The Support Automation Show
Using Automation To Help Customer Ops Specialists with Jared Sklar, Sr. Manager, and Customer Operations at HOVER
October 7, 2021
In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Jared Sklar, Sr. Manager of Customer Operations at HOVER. They discuss how HOVER helps clients develop their businesses and careers, why implementing automation inside a support function benefits both the clients and employees, and the relationship between product engineering and customer support.
In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Jared Sklar, Sr. Manager of Customer Operations at HOVER. They discuss how HOVER helps clients develop their businesses and careers, why implementing automation inside a support function benefits both the clients and employees and the relationship between product engineering and customer support.

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