Joran Hofman is one of the founders of Reditus which is a B2B SaaS affiliate program software helping SaaS companies launch their affiliate program. Joran is also the host of Grow your B2B SaaS podcast and he's also built his own affiliate site promoting various SaaS products. In this episode, Joran shares all the tips he's learned in customer success and how to apply it to B2B affiliate marketing and how this can translate to B2C success.