Season Round-Up Episode
July 26, 2023
In this round-up episode of Talk Time with MaxContact, Sean Mclver takes a look back at some of his past interviews with the fantastic guests we’ve been lucky to have on the show. He shares some of the best moments featuring Garry Gormley, Founder and CEO of FAB Outsourced Solutions; Jayne Halton, Group Database and Contact Centre Manager at Chapelhouse Motor Group; Katie Stabler, Founder and Director of CULTIVATE; and Kevin Sampson, Head of Customer Excellence at Zen Internet.
In this round-up episode of Talk Time with MaxContact, Sean Mclver takes a look back at some of his past interviews with the fantastic guests we’ve been lucky to have on the show. He shares some of the best moments featuring Garry Gormley, Founder and CEO of FAB Outsourced Solutions; Jayne Halton, Group Database and Contact Centre Manager at Chapelhouse Motor Group; Katie Stabler, Founder and Director of CULTIVATE; and Kevin Sampson, Head of Customer Excellence at Zen Internet.
You'll hear winning strategies to enhance the efficiency of your contact centre, the importance of prioritising customer experience, as well as how technology and humans work hand in hand to deliver exceptional customer service. You'll also discover valuable tips for motivating people on your customer success team and the power of thoughtful communication.
Episode resources
- Garry Gormley on LinkedIn
- FAB Outsourced Solutions Website
- Jayne Halton on LinkedIn
- Chapelhouse Motor Group Website
- Katie Stabler on LinkedIn
- Kevin Sampson on LinkedIn
- Zen Internet Website
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