Beyond the Initial Sales: Customer Success w/ Daniela Tamraz
April 7, 2021
This week Jeremy interviews Daniela Tamraz. Danny is a San Francisco-based mental toughness coach and corporate strategist to product leaders, whose mission is for women to take ownership of their lives and manifest their deepest wants and desires through rigorous action. In this episode, Jeremy & Danny dig into what happens after the initial sale, and the steps you need to take to ensure the greatest likelihood of getting renewals and other additional sales from your current customers.
This week Jeremy interviews Daniela Tamraz. Danny is a San Francisco-based mental toughness coach and corporate strategist to product leaders, whose mission is for women to take ownership of their lives and manifest their deepest wants and desires through rigorous action. In this episode, Jeremy & Danny dig into what happens after the initial sale, and the steps you need to take to ensure the greatest likelihood of getting renewals and other additional sales from your current customers.
In this episode you’ll hear:
- How her past sales career has influenced her current role managing enterprise customers
- How to nurture your clients to keep Customer retention high
- Tips to consider when you’re putting a customer success, role or coverage in place
Quotes
“sales is one of the most exciting skills that you can build, but also one of the skills that can really make or break your business”
Links