The Creative Nature of Insights Work with Miranda Patton, Director of Strategic Insights at AT&T (LIVE)
Research is a creative art, but inefficiency can prevent that creativity from blossoming. In order to make time for the brainpower that leads to business impact, it’s essential to prioritize efficiency in your approach to insights work.
In this first-ever live episode of The Consumer Insights Podcast recorded at IIeX North America 2023, Thor is joined by Miranda Patton, Director of Strategic Insights at AT&T.
Research is a creative art, but inefficiency can prevent that creativity from blossoming. In order to make time for the brainpower that leads to business impact, it’s essential to prioritize efficiency in your approach to insights work.
In this first-ever live episode of The Consumer Insights Podcast recorded at IIeX North America 2023, Thor is joined by Miranda Patton, Director of Strategic Insights at AT&T.
They cover:
- The practical importance of defining insight
- What makes an insight strategic
- The role of new and emerging tech in insights work
- How tech can create more room for creativity
- Why it’s worth investing time to increase efficiency
- Best practices and benefits of building a knowledge sharing culture
- The importance of strong relationships with agency partners and internal stakeholders
- How the center of excellence model can facilitate more strategic insights work
- The DNA of a successful insights team
- The opportunities and challenges posed by AI
If you’re interested in exploring how efficiency and creativity go hand-in-hand for insights professionals, tune in to this episode of The Consumer Insights Podcast.
And connect with Miranda here:
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