Stuck In The Middle Of Conflict Between Colleagues
April 15, 2024
In this episode of the Conflict Skills Podcast, Simon delves into the uncomfortable reality of being stuck between two conflicting parties at work, especially when there are personal stakes involved or you're simply swamped with your own tasks. He'll guide us through a three-pronged strategy to navigate these turbulent waters: maintaining impartiality without taking sides, empowering involved parties through the GROW model of coaching, and establishing firm boundaries to safeguard your own well-being.
00:00 Empower, establish boundaries, and maintain impartiality.
04:13 Consider goals, avoid getting drawn into conflict.
07:56 Empower, impartiality, balance, manage conflict effectively.
12:17 Coaching approach for dealing with conflict positively.
16:35 Finding realistic working relationship, addressing communication.
17:50 Clarify words, attendees, meeting duration. Increase awareness and understanding. Develop nuanced options for effective solutions.
24:16 Increased stress can cause erratic behavior. Set boundaries.
25:39 Boundary setting and preparing for reactions.