Dear Melissa - Answering Questions About User Research
May 4, 2022
In this Dear Melissa segment, Melissa answers subscribers’ questions about when research is stale and needs to be revalidated, when and why to schedule frequent customer interviews, and understanding product success when conducting product trials.
Q: Do you have any tips for identifying when previous validation of knowledge could be stale and might need to be revalidated before continuing work? [2:22]
Q: What’s your advice for booking customer interviews? [9:17]
Q: Do you have any tips beyond the usual customer surveys and interviews for understanding product success? [16:32]
Resources
Melissa Perri on LinkedIn | Twitter
MelissaPerri.com
In this Dear Melissa segment, Melissa answers subscribers’ questions about when research is stale and needs to be revalidated, when and why to schedule frequent customer interviews, and understanding product success when conducting product trials.
Q: Do you have any tips for identifying when previous validation of knowledge could be stale and might need to be revalidated before continuing work? [2:22]
Q: What’s your advice for booking customer interviews? [9:17]
Q: Do you have any tips beyond the usual customer surveys and interviews for understanding product success? [16:32]
Resources
Melissa Perri on LinkedIn | Twitter
MelissaPerri.com
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Previous guests include:
Tanya Johnson Chief Product Officer at Auror, Tom Eisenmann, Professor of Business Administration at Harvard Business School, Stephanie Leue, Chief Product Officer at Doodle, Jason Fried, Co-founder and CEO of 37signals, Hubert Palan, Founder and CEO of Productboard, Blake Samic, Former Global Head of Product Operations at Stripe and Uber, Colin Anawaty, Chief Product Officer of First Dollar, Quincy Hunte, Global Transformation Product Leader at Amazon Web Services, Ellen Chisa, Partner at boldstart ventures, and Leon Barnard, Education Team Lead at Balsamiq
Check out our Top 3 episodes:
- Episode 128: Scaling Product Operations with Blake Samic, Former Global Head of Product Operations at Stripe and Uber
- Episode 132: Simplicity by Design for Product Development with Jason Fried, Co-founder and CEO of 37signals
- Episode 153: Decoding the DNA of Successful Product Management with Quincy Hunte, Global Transformation Product Leader at Amazon Web Services