Security Heroes
Puppy Protectors: How Dogs Help Stop Fighting in Hospitals, featuring Nelson Price from Allied Universal
December 15, 2023
Join host Lisa Falzone in this captivating episode of Security Heroes, where she is joined by Nelson Price, the Enterprise Director of Healthcare Operations Safety at Allied Universal. Together, they unravel the crucial impact of K9 protection programs in diminishing violence against our invaluable healthcare workers. Don't miss out on this insightful conversation that delves into the frontline defense strategies that are making a difference in ensuring the safety of those who dedicate their lives to care for others.
Step into the captivating world of Security Heroes with your dynamic host, Lisa Falzone, as she welcomes the seasoned expert, Nelson Price, Enterprise Director of Healthcare Operations Safety at Allied Universal. Embark on a thrilling journey through Nelson's two decades of diverse experience, where military precision, operational excellence, quality assurance, HR mastery, security expertise, healthcare safeguarding, K9 handling, and administrative finesse converge. Join us for an insightful exploration into the multifaceted career of a true security maven.

Embark on an exciting journey with us as we:
• Uncover the fascinating connection between the military and healthcare sectors
• Dive into the importance of teaching healthcare workers deescalation techniques
• Explore creative solutions to put an end to violence in healthcare settings
• Shed light on the secrets behind K9 protection programs
• Compare and contrast healthcare security in Alaska and mainland USA
• And that's just the beginning - there's so much more to discover! Join the conversation now!

[00:05:54] Unveiling the Reality of Guns in the ER - Imagine working in Alaska, where Nelson discovered a lack of tools to detect weapons or combat workplace violence. In the emergency room, guns somehow found their way in, whether on purpose or by accident. Nelson, sharing his experiences, thankfully never faced a situation with a gun pointed at him. He credits his safety to cool tricks he's picked up over the years, skills he's passed on to others. Discover the secrets that kept Nelson safe in the midst of unexpected challenges!

[00:12:30] How Can We Make Hospitals Safer? - Before and after COVID, the emergency room went through big changes. Nelson began with a team of security officers who didn't carry weapons, and they only knew the basics. Together with doctors and nurses, they learned new ways to handle tough situations without hurting anyone. They learned tricks to calm things down and started using tools like tasers. These simple things can really help stop violence in the emergency room.

[00:16:17] Super Dog Heroes - Imagine having a superhero team, but with four-legged, furry friends! Keeping everyone safe in a hospital is a big job, and our K9 Protection squad is up for the challenge. At Providence, Nelson and his team are like pioneers—they were the first to bring in K9 protection, and now it's everywhere!

So, here's the lowdown: First, they pick a handler, kind of like the superhero leader. This person represents the hospital and makes sure everything runs smoothly. Then, they choose a K9 buddy, a dog that's friendly when things are calm but can be a tough cookie when needed. These superhero dogs patrol the Emergency Department (that's the ED) and make sure everyone feels safe.

It's not just about being tough, though. If there's a chance someone has hidden things like secret treasures (okay, maybe not treasures, but like, bad stuff), these dogs can sniff it out. But most of the time, they're just there to show everyone that they mean business—no funny business allowed!

In a nutshell, our Super Dog Heroes are like the coolest bodyguards ever, making sure hospitals are safe and sound for everyone.

[00:20:54] Nelson wears multiple hats! Even though he's rocking it at Allied Universal, he's still the go-to guy for IAHSS’s K9 protection programs. He's not just stopping there—Nelson's also helping out other places that want to kickstart their own programs. At Allied, he's like the superhero of security officers, making sure they stay safe and sound. His secret weapon? Figuring out why officers get hurt and then teaching them cool new moves (like super stealthy de-escalation tricks) to stay injury-free. Nelson's not just a security pro; he's the safety sensei! 🦸‍♂️💼✨

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