S9E15: From deal-driven to purpose-driven, with Stuart Tragheim (CEO, Holloway Friendly)
July 6, 2023
"We asked: what should it FEEL like around here?"
In this episode, Richard speaks with Stuart Tragheim, CEO of Holloway Friendly, a leading UK income protection specialist. Over the course of the last 7 years, Stuart has led a multi-award-winning transformation program to drive its mission to become the UK’s #1 most recommended specialist protection insurer.
0:00 Intro
06:25 Stuart's multi-award-winning transformation program
09:17 How to win deals
12:34 Learning, delegating, recruiting, stretching, executing, motivating
17:10 Encouraging open communication
20:12 Effective communication is key to gaining support, and funding.
25:05 Alignment, automation, technology, efficiency: driving business success.
27:28 Small business growth
31:04 Creating bandwidth for long-term issues
34:54 Outro
0:00 Intro
06:25 Stuart's multi-award-winning transformation program
09:17 How to win deals
12:34 Learning, delegating, recruiting, stretching, executing, motivating
17:10 Encouraging open communication
20:12 Effective communication is key to gaining support, and funding.
25:05 Alignment, automation, technology, efficiency: driving business success.
27:28 Small business growth
31:04 Creating bandwidth for long-term issues
34:54 Outro
In this conversation, you’ll discover:
- Why the biggest problem with execution can be a lack of bravery
- The biggest leadership shift was as Stuart moved from being a business development expert to CEO
- Why Stuart realized the relentless pursuit of deals was the WRONG approach
- The key pillars of the award-winning transformation project
- How Stuart kept the board on the side during the complexities of the change
Resources/sources mentioned:
For full show notes, head to https://xquadrant.com/stuart-tragheim