this show is brought to you by Safety Safety FM dot life Hello and welcome to the Jay Allen Show. I hope you're enjoying the day so far being Tuesday, April 28th. A lot of different things going on our planet currently, Before we get in today's episode, I want to cover some information with you over the last little bit. We've been having a discussion that some things will be changing on safety FM dot com Come may the first. So here, over the next few days, you will see some changes with the way that some of our podcasts are being handled on safety FM, and also on how the radio stream is set up.  So right now, if you go to safety FM dot com and you click on a podcast, it's going to direct you to the Web page of where the content came from previously was actually just kind of keeping you there on the safety FM page. Also, you'll start noticing if you have been following us on the Spree Acre site, where is going to redirect you to where the original source of the podcast is coming from? All of that will go into effect starting May the first, some of them already doing it now.  Also, you'll realize that some of the podcast that are on safety FM will be going away. So I wanted to bring that up before you notice that on Friday I need a good chunk of them are still staying. But some are going and no longer continuing to podcasts with our networks. I want to bring that up. The changes that you'll see on the radio station is we're going to focus more on the radio station and tell you that all the time. And now we'll have a schedule available and you'll see that available on Friday made the first on how we'll have the shows lined up.  I'm sure some changes will take place with that, because that's how normal radio scheduling goats. So I want to bring that up to you before we go into today's conversation today on the J. Allen Show, I sit down and speak with Kevin Lombardo. He is the CEO and president of Dorne. Dorne is a wellness based pain management and early intervention prevention evidence based specialty provider that treats significant cost savings for employers on workers compensation and medical claims as well as cost in OSHA recordable associated with painful muscular conditions.  So let me not take too long. And let's get started with this conversation with Kevin Lombardo. Kevin, welcome to the show. I don't know. Worries, no worries. Hope all are safe and healthy around U s. So far, everything seems to be okay. How about in your direction? We're doing OK. Um, families good. And, you know, we're a college precautions and doing what we gotta do, but, uh, in Alliance E, but, uh, no, we're doing what we gotta do now, Kevin, into the area that you're in in Colorado.  Are you under restriction on being able to go out? Yes. Well, we we are, um, but, you know, we have my wife has horses, so she has to go to the barn every day and take care of them and, uh, grocery shop being stuff like that. You know, other than that, there's no nothing to do. Right? Restaurants are closed and stores are closed. Retail close. So it's just a matter of getting out. We do walk the dogs every day just to get some fresh air and exercise So we're not that restricted where you're not even allowed to walk your path?  Um, no. You figure out how to deal with it, you deal with it. Uh, you know, I like to create a structure for myself so that the days are somewhat structured and that get a routine going, whatever that routine happens to be. So, Captain, I know that I had put out kind of like a call to action, asking people to come on and talk about what they do. And you know how they might be able to help out people, you know, with their business. So what kind of enticed Ugo there to reach out?  Well, you know, I think, um, he we are. Our business has grown about four acts over the last three years, and part of that is getting exposure. And so, um, you know, I'm glad to talk about things that are not advertised advertising Dorne, but also glad to talk about door. Um, I think what we do in what we contribute to organizations has been ah, tremendous impact of injury avoidance, cost savings, increasing productivity's around so forth. So, you know, in the area of safety and saving mine in this.  I'm always glad to talk about it. I know. I speak of various conferences throughout the year in that non commercial way. Um, so I glad to take the conversation any which way so free and that there was, uh, you know, somebody was asking for. So what are you seeing, exactly? Know occur? I mean, I know that you're saying that you go to organizations, and then you do some public speaking, but with that being the case what? What kind of impact is this whole Cove in 19 having on your business?  It's on our business. It's had a pretty significant impact assessment. Ah. Lot of what we do is we're on Sunday and we're working with employees. Give you real high level what we do. We're basically a wellness based pain management injury prevention program into a series of services from hands on manual therapy, education, training. Ergonomics is technology solutions. Our whole job is to keep people out of the healthcare keeping model. Working cops suspect that being said on the good portion of our business is on site working directly with employees.  So in the case of our organization, we've seen pretty significant impact. Ah, a couple of things. One. We have a lot of clients who themselves have had to shutter for a period of time. So our services are needed. Other cases they deemed any outside vendor, especially in the beginning of the process and outside vendor as non essential. And lastly, there's another serving our clients that have Dean just extremely essential because of the impact. And so we're still on site. So we take a lot of precautions and so forth.  