There is an empathy crisis happening globally right now. Did you know that 33% of people cannot see the viewpoint of others? Empathy can be seen as a five letter word to some people, but to Empathy Activist Rob Volpe Empathy is the "E" word. When people think about being empathetic they get scared, confused, frustrated or don't understand. They think they have to give up their own beliefs system to be empathetic. NOT TRUE! Empathy is about understanding the gap between what is going on with another person and yourself and provides the opportunity to compromise, collaboration, and work toward solution and resolution. Simply said, empathy can be defined in two words: understanding and connection. This episode is jammed packed with tips, tactics, examples and explanation you won't want to miss! Highlights: The difference between Sympathy and Empathy: Sympathy is a feeling FOR someone, that can create a power dynamic (not always in a bad way). Empathy is a feeling with someone, to be able to feel what the other is feeling and truly understand what is happening for that person at that moment in time. Cognitive Empathy and Why it is important in the workplace: stepping into someone else's shoes to understand where they are coming from and figuring out how you can co-exist In Rob's new book, Tell Me More About That: Solving The Empathy Crisis, he provides the exact 5 Steps to Being Empathetic in life, at work and as a leader: 1. Dismantle Judgement - Self Awareness 2. Asking Good Questions - Tell Me More About That 3. Actively Listen - Be Present 4. Integrating Into Your Understanding - Put Your Own Perspective Aside 5. Using Solution Imagination - Putting Yourself Into The Shoes Of Somebody Else To pre-order/order a copy of the book: 5stepstoempathy.com or wherever books are sold. Available in hard/soft copy, audio and digital. Where to find Rob: www.5stepstoempathy.com LI: https://www.linkedin.com/in/rmvolpe/ IG; @empathyactivist Twitter: @ rmvolpe TikTok: @empathyactivist