The Black Diamond Podcast
Ep. 12 Ken Andrukow: Helping Clients Feel Safe
August 18, 2020
As a successful entrepreneur who built multimillion-dollar businesses across several sectors, Ken Andrukow shared his insights on how to help clients feel safe and key factors on how business can still run despite the pandemic, and how important communication, convenience and consistency are.
As a successful entrepreneur who built multimillion-dollar businesses across several sectors, Ken Andrukow shared his insights on how to help clients feel safe and key factors on how business can still run despite the pandemic, and how important communication, convenience and consistency are.

Quotes:

·         “Be honest so that people trust you too.”
·         “Ensure that people understand that you're taking all the precautions to keep them safe, including keeping your business healthy and safe.”
·          “Well, I think it's important to set context of what safe means. I think in today's day and age, everyone thinks safety is all about, procedures that you should have in place to make sure that the brick and mortar facility that you have or clients are attending is clean and then you've got all of the proper stuff going on.”
·         “It’s ensuring that your clients understand that you are a safe company to deal with that you have plans in place, manage your cash flow appropriately for the times, and you're not going anywhere. That's another part of feeling safe”

Resources and Links:

Reebok Crossfit Ramsay

Ken Andrukow’s LinkedIn

Level 5 Mentors