Influence By Design
Mastering the Art of Client Retention
November 8, 2023
Companies invest significant resources into lead generation, marketing, and sales strategies to attract new leads. However, the secret to success lies in the careful preservation of the clients you already have. In today's episode, Samantha and Tim take us on a journey into the often-overlooked realm of client retention. As business owners, it's easy to get caught up in the excitement of attracting new clients but this episode underscores the notion that retaining existing clients is equally, if not more, critical for long-term growth. The episode navigates various strategies and tactics that can be employed to improve client retention. From creating a sense of community among clients to extending the length of contracts, they share the practical steps you can take to transform casual customers into devoted advocates for your business. For full show notes and links - https://samanthariley.global/podcast/537
Companies invest significant resources into lead generation, marketing, and sales strategies to attract new leads. However, the secret to success lies in the careful preservation of the clients you already have.

In today's episode, Samantha and Tim take us on a journey into the often-overlooked realm of client retention. As business owners, it's easy to get caught up in the excitement of attracting new clients but this episode underscores the notion that retaining existing clients is equally, if not more, critical for long-term growth.

The episode navigates various strategies and tactics that can be employed to improve client retention. From creating a sense of community among clients to extending the length of contracts, they share the practical steps you can take to transform casual customers into devoted advocates for your business.

For full show notes and links -  https://samanthariley.global/podcast/537

Samantha Riley xx

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