Telephone Prospecting with Contact Specialist Bob Howard
April 28, 2021
This week, I interview Bob Howard. Bob is the founder and president of Contact Science. Contact science specializes in helping companies design, implement, and manage appointment-setting programs.
This week, I interview Bob Howard. Bob is the founder and president of Contact Science. Contact science specializes in helping companies design, implement, and manage appointment-setting programs.
In this episode you’ll hear:
In this episode you’ll hear:
- How Contact Science came to be developed
- What the most common pain point is with clients and how Contact Science helps solve that problem
- If there a specific type of personality or recurring personality trait that makes a successful appointment setter
- How important is it to have an outreach strategy, as a process, set up in your business.
Quote
“If you're not organized to telephone prospect, it is just the most painful, confusing work that you can ever do”
“If you're not organized to telephone prospect, it is just the most painful, confusing work that you can ever do”
“Trying to set an appointment requires a different set of skills than those that you use when you run the appointment”
“We always like to say that telephone prospecting success is really a manager's game. And the first thing that managers have to get over is being hooked on hope. Meaning I've hired a guy and I just hope he knows how to do that first part because I've really hired him based on the skills to do the second part.”
Links