What would you rather have expertise or encouragement?

Tough question for sure but in this interview with Brian Sexton, he gives his case on why encouragement is important especially if you want to connect with people. 

About the guest: 
At the core, Brian, is an encourager who walks alongside customers leading them to the correct outcomes that exceed their expectations, the same way his father showed him by example. He helps people to break down barriers, creates connective bridges to become an indispensable partner to customers and encourages growth business and people, let’s connect!