The Conflict Skills Podcast is designed to help you develop the confidence and tools to deal with conflict effectively. My name is Simon Goode and I have been a professional mediator for over 15 years. I've worked with families going through divorce, teenagers in Anger Management programs, organisational conflict between small and large groups of staff and helping organisations respond to complaints from clients. In the podcast, I cover similar topics that I teach when I run Conflict Resolution Skills training with organisations. I have made this freely available here in the hope that it is helpful. Thank you for listening.