But so the impacts Bender and but what We're actually what we've actually done help upset that is you have another number of technology solutions and we've introduced some virtual solutions where we could be virtual training live webinars with site. We have seen technology solutions that we don't need to be on site things of that nature. So we're trying to put those in front of folks And those who, after probably the 1st 3 weeks or so of just kind of being in shock and trying to figure out how to keep their employees healthy, are now starting to figure out OK, now I have to balance that with the need to keep them safe.  A swell. Attn. Last piece of what we're doing now. We're starting to partner with our clients that they're all starting. Think about, okay, we're starting. We're gonna come back to work at one week, one month, depending on their state of the other will cow. What does that ramp up look like? We don't want them because, for example, worrying. 14. That's a manufacturing site, and it's a very labor intensive job for the employees. Well, they 12 of their sites are actually shut down. Those people in those 12 sites, if they haven't been using their muscles as if they offer a month, month and 1/2 unless they're working out and more than likely they're not coming back to work is going to be high risk.  So what we're trying to do with the employers now have those discussions now before they show up, so that even if they don't want our manual therapy, which is one on one touching comfortable that something might look, we're not ready for that yet. Let's do some social distancing training. Let's let's give them the proper body mechanics. Let's give them the tools to step back into those jobs So we're really focused now with our clients. The planning for restarting programs thinks that major. So along with you there, but any kind of address where we came from, where we are, we're going with What are you doing about social distance?  What if you still need to be transported from one place to another? We at Royal Transportation Group know that we're all in this together as we continue to monitor the covert 19 situation and we will follow guidance from the public health officials and government agencies so we can continue to support our customers in our community as needed. If you need to travel. But you don't want to fly, let us drive you. With the current crisis at hand, flying may not be on option. Let us help you with your distance travel in one of our safe, disinfected, chauffeured vehicles.  No matter how far you need to go, we can help. You are a few examples of how we have helped customers over the past few days. Seasonal vacation is traveling back home for the summer college students with school closures heading home transportation out of high exposure areas. Necessary business trouble getting your parents back home. We had Royal Transportation Group could be with you every step of the way. For more information, call 4078552555 that's 4078552555 or go to Royal Transportation Group's website Go or lino limos dot com. That's Go Orlando's live owes dot com and make sure to tell them that JL Insincere.  Thank you for listening to safety FM. We are here to help you in this time of need. Make sure to join us on Patri on Ford's large safety of Em way are back on the J. Allen Show on safety FM So did some of these virtual resource is security Have them readily available. Or did you have to kind of push some of these things out? Because I've seen some different things throughout, You know, different organization, especially cause, you know, nobody expected this to occur. So how did how did it come about with some of the virtual solutions that you have?  Yeah, so, you know, over the last couple years, we didn't do some technology solutions, and the way our model works especially turn clients It takes a good 68 months socialization of new products and services Before, you know, you get some people fighting. So we were in that process where the bids were starting to roll out. So with those folks, what we basically what we did is we took some of our current solutions, and we just repackaged it for this specific, um, pandemic and concern. Get that in front of folks I don't want to be talking about.  We're gonna come outside or do manual therapy savior all these $1,000,000 which we do because that's not the conversation anybody really wants to have right now. So we kind of re packets that way, did create some lives virtual training that was knew that we weren't doing before. Most of our training was outside, uh, that we actually had some experience with virtual trading. And so it just triggered that, You know, let's provide for those organizations that are still running. They may have issues with people working overtime because that means they ramped up.  They could be a blossom of their workforce due to Kobe. It and the people who are there are putting it over time. And so We wanted to give them tools, so I say majority of them were there. We added one or two more for virtual training, and it's been very well received by folks again. Now we're focused on that return to work side of it, getting everybody ready and starting. Maybe incrementally versus ST Able. She struck back in. If we were there 15 hours a week, we won't be there 13 hours week next month.  