Mini Materials
June 12, 2020 • 17 MIN
Erik Polumbo jumps onto The eCom Ops Podcast to share his journey and eCommerce experience. Find out how he is running Mini Materials from in-house manufacturing and operations down to its fulfillment process. Erik reveals a few of his strategies and how his business has been affected by COVID-19...
Improve Your Customer Experience Strategy with Ryan Hogan of Hunt A Killer
June 10, 2020 • 21 MIN
Ryan Hogan jumps onto The eCom Ops Podcast to share his eCommerce experience, discover more about his first venture, he discusses his entertainment gaming services called 'Hunt A Killer'. Find out how Hunt A Killer handles challenges and criticism as well as their automation processes...
eCommerce Automation with Jesse Horwitz, The Founder of Hubble Contacts
June 5, 2020 • 17 MIN
Jesse Horwitz jumps onto The eCom Ops Podcast to share his eCommerce experience, as well as providing insights into his revolutionary approach to launching a brand online, automating your eCommerce store and COVID-19's impact on his business.
Importance of Customer Satisfaction with Ronnie Teja of Branzio Watches
June 3, 2020 • 22 MIN
Ronnie Teja jumps onto The eCom Ops Podcast to share his eCommerce experience, as well as revealing his strategy for selling and improving his brand awareness, discover why hiring customer-oriented people are beneficial to his companies growth...
Improve Customer Experience with Rishi Narayan of Underground Printing
May 18, 2020 • 40 MIN
Rishi Narayan jumps onto The eCom Ops Podcast to share where Underground Printing make most of their revenue, why he doesn't track eCom Vs retail sales and why cashflow is critically important.
eCommerce Business Operations with Heather Saffer of Dollop Gourmet
May 18, 2020 • 16 MIN
Heather Saffer jumps onto The eCom Podcast to share how she pivoted her company to increase sales, what the Shark Tank experience was like and how the company is coping during these challenging times...
Distribution Automation Volume with Julian Samarjiev and Marin Gerov of DULO
May 18, 2020 • 18 MIN
Marin Gerov and Julian Samarjiev jump onto The eCom Ops Podcast to share their plans for automating DULO's distribution, how to fully fund a Kickstarter campaign and their challenges with the operational side of DULO.
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