In this episode, I go over the Good, Bad, and the Ugly of 2019. Good: Teaching the COSS, COSM, and Safe Supervisor courses; Safety FM; Client workloadBad: Losing my father-in-law and mother within 10 days of each other in January 2019; Alzheimer's diseaseUgly: Getting robbed in Houston when someone broke into my rental carI also use the SMART acronym to make my 3 main goals for 2020.