Rapid and Sustainable Growth w/Jonathan Arango
January 20, 2021
This week Jeremy interviews Jonathan Arango. Rapid and sustainable growth is Jonathan’s true passion. Building meaningful relationships by providing an authentic client experience is Jonathan’s calling. Empowering a team to do the above serves as the ultimate reward and satisfaction and provides consistency through excellence. With 20 years of experience in retail management, working with companies such as TD Bank, Telus and now through Michael Hill, Jonathon has been able to really polish and strengthen his leadership skills and truly focus on providing the best customer service and support in the jewelry industry.
This week Jeremy interviews Jonathan Arango. Rapid and sustainable growth is Jonathan’s true passion. Building meaningful relationships by providing an authentic client experience is Jonathan’s calling. Empowering a team to do the above serves as the ultimate reward and satisfaction and provides consistency through excellence. With 20 years of experience in retail management, working with companies such as TD Bank, Telus and now through Michael Hill, Jonathon has been able to really polish and strengthen his leadership skills and truly focus on providing the best customer service and support in the jewelry industry.
In this episode you’ll hear:
In this episode you’ll hear:
- How someone who's managing a team in the retail space, can create a consistent experience for their customers.
- Fine-tune your team vision, and your team will deliver
- The connection between relationship building and growth and sustainability
- The three areas to focus on so your team thrives
Quotes
“don't fall prey to specs, and by specs, I mean specifications “