S6E7: Scaling a can-do culture, with CEO Rob van den Heuvel (Sendcloud)
September 14, 2021
"We thought culture was fluffy but ended up realising it's crucial."
Today Rob van den Heuvel, CEO of Sendcloud, joins Richard Medcalf to discuss how he navigated almost 70% annual growth over several years to become Europe’s #1 e-commerce shipping platform.
We're continuing our season on "Secrets of Scaling", where the CEOs from some of the fastest-growing companies in Europe and the USA (as measured by the Financial Times top 1000 rankings) share what's propelled their growth, what's held them back - and explore what it will take to reach the next level.
In this conversation, you’ll learn:
- The "one location" strategy that has helped Sendcloud enter multiple markets effectively
- The most successful channel Sendcloud has found to recruit rare tech and sales talent
- How the CEO role will change as the company scales from 350 to 1500 people
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