E-commerce Expert Jared Poole of Bass Pro Shops: How DevOps Can Transform the Customer Experience
September 20, 2023
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Jared Poole, Solutions Delivery Manager at Bass Pro Shops. Together they delve into the role DevOps plays in the customer journey, leveraging automation to avoid bugs and instability, the pros and cons of the current hype around AI and why we need to take a step back from analytics to keep shopping relevant.
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Jared Poole, Solutions Delivery Manager at Bass Pro Shops.
Join them as they:
- Discuss Jared’s jump from agency work to a large-scale retailer
- Highlight the importance of DevOps in the customer journey
- Delve into leveraging automation to increase DevOps’ efficiency
- Explore the top eCommerce trends of today
- Examine the biggest challenges for DevOps leaders
- Shine a light on why we need to take a step back from analytics
Jared Poole is a self-proclaimed tinkerer who can’t just do stock; he has to know how things work, how to fix them, how to build intricate halloween displays, you name it. He is currently Solutions Delivery Manager for Bass Pro Shops, North America’s premier outdoor and conservation company. Prior to this, he was a Solutions Engineer at Noibu, where he helped partners learn how to easily measure and prioritize their tech debt and solve bugs quickly using the Noibu platform.
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