Chipotle set the standard high for restaurants by offering competitive benefits and career pathing. Will someone do the same thing for hotels?
It may be necessary as hotels are trying to quickly ramp up and rehire staff, and are discovering that no one wants these jobs.
This week on the Hotel Moment podcast, we revisit one of our most popular episodes - "Unlocking the Staffing Crisis".
We got together with former hoteliers, front line staff, academics, and corporate managers to discuss the future of the industry and the current staffing crisis.
Will tech play a bigger role at hotels in 2025? What will it take to get employees back to work?
Tune in to hear what long-time experts believe the future holds and what impacts the staffing crisis may leave behind.
Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.
Check out the three most downloaded episodes:
- Build intelligent operations and let data drive direct bookings | with Patrick Norton
- Modern and focused commercial strategy — what does it look like? | with Lori Kiel
- Approachable luxury without losing touch with guests | with Shawn Jereb