Product Thinking
Episode 133: Perfecting UX Personalization with Michelle Parsons of Product School
August 23, 2023
In this episode of Product Thinking, Michelle Parsons, Product Executive in Residence at Product School, joins Melissa Perri to share what makes a stellar consumer product, the challenges of implementing user personalization, and Michelle's experiences at big consumer names like Spotify and Netflix. They also delve into the role of personalization in the dating app Hinge and its mission to create meaningful connections.
In this episode of Product Thinking, Michelle Parsons, Product Executive in Residence at Product School, joins Melissa Perri to share what makes a stellar consumer product, the challenges of implementing user personalization, and Michelle's experiences at big consumer names like Spotify and Netflix. They also delve into the role of personalization in the dating app Hinge and its mission to create meaningful connections.

Michelle is a product leader with expertise in search, discovery, and personalization within top-tier consumer tech companies. She is also a Mentor at First Round Capital and a Member Board of Directors at Sky's the Limit. Before her current role, Michelle held the title of Chief Product Officer at Hinge. Her dynamic career includes roles as the Product Innovation Leader for Global Kids & Family at Netflix and a pivotal stint at Spotify, where she focused on Product, Personalization, and the Recommendations Platform.

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