No, let's start with 34 hours to build it back. I mean, it sounds like such a different approach on some of the stuff that you were doing. I mean, especially on how you're getting this rolled out. And then are people already starting to have those conversations with you on how this is going to roll back up? I mean, based on what you're saying there towards the end, are the conversations already started? I mean, I know that supposedly and I know they were recording this a little bit early, cause that is 1/16 of April.  Are you already seeing people saying Let's have those conversations? I know that later today I almost already happened. Wildman in the studio, the president supposed to be talking about their rollout plan on how they're going open the economy. So are these conversations already something that are taking place with you in regards of Let's have you come back, Thio Thio out into the field. Well, there's Yeah, I'll say yes and no, we've actually had a couple of times were touching base with our clients every week to 10 days.  We just don't want to be standing them and being on them when they've got a lot to worry about. So by being with them and position ourselves were your injury prevention partner. And when you come back to work, you are going to have a higher risk of injury, especially for facilities that have had people for low for quite a while. And so organizations, some of them are, are already starting to schedule within the next 2 to 3 weeks of being back on sites. And what had those discussions? The others that are not because maybe their state is even more restrictive lot home environment.  What we're doing is we're just starting to socialize the concept that when you think about coming back to work being three weeks of the month and 1/2 from now. Party you're planning process has to be the injury prevention side. Your own internal systems be adorned being something else. It's not all about authorities. And so partnering with on the planning side we're keeping a top of mind because I think 80 to 90% of what people have been doing is the beginning. I got a mask. I find PPG thinks that nature, which is the right thing to dio now we're kind of in a state where okay, we've got some of those things.  We got to keep it flowing to make sure we don't run out. But now we have to start thinking not only about the health of people. We have to think about the safety of people. So we have noticed a I want to say, Ah, abandonment. I'll call it relaxation of the intensity around safety. And so what we're trying to say is, OK, the first month had focused strictly on the health of the people, and we understand that time to now compartmentalize and spend some time thinking about safety part.  And if you're not, even if you're not ready for us to come back outside but you're still running. That's where the virtual solutions come in. If you're not running at all and you're coming back to run in the next couple of weeks to a month, you're planning cycle should incorporate that, because you wait until you're up and running them. Say we got to get that program back and ready. Well, I've got some training do with my folks so we don't want to lose that time. I'm just a big believer in planning.  And if something shifts because the day chest because either something happens in the state extends or whatever it might be, I still want our people to be ready to step in and a motive notice versus Oh, you're ready to go, boy, I gotta find our folks. We got to retrain them on some things. Some of the technology services, those techniques, Scott. So I think I would say it's probably half in half. Um, we're getting positive feedback from our reaching out on this. Some of the facilities are thinking about coming back, and we're top of mind with, um and honestly were, you know, being top of mind is important.  Not so much about dorn, but about when people come back to work, they want health, and safety is very important. People have been off not working on their way, focus on musculoskeletal issues, and their muscles and soft tissues have been with the largest where people who work in an office. And now they're working at home in an environment. Not everybody has a home office. Then I'll fortunate have a home office. Those folks could come back with a high risk of injury, so we wanted trying to give them tools.  Now some were given some free tools. Way want to be able, and we want to be ready when they kind of say we're ready to go back to work. Were there partner, we want to be part of that solution with them. So do you think that a lot of companies will get away what we call about getting away from cardinal safety rules? So let's say for, and I'm just gonna use this as an example. I'm asking an opinion question, of course, where you might be required to go down the stairs holding onto the handrail, and I'm trying to go as basic as possible.  It's part of the work requirement. So do you think that going forward some of these cardinal rules that some organizations have in place will be removed because of some of the concerns? Like somebody might say that I could. It's highly contagious if I touched this and rail because somebody could be infected. I think with our clients when I Seymour day on Fleet is that they're looking more for what other precautions were going to take. So do we have gloves? Do we have other ppd? Because the you know the new normal he's probably, for the rest of 2020 their recon.  