The Practice of Learning Teams
Rob Fisher "The Wise Man" - Part Two
March 24, 2021
Welcome to the 27th episode of the podcast series. In today's podcast, we conclude our conversation with Rob Fisher the "Wise Man" who is one of the early adopters of human and organizational performance and his views and thoughts of the practical application of error reduction and his version of Learning Teams called "Facilitated Improvement Teams".
Hi Safety FM listeners, this is Brent Sutton, one of the co-hosts of the new podcast series The Practice of Learning Teams, with my fellow co-hosts Glynis McCarthy and Brent Robinson.

Our goal is to support you on your journey and build a better community of practice for Learning Teams.

Today's podcast is part two of the discussion with the “Wise Man” Rob Fisher. Rob Fisher, as one of the early adopters of human and organizational performance. 

Rob is based in North Carolina and his organization Fisher Improvement Technologies is family-owned and operated.

Rob is in the business of doing by supporting organizations to embed HOP and programs like AERO (Advanced Error Reduction in Organisations). He calls his team the “Practical Application People”.

Join us in this amazing conversation as we explore Rob’s world, his version of Learning Teams called Facilitated Improvement Teams. We wrap up today's discussion with conversations about:

1. Rob, Todd and the table cloth of Work As Imagined and Work As Done
2. Identifying and debriefing the gaps in operational learning
3. System resilience and the notion that we can not make a system resilient, we can make it more or less resilient
4. Learning Teams and the restorative value they bring to conflict

Before we start the podcast, we have some exciting news for our listeners, during the month of April we will bring you a special four-part series (Episodes 28,29,30 to 31) on a brand new Learning Teams Facilitation Framework using the PDCA model for facilitating learning, reflecting and improving your system.

For those unfamiliar with PDCA, In the 1950s, management consultant Dr William Edwards Deming developed a method of identifying why some processes don't work as hoped. His approach has since become a popular strategy framework, It allows organisations to formulate theories about what needs to change, and then test them in a "continuous feedback loop”. Deming himself used the concept of Plan-Do-Study-Act (PDSA). He found that the focus on Check is more about the implementation of a change. The focus of study is to understand why the change is working. He preferred to focus on studying the results of any improvements,

The PDCA Facilitation framework for Learning Teams has been developed by the authors of The Practice of Learning Teams to assist a facilitator in gaining knowledge and experience in conducting Learning Teams by framing some of the key concepts and thinking to be applied.

The role of the facilitator is to lead people through the Learning Team towards agreed-upon objectives in a manner that encourages participation, ownership and reflection by all those involved. Your own reflection about using this framework, the learnings gained from that reflection should be included in this framework as part of your own journey of learning and improving.

Let us now listen to the wise man Rob Fisher.

Please share your thoughts about this episode @

Be part of the journey with Learning Teams @

And don't forget, the book "The Practice of Learning Teams" is available in printed and Kindle editions on Amazon or from the author's website.