In this episode, we talk about the two different mindsets you can take when facing negative experiences.
In the last episode, I talked about how I am doing this pivot. So I'm starting this new program and I've already started going out into the market and started using the GPDS framework where I'm growing my customer list. So I mentioned how I'm pivoting into a new market and I'm growing that customer list first and then I'm pre-selling a minimum viable mockup.
So with this minimum viable mockup is this program that essentially helps people take all the lessons that I've learned in my startup journey and help them launch a venture without having to rely on other people, without having to rely on pitch tax, business plans, or giving up equity to co-founders or venture capitalists. So now I ran into a hurdle and the reason that I'm mentioning this is because I shared this story with my father and my father again um for those of you that know my story is very risk-averse.
So any kind of thing that seemingly affects stability, he, he's learned to be risk-averse. Let's just say that. Because I think when he was much younger, he definitely took risks. I mean he after all left a country and moved into a totally different country with the family without knowing anyone in this new country, without having a social support network or anything. So that's definitely risky. But once he got here, he got to America, he realized that he can't take as many risks because taking risks at this point means you can't feed your family.
So my dad becomes very risk-averse and as first-generation immigrants, this is usually the case. So now when I'm telling the story, the story that I told him, I was like okay, so I'm doing all these sales calls and I actually made the sale and I was very happy about the sale. However, the gap between the time that I made the sale and the program starts, it's about three weeks and within that three weeks the client that I sold, I think he got cold feet and decided to get a refund.
And so I shared the story with my father and my father was like oh my God, like you know what you're gonna do and he started freaking out and he's like what if this business doesn't work, what if this business that you're doing doesn't work? And basically, he's like trying to convince me to cut my losses right?
However, that's not the way that I'm thinking about it at all. The way that I'm looking at it is this was a new data point that I picked up um where I sold this client. So I've already validated my product and my product is validated. There's people that are willing to part with their money for it. However, there is this gap from when they bought the product to when they asked for a refund.
Now my immediate thinking processes, what can I do to show value within that gap period, so where they don't ask for a refund? And now like on brainstorming and I'm thinking about different, different touchpoints that I probably need to to make them get excited for this program that's coming up because they get excited, then they're not gonna want a refund right there, like looking forward to this program and I didn't do that. But based on this experience, this is what I picked up on. I picked up on a new area that I can fix.
So now I'm back at the drawing board trying to figure out how I can make this experience so great that they are excited for their new future, that they are about to unfold in with their startup journey in my accelerator and you know, this is it has been a learning experience for me to fix it with the next person and then with the next person, there's going to be issues that I run into there.
But these are just all data points for me to keep improving my experience and keep serving my community better. So it's interesting that my father, he was freaking out and he was thinking about cutting his losses and it made me wonder how many people think like that, where when the going gets tough, instead of actually seeing it as an opportunity to fix something, they see it as a, something negative and a reason to quit.
And I think that's something that separates six percenter entrepreneurs is we're pretty headstrong, and we're pretty pretty... What's the word... stubborn, about, about maintaining our vision and doing what's absolutely necessary for this to unfold? We don't take a no for an answer, right? If something happens, then we just figure out how to go around it and we just figure it out. So I thought I thought the difference in thinking between me and my father and I was interesting and yeah, this is a learning experience, and to be honest, like, I'm at the end of the podcast and you're listening to this on April 21 and I'm shooting I'm recording this on April 20, just give you an idea of where my mind is at, so... Boom, Bam, I'm out.
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