Digitalising eCom Ops and Customer Experience with Björn Radde, Head of Digital Marketing & VP of Digital Experience at T-Systems International
March 30, 2022
In this episode of the eCom Ops Podcast, Norbert Strappler is joined by Björn Radde, Vice President Digital Experience at T-Systems International. They discuss the importance of digitalisation in eCom growth, how the digital presence and customer experience can grow revenues, and how T-Systems International helps B2B eCom businesses with digital transformation.
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Previous guests include: Rishi Narayan of Underground Printing, Greg Poirier of CloudKettle, Yoni Kozminski of Escala and MultiplyMii, Gabriella Yitzhaek of Smartrr, Jason Butcher of Parallel Payments, Brian Beck of Enceiba, Yahav Hartman of Madgicx, Author and Public Speaker Karl Lillrud, Mason Lin of Yuansfer and Lisa Popovici of Cartloop.
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