How Communication and Empathy Can Save Lives with Todd Milne of Hamilton Health Sciences

In this episode of Security Heroes, host Lisa Falzone is joined by Todd Milne, Director of Security Services and Emergency Disaster Management at Hamilton Health Sciences and recent recipient of the IAHSS Presidential Award for his direct impact on the healthcare security profession. Together they discuss the evolving healthcare security industry, highlighting the differences between Canada and the USA, as well as the importance of communication and empathy for security professionals.

In this episode of Security Heroes, host Lisa Falzone is joined by Todd Milne, Director of Security Services and Emergency Disaster Management at Hamilton Health Sciences and recent recipient of the IAHSS Presidential Award for his direct impact on the healthcare security profession. CHPA Healthcare Security Programs have been his life’s work and he has aspired and operationalized inspirational leadership.

Join them as they:

Explore the differences between the USA and Canada’s security industries
Discuss Todd’s journey to Hamilton Health Sciences
Examine the process of improving security programmes
Highlight the effect communication and empathy can have on struggling individuals
Shine a light on the qualities of outstanding healthcare security leaders
And much more!

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