Tia Fomenoff has always loved helping others solve their problems—whether she’s placing people in their dream jobs, working with customers to make more money, guiding small businesses on the uses of social media or even recommending great restaurants to acquaintances. In today's podcast, Tia shares in-detail how she and the leadership team have listened well to their employees, even adapted accordingly to the extent of giving a $2000 mental health spending limit for every employee! Her unconventional career-path began in northern British Columbia in the non-profit and tourism industries, then shifted to focus on digital marketing and customer success at high-growth tech companies Unbounce and Buffer. Tia is now the Director of People and Culture at Thinkific, where they build software that enables entrepreneurs to create, market, sell, and deliver their own online courses.Get your exclusive offer today! 1 month FREE of Thinkific plus $500 Bonus MaterialSome questions I ask:What are company leaders today realizing is the most important thing for their businesses when it comes to culture? What is the difference between culture fit and culture add… and is "values fit" something you look for when hiring? How do we build cultures where people speak up? How do we properly survey our employees? What mistakes have you made in your hiring over time? In this episode, you will learn: How to transition from a different area of business (e.g. in Tia’s case, she was in marketing) to People & CultureDiversity is very challenging to obtain when looking for culture fit. When you look for a values fit however, you will be rewarded in the beautiful diversity you have in your organization. Set up a channel for communication of new ideas to leadership! Having a flat structure internally allows for people to bring ideas forward to their people leader, even one level above without much feeling they are stepping out of place. Structuring your employee engagement surveys with (1) evidence-based questions, (2) net-promoter score (e.g. How likely are you to recommend working at Thinkific to a family or friend) and (3) free and open-ended questions (e.g. What’re your favourite things about working here? What are some things we can do better?). Connect with Tia Fomenoff:LinkedInEXCLUSIVE OFFER | 1 month FREE with Thinkific plus $500 in Bonuses https://partners.thinkific.com/cultureing/Also mentioned on this show:Chartered Professionals in Human Resources (CPHR)Blankslate PartnersApplicant tracking systems options comeetgreenhouse