Welcome to a new episode of the Conflict Skills Podcast! In this episode, we tackle the challenging topic of dealing with toxic people at work. Our host, professional mediator Simon Goode, delves into practical strategies for navigating interactions with toxic individuals and offers valuable insight on how to protect yourself in these situations. Simon emphasizes the importance of self-awareness and self-care, highlighting how toxic people can negatively impact our well-being. Tune in as he explores the two key elements of dealing with toxic behavior: empathy and boundaries. Learn how showing empathy and understanding, even if you disagree, can deescalate tense situations and potentially lead to positive change. Simon also sheds light on the importance of setting boundaries with toxic individuals to avoid being taken advantage of. Don't miss this episode packed with helpful tips and strategies for effectively handling toxic people at work. Let's dive in!