#012 - In this solo episode, I talk about the processes of welcoming new coaching clients and offboarding existing ones. I share why it’s important to do proper onboarding and offboarding and guide you through a step-by-step process for both. Give it a listen.
#012 – Offering our clients an amazing coaching experience is something all great coaches aim for. However, not many think about two crucial aspects: the beginning and the end of the coaching relationship.
In this episode I talk about the processes of onboarding new coaching clients and saying goodbye to existing ones. I mention:
- Why it’s important to do proper onboarding and offboarding for each coaching client
- The 4 reasons why we onboard/offboard coaching clients
- The 6-step process of onboarding/offboarding
- My extra tips and resources, including some tools that I use to simplify these processes
Links to the tools/resources I mentioned during the episode
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