The Technology Question: Balancing AI with Strong Leadership and Learning Content
May 30, 2023
In this episode of L&D in Action, we’re joined by Christopher Lind, VP and Chief Learning Officer at ChenMed. As a career investigator of the intersection among technology, people and business, he ultimately asks one question, which he and host Tyler interrogate at length: What’s the healthy center for adopting and utilizing new technology in the workplace? When it comes to artificial intelligence, Christopher identifies an uncertain path ahead, though he agrees there is potential to enhance interactions between leaders and their teams by making them more profound, personalized and meaningful.
While Artificial Intelligence has the potential to revolutionize the business world, human history has shown a tendency to charge ahead of our own technological readiness. The unstoppable flurry of new AI applications in the last few years has captivated everyone’s attention with promises of greater efficiency and power. So, how do we make sure that these innovations actually help us improve as innovators, as community-builders, and as people?
Who better to answer this question than Christopher Lind. Christopher is a learning and development veteran who serves as VP and Chief Learning Officer at ChenMed. He has dedicated his career to fostering and promoting human-centered leadership, which means that he often deals in changes that tend to de-center human interaction… Not the least of which is AI. Christopher leaves no feather unruffled when it comes to making the tough choices about integrating emerging technology into our organizations, hierarchies and daily responsibilities.
Join us as we discuss:
- The importance of doing ample research and considering history when adopting AI tools
- How organizations should invest in understanding employees skills, using both technology and leadership
- How the use of different media for learning content has evolved over the years (including with generative AI)
- How to activate learning champions through the use of councils dedicated to education
- How to build a collaborative community-focused learning culture
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Previous guests include: Simon Brown of Novartis, Ravin Jesuthasan of Mercer, Michael Lee Stallard of Connection Culture Group, Michelle Weise of Rise and Design and Dr. Nigel Paine of Learning Now TV.
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