Insurance Business Babes
Step Up Your Insurance Game with Tech Tools
April 8, 2024
In this episode of "Insurance Business Babes" Kathe Kline and Joanna Wyckoff dive into the world of tech tools that can revolutionize insurance businesses. They explore the DFY platform's automated features, emphasize the importance of owning customer data outside of Facebook, and discuss various CRM options like Agency Block and Medicare Pro, including HIPAA compliance and cost considerations. Kathe and Joanna also share their experience with different VoIP systems, video recording tools, and programs like Canva and Stencil for creating professional content. They highlight the efficiency of TypeDesk in managing repetitive communications and the innovative Contact Wearable bracelet for networking. Furthermore, they talk about the nuances of e-mail marketing with SendFox and Constant Contact, and how tools like Zapier can automate client interactions. Throughout, they remind listeners of affiliate opportunities that support the podcast without extra cost, posting to show notes for further details on the programs covered.
This weeks podcast episode is all about the Tech Tools you should consider using.

# Revolutionizing Insurance Business with Cutting-Edge Tech

As a seasoned professional or a budding entrepreneur in the competitive insurance industry, staying abreast of the latest technological advancements is imperative for success. In today’s episode of Insurance Business Babes, hosts Kathe Kline and Joanna Wyckoff dive into the crucial tech tools that are reshaping the way we manage our insurance businesses.

Embracing Automation with GoHighLevel

At the forefront of innovation is the GoHighLevel platform. This multifunctional tool allows insurance agencies to send automated holiday greetings, manage drip campaigns, send mass emails, all while easily maintaining FCC compliance. As Kathe and Joanna highlight, such automation is not just about marketing—it extends to robust customer relationship management, streamlining communications, and improving customer engagement.

Smart CRM Integration

Customer Relationship Management (CRM) systems play a pivotal role in today's insurance business. CRM options like Agency Block and Less Annoying CRM were discussed in the context of features like commission tracking in Medicare Pro. Agencies need to consider CRM systems that offer HIPAA compliance to ensure clients' information is securely managed. With rising operational costs, our hosts also delve into the cost-benefit analysis of using platforms like Agency Block.

Tech Accents and Accessories

Discussing more than just software solutions, Kathe and Joanna showcase other tech gadgets, including silicon bracelets for Apple Watches, which are not only stylish but functional for business networking with a digital contact card feature.

Tools for Effective Communication

Joanna’s experience with Dialpad.com and Kathe’s preference for RingCentral emphasize the significance of tailored VoIP systems. Both hosts recommend leveraging video recording tools like Zoom and Dubb for maintaining client relationships and creating educational content.

Creative and Organizational Must-Haves

Creating eye-catching graphics is a breeze with Canva, while Stencil offers an alternative for content images. TypeDesk emerges as a savior for those needing to manage repetitive typing tasks, saving precious time and resources.

Privacy in the Digital Age

Kathe advises on video recording privacy, with useful tools like Chrome extensions that blur sensitive information. Catering to the digital-savvy client base, the hosts elaborate on the importance of newsletters for client retention, endorsing SendFox and Constant Contact as potent tools.

With these insights any insurance professional can leapfrog traditional constraints and enhance their business with the right technological tools.

Help Desk:

A help desk pulls in Facebook Page DMs, Text Messages, Voice Messages, etc all into one platform so nothing falls through the cracks. Kathe uses Live Agent. It won't cost you anything to use her link, but she'll be grateful for the commission!
https://www.liveagent.com/help-desk-software#a_aid=64efff9303799&a_bid=0b08051b   (or CertifiedMedicareAgents.com/help)
 
Have a tech tool to share?  Send us a message!

 


Joanna Wyckoff from Topflightagent.com and Kathe Kline from CertifiedMedicareAgents.com talk about building a Medicare Insurance Agent business. (Use the code Babes2024 to get a free Bronze membership in the CertifiedMedicareAgent.com directory).