This episode is going to be particularly useful for you if you are managing your agency team remotely and want some tips and ideas for how to keep the team engaged. Today's guests Fiona Edwards and Katie Langdon have been running their very successful healthcare communications agency, Skin and Blister remotely years before it became something we were forced to do in 2020 due to the global pandemic. They share: * Why they decided from the beginning to have this remote working model * The key areas they focus on to make remote working successful * Some practical advice and tips for you if you're struggling to manage your team remotely and lots of ideas you may find useful for developing your leadership skills. I hope you enjoy my chat with Fiona and Katie and have come away with some ideas for managing your team. If you'd like to receive weekly tips about agency account management and get notification of the topics I'm covering on the podcast then please sign up for my newsletter by going to the website www.accountmanagementskills.com. I am now taking bookings for my next Account Accelerator programme in March. If you want to expand your current client relationships and you're working in agency client service, my Account Accelerator programme is designed specifically for you. By the end of nine weeks working with me, you'll have a repeatable client centric strategy and a plan to help add more value to the client business and increase revenue from existing accounts. Drop me a line at jenny@accountmanagementskills.com or find more details at www.accountmanagementskills.com/training