In this episode, Jeremy discusses how to coach your team so they and you can get the results you are looking for. Jeremy shares tips on how to keep your team rolling, optimizing performance and how to get and keep your sales reps in a place where they want to do what's right by the clients and the company.
In this episode, Jeremy discusses how to coach your team so they and you can get the results you are looking for. Jeremy shares tips on how to keep your team rolling, optimizing performance and how to get and keep your sales reps in a place where they want to do what's right by the clients and the company
In this episode, you’ll hear:
- How creating a supportive environment breeds trust
- That recording your sales calls is imperative as it is the only way you are going to get an honest, unbiased picture of what's happening in your sales call conversations.
- That it's important to listen and take the time to evaluate how your sales rep approaches things based on their personality.
- When giving feedback to your sales rep keep your tone, your delivery in mind based on the information you know about that rep.
Quotes
“listening to calls is one of the most time-consuming things you can do, but it's also the most powerful.”
“To effectively coach people you need a high level of emotional intelligence”