Product Thinking
Episode 140: When Product Meets Customer Success, Miracles Happen with Bryan House, Chief Experience Officer at Elastic Path
October 11, 2023
In this episode of Product Thinking, Bryan House, Chief Experience Officer at Elastic Path, joins Melissa Perri to explore the close collaboration between product and customer success in building a customer-centric organization.
In this episode of Product Thinking, Bryan House, Chief Experience Officer at Elastic Path, joins Melissa Perri to explore the close collaboration between product and customer success in building a customer-centric organization.

Bryan is an accomplished product and GTM executive with a proven track record of scaling companies from inception to over $170M in annual recurring revenue. His expertise lies primarily in the realm of venture-backed startups. Bryan has adeptly built and executed inaugural products and market-entry strategies and led expansive growth initiatives for businesses with recurring revenue models.

Before his tenure at Elastic Path, Bryan held the position of Chief Commercial Officer at Neural Magic, served as Entrepreneur In Residence at Underscore VC, and held multiple pivotal roles at Acquia over nine years.

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