I don't think the rearranging plants and moving equipment around, especially if it's very expensive. Very space constraints don't allow them. But I think they're working around. How do we create a little bit of social distancing? I don't know if you're gonna see those taking a basic example you gave where I'm sure there's going to places where that will be relaxed and they won't be in it. Scuffed on people. I think more and more what we're seeing based on conversation time having with safety, Director says I need to find the ppd so that we can bring people back and continue utilizing those those practices and not create a high risk of trip down the stairs.  Because the Holy Grail Hop University we cut the bull of human and organisational performance training way were born out of necessity way. Hear it all the time. Human organization performance courses are expensive and hard to find. Safety classes put me to sleep. Help. So we did. We offer on demand high quality online courses in human and organisational performance, safety and leadership all and by season safety and hot practitioners. No need to schedule time for that conference. No need to track down the latest guru. No stuffy classroom required.  Join Us Day at hot university dot org's That's h o p. University dot org. As your business continues to change, so does the support and help that your business needs. 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Allen Show on safety and you did use determine in the response there at the new norm.  How many times do you think that that's going to be something different? Because I feel like that we're hearing that that turn quite a bit. Do you think that we're gonna continue to see more and more changes as we move forward inside of organizations, especially that are focusing on safety with will say quote unquote the new norm. I think you know, I e crystal. I know it is. And I always asked, was crystal ball questions. So I apologize about that, but it just kind of the way That's OK. No, I think in reality, what I believe is that in 2020 extreme precautions will always be there from most sites.  Most organizations, whether it's taking temperatures of people as they come in, whether it, you know, once the flow, ppd becomes prevalent, where it goes behind hospitals and first responders, and it could be more available. Those type of things. I think they'll be more attention to cleanliness and disinfectants and things of that nature. And then I think what you'll see is as we is it again. It's vaccine still 18 months away the last 18 months, a real go into 2021 where people say, OK, the number of cases not been hard.  We're doing okay. It's human nature, right? It's human nature to then maybe relax a little bit. Um, I'd rather see it stay vigilant until the vaccine is available for everybody. But you know I can't control with an organization does. We're not that much of a partner that we actually run their safety programs. Um, but I do believe that 2020 we would probably see a more vigilant focus around those things versus, you know, you will become a back and it becomes lax. Does that mean there's nothing to be exceptions?  Does that mean you're not gonna have a meat packing plant in Dakota or here in Greeley, Colorado, that has infections running through it? You're gonna have some of that. And I don't know if that needs to be the top story every night once we come back, because that's just gonna put the fear into everybody. My gosh is coming back. It doesn't mean that you hide the story, but it has to be done in contact. If it's one facility where everybody is doing the right thing to do, you have one facility that maybe as relax those things a little bit too much and there's a mini outbreak, let's have the right systems in place.  That beyond my pay grade, is records, health systems and things of that nature to help that organization of those people. But if we create, that is the top story is in four months that everybody is going to stop and take, man, we got to go back to the way it Waas and I don't know if we want that either. I know it's so many different places that this could end up going when it's all said and done that it's almost difficult to have that conversation of what does the rest of 2020 look like?  And right now and all we're doing is, of course, making assumptions of this is what we're hoping these air kind of potentially the expectations and I just keep on looking at. And I think that is gonna have such a large impact across the board when it comes to, Of course, the safety side of the business stuff along the lines of what you're doing now is what I was doing A little bit of research before we actually started our conversation. How did you end up in the world of safety?  I mean, it seems like you came from a braid. Different background. How did you end up in here? Well, you know, um uh huh. Try to keep the short version because they do tend to go a little bit, but, um, I think he's actually always been first and foremost that when I was ranson organization cults and say Oh, I was we were the Division Iran with night acquisitions over three years when we put those acquisitions, that's back when roll ups was not a bad term industry consolidation.  But back in the nineties it was roll ups, and we were very successful roll up. But we were nine acquisitions over three years. 