Dear Melissa - Answering Questions about Internal Products and Prioritization
March 24, 2021
In this Dear Melissa segment, Melissa answers subscribers’ questions about pragmatic versus ideal product management, internal product management, and determining how to build products for a two-sided marketplace.
Q: Do you think there should be a difference between ideal product management and pragmatic product management? [0:59]
Q: What kind of metrics are you looking at when customer-based internal users are forced to use the software? There's no LTV, CAC, revenue models, or any of the normal user metrics in B2C or B2B. [7:38]
Q: We're building a product for renters, our end users, and landlords, our customers. I'm struggling with prioritizing whose problems to solve first. Is it better to build for our paying customer first, or do we build as fast as possible for renters but risk more turnover with the landlords? [14:03]
Resources
Melissa Perri on LinkedIn | Twitter
MelissaPerri.com
In this Dear Melissa segment, Melissa answers subscribers’ questions about pragmatic versus ideal product management, internal product management, and determining how to build products for a two-sided marketplace.
Q: Do you think there should be a difference between ideal product management and pragmatic product management? [0:59]
Q: What kind of metrics are you looking at when customer-based internal users are forced to use the software? There's no LTV, CAC, revenue models, or any of the normal user metrics in B2C or B2B. [7:38]
Q: We're building a product for renters, our end users, and landlords, our customers. I'm struggling with prioritizing whose problems to solve first. Is it better to build for our paying customer first, or do we build as fast as possible for renters but risk more turnover with the landlords? [14:03]
Resources
Melissa Perri on LinkedIn | Twitter
MelissaPerri.com
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Tanya Johnson Chief Product Officer at Auror, Tom Eisenmann, Professor of Business Administration at Harvard Business School, Stephanie Leue, Chief Product Officer at Doodle, Jason Fried, Co-founder and CEO of 37signals, Hubert Palan, Founder and CEO of Productboard, Blake Samic, Former Global Head of Product Operations at Stripe and Uber, Colin Anawaty, Chief Product Officer of First Dollar, Quincy Hunte, Global Transformation Product Leader at Amazon Web Services, Ellen Chisa, Partner at boldstart ventures, and Leon Barnard, Education Team Lead at Balsamiq
Check out our Top 3 episodes:
- Episode 128: Scaling Product Operations with Blake Samic, Former Global Head of Product Operations at Stripe and Uber
- Episode 132: Simplicity by Design for Product Development with Jason Fried, Co-founder and CEO of 37signals
- Episode 153: Decoding the DNA of Successful Product Management with Quincy Hunte, Global Transformation Product Leader at Amazon Web Services