In this episode of Security Heroes, host Lisa Falzone is joined by Stacey Porter, former Secret Service agent and current Principal Consultant of Porter Global Security. They discuss Stacey's process for vulnerability assessments, his experience working at the White House during 9/11, and the importance of conveying the necessity of security to clients.

In this episode, Todd explains how purposeful rounding builds rapport between security and staff, so that staff feel comfortable in reporting and escalating incidents so that security can address them before they become a larger problem. Todd also shares his experiences with some extreme situations -- from the first violent patient he dealt with in the emergency department, to a gunfight he had during his time as a police officer -- and explains how his policing background helps him maintain calm under pressure.

Our conversation with Chuck ranges from his most heroic stories -- such as the time he saved an officer's life as a young 16-year old riding patrol -- to his insights on the importance of relationships in the security industry. In this episode, Chuck will teach you: * The difference between cover and concealment * The most important part of being an officer * The importance of risk management (which he learned from losing $10,000 on a big risk) * The balance between protecting kids and giving them space to have growth experiences * The dangers of criminalizing the behavior of children in schools * Chuck's 3 keys to success in the security industry (Strategy, Intelligence, Relationships) * The power of networking and how "Friends of Chuck" was a gamechanger for security networking Listen, learn, and share the security secrets with your network.

In this episode of Security Heroes, host Lisa Falzone is joined by Michael Gips, former Director and VP of Strategic Operations at ASIS International, and current security consultant through his company GIPS (Global Insights in Professional Security). They discuss underestimated security threats, the pros and cons of AI, and the very serious issue of security liability and what can be done to limit that liability.

In this episode of Security Heroes, host Lisa Falzone is joined by Thomas Smith, President of Healthcare Security Consultants, Inc., and an expert in campus and healthcare security. They explore the balancing act of providing heroic security while adhering to all regulations, the importance of establishing and maintaining relationships with key personnel, and how some of the most heroic work in security can actually be accomplished in the design phase.

In this episode of Security Heroes, host Lisa Falzone is joined by Joshua Bromen, the Deputy Chief of Police at the University of Mississippi Medical Center (UMMC). Together, they discuss the importance of training officers in both physical combat and communications skills, a blueprint for an initiative to reduce workplace violence which others can implement, and how empathy and communication can serve as a foundation for effective public safety.

In this episode of Security Heroes, host Lisa Falzone is joined by Paul Sarnese of Secured & Prepared Consulting, who has over two decades of experience as a healthcare security and safety consultant. Together, they discuss the importance of focusing on workplace violence, the key elements of an effective security assessment, and some of the innovative ideas that Paul has implemented to improve healthcare security.

Did you miss some episodes from Security Heroes? Here is a summary of some of 2023 episodes in under 10 minutes. A good way for busy professionals to catch up!

In this episode of Security Heroes, host Lisa Falzone is joined by TJ and Amy Bock. TJ Bock is the Director of Protective Services at Nationwide Children's Hospital, and Amy Bock is a licensed professional clinical counselor who specializes in first responder mental health. Together, they discuss the unique mental health challenges faced by first responders and other heroes in the security field, the importance of training in facing those challenges, and the strategies they've employed to promote emotional resilience, mental well-being, and a safer work environment.

Join host Lisa Falzone in this captivating episode of Security Heroes, where she is joined by Nelson Price, the Enterprise Director of Healthcare Operations Safety at Allied Universal. Together, they unravel the crucial impact of K9 protection programs in diminishing violence against our invaluable healthcare workers. Don't miss out on this insightful conversation that delves into the frontline defense strategies that are making a difference in ensuring the safety of those who dedicate their lives to care for others.

In this episode of Security Heroes, host Lisa Falzone is joined by Martin Green, Principal Consultant at Martin Green & Associates. Together they discuss Martin’s storied career in healthcare security, from how he stumbled into it to how the sector has changed over the past three decades, for both the better and the worse.

In this episode of Security Heroes, host Lisa Falzone is joined once again by Dr. Aaron Quarles, Emergency Medicine Physician and Assistant Professor in Emergency Medicine at Northwestern Medicine. Together they discuss the challenges of aligning community resources with the healthcare system, exploring the reasons people are violent in the ER and the need for open communication between doctors and security staff.

In this episode of Security Heroes, host Lisa Falzone is joined by Dr. Aaron Quarles, Emergency Medicine Physician and Assistant Professor in Emergency Medicine at Northwestern Medicine. Together they discuss the challenging world of emergency medicine, touching on Aaron’s own encounters with violence, the realities of the mental health crisis, and techniques for approaching violent situations.

In this episode of Security Heroes, host Lisa Falzone is joined by Mike Hodges, System Director of Public Safety at Piedmont Healthcare and a veteran of the US Army, to discuss his career in the security operations field and the challenges faced in managing security operations in healthcare. Mike emphasizes the importance of violence prevention and strategic officer training, highlighting the need to rebrand the security industry and promote a more heroic image.

In this episode of Security Heroes, host Lisa Falzone is joined by Todd Milne, Director of Security Services and Emergency Disaster Management at Hamilton Health Sciences and recent recipient of the IAHSS Presidential Award for his direct impact on the healthcare security profession. Together they discuss the evolving healthcare security industry, highlighting the differences between Canada and the USA, as well as the importance of communication and empathy for security professionals.

In this episode of Security Heroes, host Lisa Falzone is joined by Tony York, Executive Vice President of Paladin Security, to discuss the importance of healthcare security. They explore Tony’s only role in developing better security policies, the challenges of implementing effective security operations, and the need to recruit passionate individuals into the industry while highlighting the heroic efforts of security professionals.

In this episode of Security Heroes, host Lisa Falzone is joined by Bonnie Michelman, Vice President and Chief Security Officer at Mass General Brigham. Together, they delve into just how much the security field has evolved over the years, and how she turned a business’ failing security operation into a top performing one.

In this episode of Security Heroes, host Lisa Falzone is joined by Gerry Fretz, Director of Security at Parx Casino, to discuss his experiences in law enforcement and the military, and how they have shaped his approach to security. He further discusses the important qualities of security personnel, and how Athena Security equipment has been implemented in Parx Casino.

In this episode of Security Heroes, host Lisa Falzone is joined by Lisa Terry, Chief Development Officer at Vistelar, to discuss why workplace security needs to be approached proactively, how she has learnt and implemented measures following active shooter events, and the importance of incident tracking and reporting technologies.

In this episode of Security Heroes, host Lisa Falzone is joined by Mel Cortez, Founder of Cortex - GOLD, to discuss why workplace security in the healthcare sector needs reforming, the catalytic event that led to the conception of Cortex - GOLD, and the one piece of advice every organization should consider when tackling workplace security processes.

In a world full of negative news the goal of this podcast is to shed some light on the positive and to recognize and give attention to the people who are the true Heros in society. I am Lisa Falzone your Security Heroes podcast host. Our aim, connects listeners to real-life heroes in the security world. We explore the challenges and successful strategies of these heroic figures to resolve issues which unravel under highly stressful conditions.