300 million? Well, we had about a 1,000,000 1/2 dollars worth of injuries when you start looking at their a lot of mom and pops that we acquired a little bigger ones, So safety is always paramount. Us. I I always had the safety director for the organization report to my office versus underneath operations or even under these HR. I'm not saying that's wrong. It's my focus that I had safety and our parent company was that way as well.  And so it has always been something that's been very important to me. So as I moved with other organizations, you know, safety has always been one of the first foremost areas that I evaluated when stepping into a new role, you know, in the 1st 90 days. Safety was one of those areas that was always on radar in the 1st 90 days to take a focus on. So, um, I was getting back to how, except into this. You know, by my last kind of corporal, I was seat interim CEO of a department defense contractor.  I've Anchorage, believe it or not. But the main manufacturer was down in Alabama and I was there generally for about nine months and found my replacement and then step back to Colorado. It was introduced to Del Dorn, founder to, ah, Mutual mutual friend. We hit it off and you know, to smaller business. But you know, I don't I don't have to commute to either Flagstaff acreage of New York like I was for 20 years. Um, let's take a look at this and again. Safety has always been kind of top of mind for me, but over time, I guess it's become more of a passion because you're really impacting not only the bottom line, but you're impacting people when they can, when they can come to work with the expectation that they're going to go home with all their fingers and toes and they're gonna go home without musculoskeletal issues.  That makes me feel good. So a little bit of the altero stick side of it as well and at a point where doing something that truly makes an impactful difference for folks is definitely something that interested me. So it was a good match and I came aboard in, uh, late 15. We've done a good job killing the business. Now, even if we have to rebuild it because where we're at, we're gonna do that, too, because we're here to stay now, Question for your real quick Toso with stuff that you're doing virtually with Dorn, Are you opening that to the general public, or is it currently only open to your clients?  We're open to the clients right now. Um, you know, you raise a good question thing, and I haven't probably put it started to that. We have a couple of tools that in our five year strategy is plenty enough for a good five year strategy in November, December. Not factoring in what we're living through today, I guess. Um uh, but the reality of it is in our five year plan, we did have a BBC component to it that, um, you know, the first month has been focused on how do we support our clients?  How do we make sure that we have the right tools, but some are tools can be opened up and that that's something that we should probably consider. Uh, this name goes much longer in the current. They get it because, I mean, right now, of course, the focus on B two B makes absolute sense. But sometimes, of course, how the the dynamics have changed significantly. The B two c market is there, and I'm sure that you have some clients or potential clients that might even be interested in what you have to offer before, you know, before they commit entirely to it. Sure.  No, absolutely. You're absolutely right. And it is something that we're you really true. Um, you know, we have to figure out resources and all that good stuff to make that happen, because it's an entirely different set of marketing tools and campaigns and think that nature. But it's not out of the Roman possibility, and I think glad I could bring that up. So if people want to know more information about you or your organization work. They go together. Some more information. Well, our website is during companies dot com or they could just reach out to be directly at dorm companies.  Well, Kevin, I really do appreciate you taking the time of actually coming onto the show today. No, I appreciate it, Jay. And feel free. If you have any follow up questions, reach out the great get a copy of us. We have the databases, comes out. Folks would like to get this in front of. Well, this brings another episode of the jail and show to an end. Be on the lookout for Friday's episode. We're gonna have a discussion on Friday about some things that I have been involved with.  Have you been listening to the radio? Our safety show? You kind of know exactly what I'm gonna talk about. But I want to bring up some information about a consortium will be on the lookout for that on Friday, and we'll have a discussion there. This brings another episode of the J. Allen show to a close. Don't worry. We'll be back before you knew it. Goodbye for now. One small of the J. Allen. Thank you. for listening to safety FM. We are here to help you in this time of need.  Make sure to join us on patri on Ford slash safety of em The views and opinions expressed on this podcast or those of the host and its guest and do not necessarily reflect the official policy or position of the company. Examples of analysis discussed within with podcast are only exam. It should not be utilized in the real world at the only solution available as they're based only on very limited in dated open source information. Assumptions made within this analysis or not reflective of the position of the company.  No part of this podcast may be reproduced, stored in a retrieval system or transmitted in any form or by any means mechanical Elektronik, recording or otherwise, without prior written permission of the creator of the podcast, J. Allen. Here